20 beste Stellen als support technician in zürich, zh – aktuell auf Personalsuche

L1 Support Technician (m/f/x)
Ekkiden —Zürich, ZH
- 100%
- Keine Berufserfahrung erforderlich
- Englisch
- Kommunikationsfähigkeit
Direkt bewerben
Lab Technician (contract)
Roche —Zug, ZG
- 100%
- Datenanalyse
- Englisch
- Bachelor
Data Center Technician II, Third Party Data Centers
Google —Zürich, ZH
- Wochenendarbeit
- Wartung
- Englisch
- Bachelor
3 Tage
Logistics Specialist, ZRH Logistics
Amazon Data Services Switzerland GmbH —Zürich, ZH
- 100%
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Data Center Technician (DCO), Data Center Operations
Amazon Data Services Switzerland GmbH —Zürich, ZH
- 100%
- Microsoft Excel
- AWS
- Projektmanagement
14 Tage
Manufacturing Technician
Verity —Zürich, ZH
- 100%
- Englisch
- PC-Kenntnisse
3 Tage
Data Center Technician
Microsoft —Zürich, ZH
- CHF 74’000 - CHF 127’700 pro Jahr
- 100%
- Microsoft Office
- Erfahrung in der IT
- Urlaub aus familiären Gründen
Drone Assembly Technician
Auterion —Zürich, ZH
- Montage
- Mechanikkenntnisse
- Eltern-/Erziehungsurlaub
- Pensionskasse
Direkt bewerben
5 Tage
Prüftechniker/in (Test Technician) 80 - 100% (w/m/d)
Hitachi Rail —Zürich, ZH
- Homeoffice
- Schemata
- Englisch
- Vor Ort
Technician
Proxima Fusion —Zürich, ZH
- 100%
- Englisch
- Montage
- Schweissen
R&D Chemist / Chemical Laboratory Technician (f/m/d)
Deurowood GmbH —Hard, ZH
- Englisch
- Microsoft Office
- Bachelor
- Mitarbeiterrabatt
UAV Technician
Voliro AG —Zürich, ZH
- 100%
- Englisch
- Linux
- Mechanikkenntnisse
Direkt bewerben
Facilities Coordinator
CBRE —Zürich, ZH
- 100%
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Data Centre Specialist
Axiom Technologies —Zürich, ZH
- Teilzeit
- Bachelor
- Erfahrung mit Netzwerken
- Kommunikationsfähigkeit
Junior Manufacturing Technician
Bota Systems AG —Zürich, ZH
- 100%
- Englisch
- Montage
- Mechanikkenntnisse
Direkt bewerben
Robotics Lab Technician Intern
ANYbotics —Zürich, ZH
- CHF 3’000 pro Monat
- Laborerfahrung
- Englisch
- Linux
Service Technician Industrial Refrigeration (m/f/d)
Johnson Controls —Bassersdorf, ZH
- 100%
- Englisch
- HLK
- Kommunikationsfähigkeit
Quality and Incoming Technician
Wingtra AG —Zürich, ZH
- 100%
- Englisch
- Qualitätskontrolle
- Produktion
High Voltage Laboratory Tester 80 - 100% (f/m/d)
Hitachi —Zürich, ZH
- Homeoffice
- Englisch
- Vor Ort
Bioanalytical Laboratory Technician (80 - 100%)
Celerion —Fehraltorf, ZH
- Laborerfahrung
- Englisch
- Kommunikationsfähigkeit
Direkt bewerben

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L1 Support Technician (m/f/x)

Ekkiden -
Zürich, ZH

Direkt bewerben

Details zur Stelle

100%

Qualifikationen

Keine Berufserfahrung erforderlich
Englisch
Kommunikationsfähigkeit

Vollständige Stellenbeschreibung

Ekkiden is an international consulting group founded in 2019, bringing together an ecosystem of passionate and committed consultants who lead organizational, operational, and technological transformation projects across IT/Digital, Industry/R&D, and Sustainability for large enterprises and SMEs in France, Switzerland, Spain, and Germany .

The Role:

We are looking for an L1 Support Technician to join a technical support environment and act as the first point of contact for incoming client incidents and requests.

This is a front-line technical support role focused on responsiveness, accurate ticket handling, and reliable execution of established support procedures. You will acknowledge, assess, classify, and resolve common issues using existing runbooks, while ensuring that more complex cases are escalated efficiently to the appropriate technical teams.

This position is particularly suited to someone who enjoys structured troubleshooting, client interaction, and working in an environment where service quality and SLA compliance are key.

Responsibilities:

Act as the first point of contact for incoming technical support tickets.
Acknowledge requests in line with defined SLAs.
Triage, classify, and prioritize incidents accurately.
Resolve common technical issues by following established runbooks and procedures.
Review logs, monitoring dashboards, and system information to support initial diagnosis.
Document actions and findings clearly within the ticketing system.
Escalate incidents that require deeper technical expertise to the appropriate support or engineering teams.
Keep clients informed with clear, professional, and timely communication.
Ensure reliable follow-up and contribute to a high-quality support experience

What We’re Looking For:

Previous experience in a helpdesk, NOC, service desk, or technical support environment is an advantage; motivated entry-level profiles may also be considered.
Junior to mid-level profile.
Comfortable working with ticketing systems, monitoring dashboards, and technical logs .
Able to follow technical runbooks and established processes accurately.
Strong written communication skills and a client-oriented mindset.
Able to remain calm, structured, and clear when handling incidents or time-sensitive requests.
Fluent English.
Reliable, detail-oriented, and highly conscious of SLAs and service quality.

Please note: This is primarily a technical support/technician position rather than a software engineering role. Programming experience is not required.

What We Offer:

Join us at the right time to carve out your place within a fast-growing organization Diverse projects in a challenging environment, allowing you to make a real impact on the business The opportunity to work autonomously and proactively, growing together as a team
✨ A career path tailored to your personality, both in terms of role and location Continuous, high-standard training to unlock your full potential A performance-driven culture with attractive performance bonuses
❤️ Comprehensive health insurance (GEREP) and meal vouchers (Swile card)

What does the recruitment process look like at Ekkiden?

At Ekkiden, we are committed to delivering a positive experience for every candidate.

Initial contact: Our recruitment team will get in touch with you to discuss your motivations and expectations.

Interviews: You will attend one or two interviews with our Business Managers, depending on the role you are applying for.

Client meeting: Finally, you will have the opportunity to meet the client.

While this is our standard recruitment process, we may adapt it depending on specific circumstances.

You can also discover all our job opportunities on our website
https://jobs.ekkiden.com/

Direkt bewerben

Erweiterte Suche

support technician Jobs in zürich, zh

L1 Support Technician (m/f/x)

Lab Technician (contract)

Data Center Technician II, Third Party Data Centers

Logistics Specialist, ZRH Logistics

Data Center Technician (DCO), Data Center Operations

Manufacturing Technician

Data Center Technician

Drone Assembly Technician

Prüftechniker/in (Test Technician) 80 - 100% (w/m/d)

Technician

R&D Chemist / Chemical Laboratory Technician (f/m/d)

UAV Technician

Facilities Coordinator

Data Centre Specialist

Junior Manufacturing Technician

Robotics Lab Technician Intern

Service Technician Industrial Refrigeration (m/f/d)

Quality and Incoming Technician

High Voltage Laboratory Tester 80 - 100% (f/m/d)

Bioanalytical Laboratory Technician (80 - 100%)

Ich möchte aktuelle Job-E-Mails für Stellen als support technician in zürich, zh erhalten

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