Gehalt für die Stelle «It Service Manager» in Switzerland

Excellentes compétences en communication, négociation et coordination avec des interlocuteurs métiers et techniques variés.

You can benefit from hybrid working models, flexible working hours, the option to work from abroad (up to 10 working days per calendar year), and generous…

Monitor and track the smooth operation of critical business processes, acting as the primary contact for SLA- and procedure-related topics.

Act as the primary point of contact for external payroll vendors, ensuring service quality and adherence to Service Level Agreements (SLAs).

Dans le cadre de contrats de support & maintenance, vous êtes le point de contact privilégié des clients et garantissez la qualité des prestations délivrées.

Support integration projects with Salesforce Service Cloud (case management, knowledge base, customer records), when applicable.