We are looking for a Night Auditor - Hourly to join our Team at Mandarin Oriental Savoy, Zurich!
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
Mandarin Oriental Savoy, Zurich is located in the heart of the Old Town, in the main business center, close to the city's leisure attractions and just a short walk from the shores of Lake Zurich. The Mandarin Oriental Savoy, Zurich has 80 guest rooms and suites and three dining venues, including an all-day dining restaurant, a specialty restaurant and a lobby lounge. The hotel is ideal for meetings and events with its newly renovated event facilities, including a grand historic ballroom.
About the job
Based at the Mandarin Oriental Savoy, Zurich within the Front Office Department in Zurich, the Night Auditor - Hourly supports the Night Team in daily tasks, ensuring seamless operations throughout the shift. The Night Auditor - Hourly reports to the Night Supervisor and Front Office Manager.
As Night Auditor - Hourly, you will be responsible for the following tasks:
- Responsible, together with the night team, for security and guest services at night
- Carrying out the closing of the day
- Ensuring compliance with health and safety regulations
- Responsible for the reception tasks at night
- Assisting with billing and invoicing
- Friendly check-in and check-out of our guests
- Other responsibilities include performing all administrative and operative tasks and ensuring consistent knowledge of our Mission Statement, Pillars and all other service standards
As Night Auditor - Hourly, we expect from you:
- Completed vocational training in the hotel industry. Experience in the Front Office department in the upscale hospitality
- Sense of responsibility, teamwork, organizational skills and good time management
- Good computer skills, PMS knowledge
- Communication skills - guests will come to you with both complaints and positive feedback
- Flexibility and resilience - your position will include weekend and holiday shifts
- Excellent manners, approachable and well-groomed appearance, as well as a positive charisma
- Excellent knowledge of German and English. Other foreign languages are an advantage
- Successful applicants must have the right to work in Switzerland
Our commitment to you:
- Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
- Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
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