Career Area:
Technology, Digital and Data
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
As the Principal AI Product Manager for Caterpillar’s Dealer and Customer business, you will lead the development and integration of AI Agentic capabilities that enhance equipment health insights, fleet performance optimization, and customer decision‑making. This role focuses on delivering intelligent, predictive, and context‑aware solutions that streamline fleet operations, improve maintenance outcomes, and elevate dealer and customer engagement through advanced generative AI applications.
You will oversee day‑to‑day activities and cross-functional collaboration with service and shopping agent category stakeholders to design, test, and deploy GEN AI solutions that drive uptime, operational efficiency, and customer satisfaction. This includes managing the product roadmap, aligning with enterprise AI governance, and ensuring seamless integration with Caterpillar’s digital platforms and dealer systems.
Product Strategy & Roadmap
Cross-functional Leadership
Collaborate with engineering, data science, CM/FM operations, and dealer support teams to deliver scalable AI solutions with high reliability and compliance.
Dealer and Customer Support
Considerations For Top Candidates:
What We Offer:
From day one, you’re set up to thrive at Caterpillar: helpful training, relatable mentors, global experience, competitive salary package, work-life balance, and the growth opportunities you expect with a Fortune 100 company. You power our success, and we are committed to empowering yours. After all, when your work can impact the entire world, it’s important to do work that matters.
Additional Information:
We value authenticity and encourage candidates to submit original, personally crafted responses throughout our hiring process. Use of AI-generated content may disadvantage your application
Posting Dates:
July 31, 2026 - August 6, 2026
Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply
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