As the Senior Product Quality Intelligence Specialist, you will be responsible for transforming post-market product data into actionable business intelligence that drives product improvements, reduces quality risks, and protects consumer trust. Working across Warranty, Returns, Consumer Feedback, Reviews, Customer Support, and Product Quality data, you will build a unified view of product performance and convert complex data into clear recommendations for Product Creation, Sourcing, Manufacturing, Customer Experience, and Commercial teams. This role does not own policy or governance. Instead, it enables better business decisions by identifying trends, uncovering root causes, measuring the effectiveness of corrective actions, and providing trusted insights across the product lifecycle. This role will report directly to the Warranty CoE Lead.
