Responsibilities: Arrange and book travel on behalf of IOM staff as required. Work with IOM missions and other stakeholders to ensure travel is arranged efficiently and effectively.
Promote cost-effective travel solutions through the application of established travel policies, identification of appropriate itineraries, and review of available travel options in accordance with organizational requirements.
Analyze and interpret policies, rules and guidelines regarding staff travel and entitlements and recommend solutions on a broad range of travel-related matters and exceptions.
Supervise directly reporting staff in the delivery of travel services, including visa processing and invoice processing, and manage their performance in the Staff Evaluation System (SES) by setting objectives, evaluating performance and providing ongoing feedback.
Provide technical guidance and subject-matter expertise on staff travel matters. Contribute analysis and recommendations to support decision-making and the continuous improvement of travel-related processes and services.
Monitor compliance with staff travel policies, procedures, and applicable regulations. Follow airline invoicing settlement procedures as per RMM guidelines and ATOMS and WAVE interoperability requirements.
Interface with RMM HQ and internal stakeholders to identify and ensure cost-efficient solutions for staff travel. Support travel expenditure monitoring and contribute recommendations for operational efficiencies and cost savings.
Facilitate travel for emergency deployments of staff to field locations. Assess and advise on the most feasible travel options in crisis situations, including evacuations.
Keep current with internal and external rules and regulations governing international travel in the IOM context. Maintain knowledge of RMM airline tariffs, travel management policies and international practices.
In coordination with the Office of Staff Security (OSS), regularly review safety and security standards of travel arrangements.
Maintain relationships and develop networks with relevant partners if strategically relevant in coordination with the Senior Movement Operations Manager, including airlines, travel management companies, and hotels. When appropriate, contacting embassies and representations on relevant visa issues.
Participate in and contribute to meetings with internal and external stakeholders and counterparts on staff travel matters, as required.
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Perform such other duties as may be assigned.
