20 beste Stellen als service representative in geneva ge – aktuell auf Personalsuche

Drop-In Onsite Support Engineer
Zensar Technologies —Genf, GE
- Spanisch
- Microsoft Outlook
- Management-Erfahrung
2 Std.
Associate Programme Officer - P2
UNITAR —Genf, GE
- Management-Erfahrung
- Datenanalyse
- Englisch
1 Tag
Freight Forwarder Air Freight Healthcare (m/w/d)
DSV —Meyrin, GE
- 100%
- Englisch
Head of office Switzerland (H/F)
Above B —Genf, GE
- 100%
- Salesforce
- Englisch
- Projektmanagement
Direkt bewerben
Associate Capacity Building Officer
United Nations High Commissioner for Refugees (UNHCR) —Genf, GE
- 100%
- Homeoffice
- Management-Erfahrung
- Doktorat
- Schreibfähigkeiten
6 Tage
Head of Internal Audit
World Intellectual Property Organization —Genf, GE
- CHF 92’731 - CHF 173’222 pro Jahr
- Management-Erfahrung
- Englisch
- Master
8 Tage
Junior Programme Coordination Analyst - Home Based [Open to Tier 0, 1 & 2 applicants]
United Nations Development Programme (UNDP) —Genf, GE
- 100%
- Microsoft Powerpoint
- Spanisch
- Microsoft Excel
5 Tage
Internship - Enhancing Financial Knowledge Access with Generative AI
Lombard Odier & Cie —Genf, GE
- 100%
- Management-Erfahrung
- Englisch
- Java
German Customer Service Representative | Relocate to Greece
Next Job Abroad —Genf, GE
- 100%
- Hybrides Arbeiten
- Kundendienst
- Englisch
- Kommunikationsfähigkeit
- Mitarbeiterrabatt
Direkt bewerben
International Consultant: A4A Programme Adviser on Market Development and Market Linkages – EU ACP Business Friendly Project
International Trade Centre (ITC) —Genf, GE
- Teilzeit
- Gastgewerbe
- Doktorat
- Englisch
7 Tage
Policy Specialist [Open to all applicants] - Home-based
United Nations Development Programme (UNDP) —Genf, GE
- 100%
- Homeoffice
- Management-Erfahrung
- Englisch
- Forschungserfahrung
Chief Compliance Officer
SZ1 Banco Santander International SA —Genf, GE
- 100%
- Spanisch
- Management-Erfahrung
- Englisch
14 Tage
Interniship - Business Development Representative
Talan —Genf, GE
- Englisch
- Betriebswirtschaftslehre
- Praktikum
Direkt bewerben
2 Tage
Digital Product Owner
IMI Plc - Legacy Precision —Eysins, VD
- 100%
- Englisch
- Master
- Datenbanken
Portfolio Leader- Commercial (EU remote)
IMI Plc - Legacy Precision —Eysins, VD
- 100%
- Homeoffice
- Management-Erfahrung
- Master
- Analysefähigkeit
Deputy Executive Director, ITC, D2
International Trade Centre (ITC) —Genf, GE
- Spanisch
- Management-Erfahrung
- Englisch
12 Tage
Desk Head - Suisse Romandie
Agius & Partners —Genf, GE
- 100%
- Management-Erfahrung
- Englisch
- Erfahrung mit Netzwerken
Direkt bewerben
Lead Solutions Engineer
Dynatrace —Genf, GE
- 100%
- Homeoffice
- Informatik
- Management-Erfahrung
- Englisch
- Bezahlte Ferien
Senior Cybersecurity Sales Representative – Geneva
KinFitz & Co —Genf, GE
- CHF 55’000 - CHF 60’000 pro Jahr
- 100%
- Englisch
6 Tage
Controller, Chief Financial Officer and Director
United Nations High Commissioner for Refugees (UNHCR) —Genf, GE
- 100%
- Oracle
- Management-Erfahrung
- Doktorat

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Drop-In Onsite Support Engineer

Zensar Technologies -
Genf, GE

Jetzt bewerben

Details zur Stelle

Befristet
vor 2 Stunden

Qualifikationen

Französisch
Spanisch
Betriebssysteme
Microsoft Outlook
Management-Erfahrung
Software-Fehlerbehebung
MCP
Mehrsprachig
iOS
Englisch
Windows
Android
Microsoft Office
Hardware
Erfahrung mit Netzwerken
Erfahrung in der IT
OEM
Kommunikationsfähigkeit
Mobilgeräte

Vollständige Stellenbeschreibung

GLOBAL PARTNERSHIP MANAGEMENT PRACTICE
JOB DESCRIPTION
Job Description – Drop-In Onsite Support Engineer
Basic Parameters
Purpose of Service The service is for procuring technicians on a Half Day, Full Day, Week, Month or
Annual basis to support the End User Workspace Environment.
Location of Service At Customer location
Target Environment End User Workspace – Hardware and Software Network and Compute
Environment – Hardware & Software
Duration of Service: Annual
Term of the Service As per customer requirement
Job Purpose
The Desktop Support Technician is an on-site representative at customer locations, working closely with the
customer's IT team to provide the required services.
The Desktop Support Technician provides a physical presence service to deliver second line support at customer
locations, performing tasks to agreed service levels while meeting customer satisfaction measures.
The technician is also required to provide Hands and Eyes support for Customer/OEM Subject Matter Experts in
diagnosing and resolving incidents with regards to Network and Compute devices.
Main Duties and Responsibilities

Install, upgrade, support and troubleshoot Windows, Mac and any other authorised desktop software/applications.
Install, upgrade, support and troubleshoot End User Workspace Hardware such as Desktops, Laptops, Printers,

Mobile Devices, Video and Conferencing Equipment and any other authorised peripheral equipment and devices.

Troubleshoot hardware, software, operating system, and connectivity issues.
Support Windows 10/11, Microsoft 365 applications, and enterprise productivity tools.

Manage incidents and service requests through ServiceNow or equivalent ITSM platforms.

Perform general preventative maintenance tasks on devices and software.
Follow and execute instructions provided by Subject Matter Experts.
Provide onsite Hands and Eyes support towards install, upgrade, support and troubleshooting of devices in Network

and Compute environment.

Assist users with any logged IT-related incident when called upon.
Take ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim

of restoring service to the customer as soon as possible; escalating incidents to other support teams where
necessary.

Accurately record, update and document requests using the IT service desk system.
Maintain a first-class level of customer service ensuring that all customers are treated efficiently and in an

appropriate manner.

Maintain excellent verbal communication skills with the ability to communicate effectively with technical and

non-technical colleagues at all levels in the organization.

Be a highly motivated team player with the skills and ability to manage changing priorities.
Create, maintain and publish relevant support documentation in order to assist all end users with the quick

resolution of their incidents and service requests, enabling users to become more self-sufficient.

Attend training as necessary to keep up to date with the latest technology and internal system processes.
Attend training courses as identified and agreed for appropriate development.
Contribute towards reporting as per customer requirement.
Any other tasks as assigned and within the skillset of the person.

Technical Skills

Good general understanding of IT principles such as Networks, Hardware and Domains.
Working knowledge of leading software packages such as MS Office and MS Outlook.
Good working knowledge of Operating Systems such as Windows and Mac related software and applications.
Support Active Directory, Azure AD, Exchange Online, and Microsoft Entra ID.

Perform asset management, inventory control, and lifecycle management.

Good experience in End User device hardware and software troubleshooting.
Good experience of supporting devices such as Printers and Meeting Room equipment.
Knowledge of mobile devices, including iOS and Android platforms.
Experience with building, configuring, replacing and troubleshooting End User Computing (EUC) hardware

components.

Awareness of Data Backup principles.
Familiarity with virtual, MDM and VPN environments.
Basic knowledge and familiarity with devices in Network and Compute environment.

Soft Skills & Appearance

Exceptional customer-facing skills.
Able to communicate clearly and effectively with customer teams.
Logical and analytical approach to work.
Accurate record keeping.
Able to work unsupervised.
Good timekeeper.
Intense focus on quality work.
Productive and efficient.
Able to operate within customer standard operating procedures.
Able to maintain professional demeanour under stress.
To be at all times appropriately dressed for the customer environment.
Good standards of grooming and personal hygiene.

Experience, Education & Certifications
Experience 2 – 4 years' experience working in a similar environment as described above.
Education & Qualification Education to the mandatory level in the relevant country.
Training & Certifications CompTIA A+, MCP/MCSE are desirable certifications. OEM Certification
desirable. Knowledge of ITIL and experience of working within an ITIL
environment would be beneficial.
Language Skills : French + English + Spanish
requirement. Internal – English speaking to a good standard.
EIL Global – Global Partnership Management Practice | Desktop Support Technician | Version: 1.0

Jetzt bewerben

Erweiterte Suche

service representative Jobs in geneva ge

Drop-In Onsite Support Engineer

Associate Programme Officer - P2

Freight Forwarder Air Freight Healthcare (m/w/d)

Head of office Switzerland (H/F)

Associate Capacity Building Officer

Head of Internal Audit

Junior Programme Coordination Analyst - Home Based [Open to Tier 0, 1 & 2 applicants]

Internship - Enhancing Financial Knowledge Access with Generative AI

German Customer Service Representative | Relocate to Greece

International Consultant: A4A Programme Adviser on Market Development and Market Linkages – EU ACP Business Friendly Project

Policy Specialist [Open to all applicants] - Home-based

Chief Compliance Officer

Interniship - Business Development Representative

Digital Product Owner

Portfolio Leader- Commercial (EU remote)

Deputy Executive Director, ITC, D2

Desk Head - Suisse Romandie

Lead Solutions Engineer

Senior Cybersecurity Sales Representative – Geneva

Controller, Chief Financial Officer and Director

Ich möchte aktuelle Job-E-Mails für Stellen als service representative in geneva ge erhalten

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