Position: Senior Product Manager
Product: Honeywell Fire Software & Services
Organization: Honeywell International
Location: Rolle, Switzerland
Reporting Relationship: Sr. Director of Portfolio Management (Fire Software & Services)
Job Description:
As a Senior Offering Manager/ Product Manager for Honeywell Fire Software & Services, you will be a visionary and evangelist for Fire hardware and software products, with a primary focus on connected buildings, digitization of alarm transmission, and SAAS solutions. You will be responsible for driving the successful launch of new products and features, from concept to market delivery. The ideal candidate will have a proven track record of leading NPI programs, exceptional leadership skills, and the ability to thrive in a fast-paced environment. This leadership role is pivotal in Honeywell Fire's growth trajectory, overseeing the delivery of best-in-class software solutions for building owners, facility manager, system installers, central monitoring stations, and fire departments.
Responsibilities:
- Product Strategy & Vision: Develop and communicate a compelling and customer-centric product strategy and vision. Align product initiatives with broader business goals and Honeywell's behaviors.
- Customer Experience: Be the voice of the customer and define user personas and customer journey map to identify customer pain points.
- Roadmap Ownership: Own the product roadmap and prioritize features based on a deep understanding of customer needs, business objectives, and technical considerations. Balance short-term gains with long-term strategic goals. Communicate technical requirements to engineering teams.
- Metrics-Driven Decision Making: Establish and monitor key performance indicators (KPIs) to measure the success of product features. Make data-driven decisions and iterate on features to optimize performance and customer satisfaction.
- Strategic Oversight: Lead the entire product life cycle, from ideation through development, pricing, delivery, and support, collaborating closely with engineering to drive revenue, orders, and margin goals.
- Cross-Functional Collaboration: Work with multiple engineering, sales channels, and partners supporting the life cycle of bi-directional amplification systems.
- Customer Engagement: Partner with sales, engineering, and customer support teams to identify new product introduction opportunities. Conduct product launches, engage with customers, and potentially conduct user group sessions to enhance sales and capture product changes.
- Stakeholder Partnerships: Collaborate with internal and external stakeholders, including customers and technology vendors, to drive product knowledge, identify new solutions, and ensure integrated roadmaps and joint Go-To-Market (GTM) strategies. Effectively communicate with and influence stakeholders at all levels of the organization, including executives. Navigate a complex organizational structure to gain buy-in and support for product initiatives.
- Strategic Communication: Communicate program plans effectively to leadership, partnering with Commercial and Sales leaders for customer visits, tradeshows, and events to identify new solution opportunities.
- Strategic Initiatives: Develop and implement the product roadmap, execute product strategy, manage customer relationships, identify business opportunities, and drive sales support partnering.
- Innovative Product Development: Drive innovative product development initiatives by leveraging cutting-edge technologies and staying abreast of industry trends. Champion experimentation and a culture of continuous improvement.
- Market Analysis: Conduct thorough market analysis to identify emerging trends, competitive landscapes, and customer needs. Use insights to inform product strategy and ensure Amazon maintains a competitive edge.
- Global Product Management: Collaborate with international teams to understand regional nuances and adapt product strategies accordingly. Ensure products meet the diverse needs of customers across different markets.
- Continuous Customer Feedback: Establish mechanisms for gathering continuous customer feedback through surveys, usability studies, and other means. Use customer insights to drive improvements and iterate on product offerings.
- Agile Methodologies: Embrace agile methodologies to drive iterative development. Work closely with development teams in sprints, ensuring rapid and efficient product releases.
- Risk Management: Proactively identify potential risks and develop mitigation strategies. Anticipate challenges and provide solutions to ensure successful product delivery.
- Mentorship and Leadership Development: Provide mentorship to junior product managers and contribute to the development of leadership skills within the team. Foster a culture of learning and professional growth.
Must Have’s:
- Product/Program Management Experience: Proven 7+ years of experience working as a product/program manager, or similar profile, with high-performing cross-functional teams (engineering, sales, marketing, finance, operations) in a fast-paced and dynamic environment. Demonstrated ability to inspire and motivate cross-functional teams towards a shared vision and goals.
- Ownership Mentality: Demonstrated sense of ownership and accountability for end-to-end product delivery. Ability to drive initiatives from concept to launch and beyond, ensuring continuous improvement.
- Customer- Centric Approach: Deep understanding of customer needs and a relentless focus on delivering customer value. Track record of driving customer-centric product development and improvements.
- Data-Driven Decision Making: Proficient in data analysis and leveraging data to make informed decisions. Experience with metrics-driven product management and the ability to use data insights to guide strategy and implementation.
We Value:
- MBA or Advanced Degree (Preferred): An MBA or advanced degree in a related field is preferred, demonstrating a commitment to continuous learning and professional development.
- Industry Knowledge: Experience in the Fire industry, products, technology, and or fire/codes.
- Industry Savviness: Savviness on emerging trends, technology and competitive landscape. Ability to leverage industry insights to inform product strategy and differentiate offerings in the market.
- Technical Acumen: Familiarity with SaaS product lifecycle and delivery methodologies. Proficiency in data analytics tools (e.g., SQL, Tableau, Google Analytics) to interpret user data and product performance.
- Agile Methodologies: Experience with agile methodologies including sprint planning and backlog management and a track record of successfully delivering products in iterative, fast-paced environments.
- Strategic Vision: Strong strategic thinking and the ability to align product strategies with broader business goals. Experience developing and executing product roadmaps that contribute to the overall success of the business.
- Global Perspective: Experience working in a global context, understanding diverse market needs and tailoring product strategies accordingly. Ability to collaborate effectively with teams across different regions and time zones.
- Innovative Thinking: Strong innovative thinking and problem-solving skills. Ability to identify opportunities, think creatively, and develop innovative solutions to complex challenges.
- Stakeholder Management: Exceptional stakeholder management skills, including the ability to communicate effectively with executives, engineers, and other cross-functional teams. Proven ability to navigate and influence in a matrixed organization.
If you are a self-driven product manager with a passion for innovation and a commitment to delivering exceptional solutions, we invite you to join our team and contribute to the success of Honeywell Fire as we transform the fire industry.
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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