Are you a tech-savvy problem solver looking for a flexible, on-demand opportunity? We are seeking a reliable and motivated IT Support Engineer to join our team on an as-needed basis. In this role, you will travel to various customer sites to provide hands-on technical support, handle installations, and ensure our clients' IT infrastructure runs smoothly.
Don't worry if you don't know our specific systems yet—we provide comprehensive training on our overall workflows and processes to ensure you are set up for success!
Key Responsibilities
- On-Site Troubleshooting: Respond to customer sites to perform break-fix repairs on hardware, software, and peripherals.
- Installations & Deployments: Set up and install new IT equipment, workstations, and network devices.
- Network Configuration: Assist with the basic configuration and troubleshooting of local networks.
- Wireless Site Surveys: Conduct Wi-Fi surveys to optimize coverage, identify dead zones, and improve overall network performance.
- End-User Support: Provide friendly, face-to-face technical support and guidance to customers, ensuring their IT issues are resolved efficiently.
Requirements
- Foundational knowledge of IT hardware, networking, and troubleshooting.
- Ability to travel locally to various customer sites as required.
- Strong communication and customer service skills.
- Flexibility to accept on-demand, project-based assignments.
- A valid driver’s license and reliable transportation (if applicable).
What We Offer
- Full Training Provided: We will train you on our specific service flows, standards, and technical requirements.
- Flexible Schedule: Work on an on-demand basis that fits your lifestyle.
- Hands-On Experience: Gain exposure to a wide variety of customer environments and IT networks.
Pay: CHF21.38 - CHF53.74 per hour
Work Location: In person
