20 beste Stellen als team lead customer service in zürich zh – aktuell auf Personalsuche

Customer Analytics & Lead Manager
Aman Group Sarl —Baar, ZG
- 100%
- CRM-Software
- Gastgewerbe
- Management-Erfahrung
Key Account Manager Grocery & Retail
Just Eat Takeaway.com —Zürich, ZH
- Ab CHF 85’000 pro Jahr
- 100%
- Google Suite
- Englisch
- Erfahrung mit Netzwerken
- Pensionskasse
Team Lead and Transformation Specialist
Mettler Toledo —Nänikon, ZH
- Englisch
- Kostenloser Parkplatz
- Mitarbeiterrabatt
Customer Service Coordinator
Stadler Rail AG —Wallisellen, ZH
- 100%
- Microsoft Excel
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- Englisch
Team Lead Supply Chain
Mettler Toledo —Nänikon, ZH
- Englisch
- Analysefähigkeit
- Führungserfahrung
- Kostenloser Parkplatz
- Mitarbeiterrabatt
Team Lead Customer Relationship Management
Roche —Zug, ZG
- 100%
- Führungserfahrung
- Kommunikationsfähigkeit
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MyCargoGate —Bassersdorf, ZH
- CHF 7’700 - CHF 8’500 pro Monat
- 100%
- Microsoft Excel
- Management-Erfahrung
- Englisch
Direkt bewerben
3 Tage
Customer Success Manager
Jua —Zürich, ZH
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Global SCM Material Sustainability Lead (f/m/d)
Hitachi —Zürich, ZH
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- 100%
- Homeoffice
- Führungserfahrung
- Kommunikationsfähigkeit
Project Leader 100%, temp. 01.09.2026 - 30.06.2027
IKEA —Zürich, ZH
- 100%
- Management-Erfahrung
- Englisch
- Analysefähigkeit
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- Eltern-/Erziehungsurlaub
6 Tage
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NTT Ltd —Zürich, ZH
- 100%
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NTT DATA —Zürich, ZH
- 100%
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- Salesforce
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Proaxia Consulting —Spreitenbach, AG
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Senior Lead - Distributor Operations
On AG —Zürich, ZH
- Microsoft Excel
- Englisch
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Project /Customer Success Manager, VSS (India – Based)
Proaxia Consulting —Spreitenbach, AG
- Homeoffice
- Microsoft Excel
- Bis zu 50% Reiseanteil
- Englisch
Global SCM Material Sustainability Lead (f/m/d)
Hitachi Rail —Zürich, ZH
- Ab CHF 62’200 pro Jahr
- 100%
- Homeoffice
- Führungserfahrung
- Kommunikationsfähigkeit
11 Tage
Airport Manager - ZRH
Etihad Airways —Zürich, ZH
- Wochenendarbeit
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Group Chief Operating Officer (COO)
Batgroup —Zürich, ZH
- 100%
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Business Development Representative
Genesys —Zürich, ZH
- 100%
- Management-Erfahrung
- Salesforce
- Englisch
- Empfehlungsprogramm

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Customer Analytics & Lead Manager

Aman Group Sarl -
Baar, ZG

Jetzt bewerben

Details zur Stelle

100% | Pensum: 90-100%

Qualifikationen

CRM-Software
Investment
Gastgewerbe
Power BI
Management-Erfahrung
R
Tableau
Master
SQL
Analysefähigkeit
Bachelor
HubSpot
Python
Marketing

Vollständige Stellenbeschreibung

Join our dynamic corporate team and become part of Aman Group. With offices strategically located around the world (Zug, London, Dubai, Singapore, Bangkok, Miami and New York), our corporate colleagues are at the forefront of driving innovation and excellence for our ultra-luxury brand.

Role:

We are seeking a Customer Analytics & Leads Manager reporting to the Director of Analytics & Insights. Based in our Baar, Switzerland corporate office, you will drive segmentation and data-led lead generation across the business. This role leverages analytics and data modeling to identify opportunities, support targeted engagement, and improve acquisition performance.

You will partner with cross-functional teams to manage CRM data, assess conversion performance, and apply predictive insights, while integrating external data sources to enhance customer intelligence and support global growth and retention.

Responsibilities:

Partner with Commercial teams to design and implement customer segmentation, profiling, and journey mapping frameworks to enhance understanding of guest behaviours and preferences
Analyze guest journeys, repeat visitation, and engagement patterns to identify opportunities for loyalty and personalization
Develop models for value, retention, churn prediction and behavioural clustering. Provide insights that inform segmentation and tagging for our downstream platforms, content personalization, and service enhancements
Design and lead Aman’s data-driven lead generation and scoring strategy
Identify prospect segments through data modeling, clustering and behavioural analysis
Develop KPIs and dashboards to track lead quality, pipeline progression, and conversion performance
Oversee enrichment of internal CRM data with external data sources, ensuring data is supportive of the brand’s mission
Partner with Marketing to align campaign efforts with goals
Develop standardized reporting frameworks for lead generation and conversion performance
Lead and mentor analysts supporting lead analytics, ensuring analytical accuracy, storytelling quality, and alignment with departmental standards
Drive adoption of analytics-driven decision-making across the Sales organization

Requirements:

Bachelor’s degree in Data Analytics, Economics, or Business; Master’s degree preferred
8-10 years of experience in lead generation analytics, CRM performance, or customer analytics ideally within luxury real estate, hospitality, or private client sectors
Expertise in CRM systems (e.g., Salesforce, HubSpot) and lead scoring models
Demonstrated expertise in customer segmentation, retention analysis, and LTV modeling
Experience sourcing, integrating, and enriching internal datasets with external data sources (e.g., Knight Frank, Wealth-X, Savills, demographic or investment datasets)
Strong proficiency in SQL and BI tools (Power BI, Tableau); experience with predictive modeling (Python, R) a plus
Proven experience in pipeline analysis, conversion funnel reporting, and sales performance tracking
Strong collaboration and stakeholder management skills, particularly across Sales and Marketing functions

Benefits

At Aman Group, we believe our colleagues are at the core of our success. We offer competitive benefits, including exciting global career opportunities within a rapidly expanding company. We prioritize and support your professional journey, ensuring you feel valued, included, and at home.

If you are passionate about attracting exceptional talent and creating a positive experience for every candidate, we invite

Jetzt bewerben

Erweiterte Suche

team lead customer service Jobs in zürich zh

Customer Analytics & Lead Manager

Key Account Manager Grocery & Retail

Team Lead and Transformation Specialist

Customer Service Coordinator

Team Lead Supply Chain

Team Lead Customer Relationship Management

Team Lead Account Managment

Team Leader E-Commerce & Warehouse (m/f/d) – 100%

Customer Success Manager

Global SCM Material Sustainability Lead (f/m/d)

Project Leader 100%, temp. 01.09.2026 - 30.06.2027

Senior Client Manager (m/w/d)

Senior Client Manager (m/w/d)

Project /Customer Success Manager, VSS (LATAM – Based), (m/f/d)

Senior Lead - Distributor Operations

Project /Customer Success Manager, VSS (India – Based)

Global SCM Material Sustainability Lead (f/m/d)

Airport Manager - ZRH

Group Chief Operating Officer (COO)

Business Development Representative

Ich möchte aktuelle Job-E-Mails für Stellen als team lead customer service in zürich zh erhalten

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