Participate in the compliance process through management of formal verification of documentation, processing of openings, mutations and closures of clients’ accounts thus maintaining the integrity and quality of the Bank’s clients’ data, while contributing to continuous improvement through the use of automation and AI-enabled tools.
Open clients’ accounts
Manage formal documentation and clients’ data (mutations, account closure, estate)
Identify and apply standard tax requirements (CRS/FATCA/QI)
Grant online banking access
Scan and file documents related to account openings and mutations
Maintain clients, business introducers, third-party managers and insurances files
Carry out legal searches for the Legal department
Provide support to Front, Legal and Compliance teams
Identify pragmatic automation opportunities for Central File processes (including responsible use of AI tools and RPA/straight-through processing) that will contribute to optimizing processes and reduce manual effort
Apply critical thinking to assess exceptions and risks, challenge incomplete information, and provide added value insights to Front, Legal and Compliance teams
Good organizational and planning skills
Ability to multi-task, with a good level of autonomy and a resourceful and result-oriented approach
Attention to details, precise and rigorous
Flexible and hands-on attitude
Excellence-driven and service orientation
Good team player
Ability to work effectively under pressure in a fast-paced environment
Critical thinker with the ability to challenge, prioritize, and make sound decisions in a controlled-risk environment
Proactive mindset, think out of the box approach, comfortable with change and continuous improvement; eager to leverage automation/robotisation to streamline day-to-day tasks
Appetite for AI technologies, with openness and curiosity to test new tools while respecting confidentiality, data protection and compliance constraints
