20 beste Stellen als content in bern, be – aktuell auf Personalsuche

Support Specialist- Montreal- Remote-Canada
Blaser Swisslube AG —Hasle, BE
- CHF 70’000 - CHF 80’000 pro Jahr
- 100%
- Homeoffice
- Englisch
- Analysefähigkeit
- Erfahrung in der IT
1 Tag
Content Creator*in Bakery Bakery 80%
Bakery Bakery AG —Bern, BE
- Teilzeit
- Erfolgsbeteiligung
Direkt bewerben
Senior UX Researcher (100% Remote Worldwide)
Tether Operations Limited —Bern, BE
- Überstunden
- Homeoffice
- Englisch
- Forschungserfahrung
- Bachelor
Marketing Specialist
Kern AG —Konolfingen, BE
- CHF 46’000 - CHF 58’000 pro Jahr
- Management-Erfahrung
- Englisch
- Microsoft Office
Direkt bewerben
2 Tage
Sicherheitszentralist im Hochsicherheitsrechenzentrum (m/w/d)
Securitas AG Schweizerische Bewachungsgesellschaft —Bern, BE
- Teilzeit
- Homeoffice
- Englisch
- Empfang
- Weiterbildungen
10 Tage
Creative Content Designer Ovomaltine, Twinings & Caotina (m/w/d) 80-100 %
Wander AG —Neuenegg, BE
- Englisch
- Mitarbeiterrabatt
14 Tage
Options Trader (all)
BKW Management AG —Bern, BE
- 100%
- Homeoffice
- Englisch
- Bachelor
- Erfahrung in der IT
Content Manager/in Website DE (60–80%, befristet bis Ende 2028)
Stiftung Heilsarmee Schweiz —Bern, BE
- Teilzeit
3 Tage
Key Account Manager Public Sector (a)
AdNovum —Bern, BE
- Teilzeit
- Management-Erfahrung
- Englisch
- Erfahrung in der IT
Regionale/r Kunderberater/in - Langenthal
Assura —Bümpliz, BE
- Teilzeit
- Organisationstalent
Social Media Manger
Simple Website —Liebefeld, BE
- Teilzeit
- Homeoffice
Regionale/r Kundenberater/in - Oberwallis
Assura —Bümpliz, BE
- Teilzeit
- Organisationstalent
Account & Content Manager Corporate Solutions 80-
KEYSTONE-SDA-ATS AG —Bern, BE
- 100%
- Management-Erfahrung
- Englisch
- Maturität
Regionale/r Kundenberater/in - Ins
Assura —Bern, BE
- Teilzeit
- Organisationstalent
Regionale/r Kundenberater/in - Lyss
Assura —Bern, BE
- Teilzeit
- Organisationstalent
Regionale/r Kundenberater/in - Berner Oberland
Assura —Bümpliz, BE
- Teilzeit
- Organisationstalent
Regionale/r Kundenberater/in - Biel
Assura —Bern, BE
- Teilzeit
- Organisationstalent
Creative Content Designer Ovomaltine, Twinings & Caotina (m/w/d) 80-100 %
Twinings Ovaltine —Neuenegg, BE
- Hybrides Arbeiten
- Englisch
- Mitarbeiterrabatt
Direkt bewerben
14 Tage
Sales Support für Einsätze im Bereich Fashion 20% - vorwiegend Samstagseinsätze (w/m/d)
Magazine zum Globus AG —Bern, BE
- Teilzeit
Sachbearbeiter/in ambulante Leistungen – 100 %
Assura —Bümpliz, BE
- 100%

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Support Specialist- Montreal- Remote-Canada

Blaser Swisslube AG -
Hasle, BE

Jetzt bewerben

Details zur Stelle

100% | Pensum: 90-100%
CHF 70’000 - CHF 80’000 pro Jahr
vor 1 Tag

Qualifikationen

Französisch
Englisch
Analysefähigkeit
Hardware
Erfahrung in der IT
Kundensupport
Produktion

Vollständige Stellenbeschreibung

Since 1936, Blaser Swisslube has stood for lubricant solutions that offer measurable added value and are gentle to people and the environment. The family-owned Swiss company develops, produces and sells a comprehensive range of metalworking fluids for a variety of industries. With a team of application experts, customized services and excellent products, Blaser Swisslube helps manufacturers fully capitalize on the potential of their machines and tools and turn the metalworking fluid into a key success factor – a Liquid Tool.

As a Support Specialist, you are the first point of contact for our customers and partners, with a primary focus on North America and additional coverage for other English- and French-speaking customers. You handle everything from routine questions to complex technical issues around our coolant automation solutions (hardware, software, etc.), resolving cases end to end yourself rather than passing them along, and escalating only when a case genuinely goes beyond your scope. You do this in a small team with short decision paths, drawing on broad product knowledge you build up over time.

Support Specialist- Montreal- Remote-Canada

Apply online

Your tasks

Tasks, responsibilities, competencies

Handle support requests from customers and partners in English and French, written and verbal, covering both administrative topics and technical issues ranging from routine questions to complex cases, across our full product range
Diagnose and resolve customer issues within your scope; escalate cases you cannot resolve yourself
Coordinate device replacement cases for your customers, with a primary focus on North America, ensuring fast and smooth handling given the absence of on-site service
Develop and maintain self-help content and support documentation to reduce recurring inquiries and support customer self-sufficiency
Systematically capture and forward customer feedback to continuously improve our products and processes, in collaboration with the relevant teams
Participate in projects and take on additional tasks as needed, contributing to the ongoing development of Liquidtool's support organization

Measures for performance evaluation

Customer satisfaction
Quality and quantity of resolved support cases (Support KPI)
Appropriate use of escalation when needed

Work Location- Remote in Montreal, Canada

Salary- CAD70,000-CAD80,000

Your profile-Requirements

Completed vocational training or a degree in a technical or commercial field, or a strong demonstrated affinity for IT and technical topics
Minimum 3 years of experience in a customer support role, ideally in a technical and/or SaaS environment
Fluent in English and French, both written and spoken (native level in one, excellent proficiency in the other)
Strong analytical and troubleshooting skills, with the willingness and ability to build up broad knowledge across our coolant automation solutions (hardware, software, etc.) in order to diagnose and resolve most customer requests independently
An open, empathetic, and personable communicator who enjoys working with customers and internal teams
Self-motivated, accustomed to independent work, and comfortable structuring your own workload
Knowledge of or experience in CNC machining or manufacturing environments is an advantage
Willingness to travel up to 10%, for on-site trainings, occasional visits to headquarters, and occasional customer visits for select special cases

Your opportunity

We're offering a challenging and dynamic position within a motivated team. Co-operation that's based on trust, openness and mutual respect. Modern infrastructure in an attractive working Environment.

Benefits?

Discover here

Jetzt bewerben

Erweiterte Suche

content Jobs in bern, be

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Regionale/r Kundenberater/in - Oberwallis

Account & Content Manager Corporate Solutions 80-

Regionale/r Kundenberater/in - Ins

Regionale/r Kundenberater/in - Lyss

Regionale/r Kundenberater/in - Berner Oberland

Regionale/r Kundenberater/in - Biel

Creative Content Designer Ovomaltine, Twinings & Caotina (m/w/d) 80-100 %

Sales Support für Einsätze im Bereich Fashion 20% - vorwiegend Samstagseinsätze (w/m/d)

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