Introduction
Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants.
IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move.
IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM’s workplace culture at IOM workplace culture | International Organization for Migration
Project Context and Scope
The assignment focuses on improving the usability, navigation, content discovery, visual design, and search experience of an existing Drupal portal.
The UI/UX Designer is expected to understand the Drupal ecosystem and design interfaces that are practical to implement using Drupal content types, fields, taxonomies, menus, blocks, Views, Paragraphs, Layout Builder, and reusable components.
The scope includes designing and improving:
- Landing pages, listing pages, detail pages, search pages, and content-heavy templates.
- Reusable Drupal-friendly components such as cards, teasers, banners, filters, blocks, accordions, tabs, listings, and CTAs.
- Responsive layouts for desktop, tablet, and mobile.
- Accessible and SEO-friendly UI structures, including clear content hierarchy, crawlable navigation, optimized headings, and user-friendly layouts.
Faceted full-text search experiences using technologies such as Apache Solr, Search API, SearchStax, or similar tools.
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The User Interface/User Experience (UI/UX) Designer Consultant will work closely with Drupal developers, content editors, product owners, and relevant stakeholders to ensure that the proposed designs are feasible, user-centered, and aligned with technical requirements.
Organizational Department / Unit to which the Consultant is contributing
The User Interface/User Experience (UI/UX) Designer Consultant will work under the direction of Department of Humanitarian Response and Recovery (DHRR), mainly the Displacement Tracking Matrix (DTM) unit.
QUALIFICATIONS
Education
Minimum Required Education
A bachelor’s degree in one of the following fields or a closely related discipline:
- Interaction Design or User Experience Design;
- Graphic Design or Visual Communication;
- Human-Computer Interaction (HCI);
- Computer Science or Information Technology with a design focus;
- Digital Media or Multimedia Design;
- Web Design or Digital Communications; or,
Information Architecture.
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Desirable / Advantageous
- A Master's degree in any of the above fields, or specifically in:
- Human-Computer Interaction (HCI);
- User Experience Design; or,
Information Systems.
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Experience
- Minimum 5 years of professional UI/UX design experience.
- Proven experience designing websites, portals, or digital platforms built with Drupal.
- Experience designing faceted search, full-text search, advanced filtering, or data discovery interfaces.
Experience in preparing developer-ready design handover packages.
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Skills
- Demonstrated understanding of CMS-based design and component-based page structures.
- Familiarity with Drupal content types, fields, taxonomies, menus, blocks, Views, Paragraphs, Layout Builder, or similar approaches.
- Demonstrated knowledge of responsive web design and mobile-first design principles.
- Demonstrated knowledge of accessibility standards, preferably WCAG 2.1 or later.
- Ability to design SEO-friendly user interfaces with clear content hierarchy and crawlable navigation.
- Proficiency in Figma, Adobe XD, Sketch, or similar design tools.
Ability to translate user requirements and technical constraints into clear, usable, and implementable designs.
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Languages
IOM’s official languages are English, French and Spanish. All staff members are required to be fluent in one of the three languages.
For this consultancy, fluency in English is required (oral and written).
Working knowledge of another official UN language (Arabic, Chinese, French, Russian, and Spanish) is an advantage.
Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.
Required Competencies
IOM’s competency framework can be found at this link . Competencies will be assessed during the selection process.
Values - all IOM staff members must abide by and demonstrate these five values:
- Inclusion and respect for diversity : Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
- Integrity and transparency : Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
- Professionalism : Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
- Courage : Demonstrates willingness to take a stand on issues of importance.
- Empathy : Shows compassion for others, makes people feel safe, respected and fairly treated.
Core Competencies – behavioural indicators
- Teamwork : Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
- Delivering results : Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
- Managing and sharing knowledge : Continuously seeks to learn, share knowledge and innovate.
- Accountability : Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
- Communication : Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.
Notes
IOM covers Consultants against occupational accidents and illnesses under the Compensation Plan (CP), free of charge, for the duration of the consultancy. IOM does not provide evacuation or medical insurance for reasons related to non-occupational accidents and illnesses. Consultants are responsible for their own medical insurance for non-occupational accident or illness and will be required to provide written proof of such coverage before commencing work.
Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.
Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, security clearances.
IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.
IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.
IOM only accepts duly completed applications submitted through the IOM e-Recruitment system (for internal candidates link here ). The online tool also allows candidates to track the status of their application.
No late applications will be accepted. Only shortlisted candidates will be contacted.
For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies
