Gehalt für die Stelle «Support Technician» in Basel, BS

Serve as the first point of contact for customers seeking technical assistance over the phone or email (providing on-site and remote support).

Maintain stocks of reagents, consumables and laboratory supplies. Prepare buffers, media and reagents and maintain commonly used laboratory stocks.

When you are not traveling, you will be based at our site in Allschwil, Switzerland, providing support in various office activities, remote customer support and…

Works collaboratively and effectively with the integration, cabinet, and electrical teams. Integrates all water‑system tubes, components, and units into the…

Provide first/second level contact and problem resolution for customer issues. Should have basic knowledge of Mac operating system, to support Apple pc users.

Collaborate with laboratory teams to improve workflows and efficiency. Operate complex instruments with guidance and support.