Lead Rapid Aircraft Recovery and Maintenance Excellence: Be the first responder to Aircraft on Ground (AOG) events, delivering immediate, on-site maintenance support at both domestic and international locations. Diagnose, troubleshoot, and repair aircraft systems - mechanical, electrical, avionics, and structural - with precision and speed. Your actions minimize downtime and ensure our customers’ aircraft return to service safely and efficiently.
Drive Technical Solutions and Operational Coordination: Collaborate seamlessly with maintenance control, engineering, and operations teams to determine corrective actions and expedite solutions. Manage AOG parts logistics, sourcing and requesting components, and coordinating shipments to ensure timely resolution. Liaise with customers, OEMs, and Jet Aviation base maintenance stations to deliver real-time progress updates and build trust.
Champion Compliance and Safety: Uphold the highest standards of regulatory compliance (EASA, FAA) and company procedures. Complete accurate maintenance documentation and service reports. Support aircraft return-to-service authorization in partnership with certifying staff, ensuring every detail meets airworthiness regulations.
Embody Jet Aviation’s Values and Customer Service Excellence: Serve as a trusted ambassador of Jet Aviation, building relationships and trust with customers and internal teams. Deliver customer service excellence, adapting to irregular hours, diverse operational conditions, and frequent travel.
