14 beste Stellen als switzerland english in neuchâtel ne – aktuell auf Personalsuche

Customer Service Advisor FR/DE/ENG (fixed-term contract)
Decathlon Switzerland —Onnens, VD
- CHF 4’700 - CHF 5’100 pro Monat
- 100%
- Englisch
Direkt bewerben
Assistant Manager - Manager – Corporate Tax
KPMG —Neuenburg, NE
- 100%
- Englisch
- Bachelor
- Führungserfahrung
- Weiterbildungen
- Eltern-/Erziehungsurlaub
3 Tage
Junior Data Engineer (m/f/d)
Hilo By Aktiia —Neuenburg, NE
- 100%
- Hybrides Arbeiten
- Englisch
- Forschungserfahrung
- SQL
Direkt bewerben
13 Tage
Data Engineer Tactile Sensors – Robotics - Bevaix, Switzerland
Melexis Microelectronic Systems —La Grande Béroche, NE
- Doktorat
- Datenanalyse
- Englisch
Project Manager
Jabil Circuit —Le Locle, NE
- 100%
- Management-Erfahrung
- PMP
- Englisch
Team Leader Airfreight
Scan Global Logistics —Avenches, VD
- 100%
- Englisch
- Erfahrung in der IT
- Führungserfahrung
Business Unit Leader RFID
EM Microelectronic-Marin Ltd —Marin, NE
- 100%
- Management-Erfahrung
- Englisch
- Führungserfahrung
18 Std.
Quality Engineer III
Jabil Circuit —Le Locle, NE
- 100%
- Englisch
- Analysefähigkeit
- Bachelor
Senior Mixed Signal Verification Engineer - Bevaix, Switzerland
Melexis Microelectronic Systems —La Grande Béroche, NE
- Englisch
- Master
- Scripting
Senior Director, Quality Operations EU
Integra LifeSciences —Le Locle, NE
- 100%
- Englisch
- Bachelor
- Produktion
Staff Digital IC Design Engineer
onsemi —La Tène, NE
- 100%
- Englisch
- Master
- C++
13 Tage
RF Design Engineer (m/f/d)
Sonova —Murten, FR
- Laborerfahrung
- Englisch
- Master
7 Tage
R&D Physicist
Destinus —Payerne, VD
- Teilzeit
- Hybrides Arbeiten
- Datenanalyse
- Englisch
- Master
Direkt bewerben
20 Std.
Senior Principal Digital IC Design Engineer - Digital Compute Team
onsemi —La Tène, NE
- 100%
- Homeoffice
- Doktorat
- Englisch
- Master
- Homeoffice-Möglichkeit

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Customer Service Advisor FR/DE/ENG (fixed-term contract)

Decathlon Switzerland -
Onnens, VD

Direkt bewerben

Details zur Stelle

100% | Befristet | Pensum: 90-100%
CHF 4’700 - CHF 5’100 pro Monat

Qualifikationen

Französisch
Englisch
Interviewen
Italienisch
Deutsch

Vollständige Stellenbeschreibung

Location: Onnens (Moving to the Bern area in November 2026)

Duration: 5 to 6 months

YOUR CHALLENGE AND THE CONTEXT

At Decathlon Switzerland, our Customer Relations Center (CRC) is entering a major transition phase. We are actively preparing for the relocation of our site to Niederwangen (Bern/Fribourg area) in November 2026.

Because of this upcoming move, we anticipate several shifts and internal movements within the team. To keep our boat steady and continue delivering a "best-in-class" experience during this transition, we need a proactive and trilingual Customer Service Advisor to step in and support our customers.

While this is a CDD, we value talent and long-term potential.

WHAT YOU WILL ACTUALLY DO

You won't just be answering the phone; you will own the customer experience from A to Z. Your daily missions:

1. Satisfy my customer with “the best in class” omnichannel customer experience

Provide seamless support across all channels (Chat, Phone, Social Media).
Act as the "Voice of the Customer" to improve digital tools and processes.
Key KPIs: Net Promoter Score (NPS) & CSAT > 85%.

2. Satisfy my customer by delivering a seamless end-to-end journey, from purchase to delivery

Transform inquiries into sales opportunities through proactive advice.
Manage complex B2B mandates and technical after-sales dossiers (Location, Buyback, Repair).
Handle high-level logistics and payment disputes.
Key KPIs: Growth in Gross Merchandise Value (GMV), ARPU, and First Contact Resolution (FCR).

3. Satisfy my customers by ensuring safety procedures

Guarantee 100% compliance with data protection and financial security procedures.
Rigorous management of product recalls and fraud prevention.
Monitor quality for external service providers.
Key KPIs: Zero security breaches and audit compliance.

WHO YOU ARE ?

Language pro: Fluent in French, German and English (Italian is a strong plus). This is essential for our B2B and Swiss-wide operations.
Experience: we highly value Retail experience and / or a strong "customer satisfaction” mindset.
Relocation ready: the office is currently based in Onnens but you must be mobile for our new warehouse/hub near Fribourg/Bern this October.
Decathlon mindset: You are vital, responsible, and authentic. You are a team player who thrives in a fast-paced environment.
Internal mobility rules: If applying internally, you must have at least 12 months of seniority in your current position and have the validation of your current Leader.

THE DEAL

To make sure our expectations perfectly align, here are the specifics of the role:

Contract and duration: This is a Temporary Replacement Contract (CDD) starting ASAP until end of this year
The future: there is no strict guarantee of an extension or a permanent contract (CDI) at the end of this period. However, we value great talent. If you shine and an opportunity arises, transitioning to a CDI is definitely a possibility.
Location: You will be based in Onnens, with the understanding that the site will relocate to Niederwangen in November 2026.

THE RECRUITMENT PROCESS

We need someone ready to jump in quickly. Here is how we will proceed:

Online Assessment and language tests MANDATORY (to validate your trilingual skills and personality fit).
Interviews: If your profile matches, you will go through 2 to 3 interview stages to meet the team and ensure we are a great fit for each other.

Ready to play? Apply today!

Bonus up to 10% of your gross salary, tied directly to the collective performance (starting from your 4th month with us)

Direkt bewerben

Erweiterte Suche

switzerland english Jobs in neuchâtel ne

Customer Service Advisor FR/DE/ENG (fixed-term contract)

Assistant Manager - Manager – Corporate Tax

Junior Data Engineer (m/f/d)

Data Engineer Tactile Sensors – Robotics - Bevaix, Switzerland

Project Manager

Team Leader Airfreight

Business Unit Leader RFID

Quality Engineer III

Senior Mixed Signal Verification Engineer - Bevaix, Switzerland

Senior Director, Quality Operations EU

Staff Digital IC Design Engineer

RF Design Engineer (m/f/d)

R&D Physicist

Senior Principal Digital IC Design Engineer - Digital Compute Team

Ich möchte aktuelle Job-E-Mails für Stellen als switzerland english in neuchâtel ne erhalten

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