Bachelor’s degree in Computer Science, Information Technology, or equivalent qualification
Proven experience in application support and/or system administration within complex IT environments
Strong working knowledge of Linux ; shell scripting experience is advantageous
Solid working knowledge of Windows Server operating systems
Hands-on exposure to Java-based application servers, relational databases, and workload automation tools ( experience with Automic AWA is a plus)
ITIL Foundation certification (preferred)
Experience with batch job support and scheduling tools such as Automic AWA, Control-M, or equivalent
Professional experience within banking or financial services , including familiarity with financial products, is highly desirable
Demonstrated ability to lead tasks and coordinate effectively across IT functions
Strong process orientation with an analytical approach to problem-solving
Excellent communication skills with a collaborative approach across teams
Self-motivated, proactive, and adaptable to new technologies and processes
Fluent in written and spoken English
Willingness to participate in a rotating on-call schedule (weekly handover, 24/7 coverage)