20 beste Stellen als technical support in basel, bs – aktuell auf Personalsuche

1st & 2nd Level IT Support Specialist
Avacone —Basel, BS
- 100%
- Homeoffice
- Englisch
- Erfahrung in der IT
- Kommunikationsfähigkeit
Direkt bewerben
1 Tag
Technical Sales Support Professional 80-100%
Siemens —Reinach, BL
- Teilzeit
- Hybrides Arbeiten
- Microsoft Excel
- Microsoft Office
2 Tage
CMC Technical Dossier Manager
Sobi —Basel, BS
- 100%
- Microsoft Word
- Management-Erfahrung
- Doktorat
Direkt bewerben
Workshop Technician - Cabin Installation
Jet Aviation —Basel, BS
- Abendschicht
- Englisch
- Vor Ort
Technical Support Engineer (60–80%) ab 01.10.2026
ictjobs.ch —Münchenstein, BL
- Teilzeit
- Englisch
- Linux
Field Service Technician
Fives Cryomec AG —Allschwil, BL
- Wochenendarbeit
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Direkt bewerben
Research Technician (80-100%)
Universität Basel —Basel, BS
- Microsoft Excel
- Englisch
- Forschungserfahrung
1 Tag
IT Desktop Support Technician (m/w/d) - limited contract of 12 months
IMI Climate Control —Füllinsdorf, BL
- Homeoffice
- Software-Fehlerbehebung
- Englisch
- Windows
Direkt bewerben
1 Tag
Technical Expert Operational, Strategic and Project Support
Roche —Basel, BS
- 100%
- Englisch
IT Desktop Support Technician (m/w/d) - limited contract of 12 months
IMI plc —Füllinsdorf, BL
- 100%
- Homeoffice
- Software-Fehlerbehebung
- Englisch
- Windows
2 Tage
IT Desktop Support Technician (m/w/d) - limited contract of 12 months
IMI Plc - Legacy Precision —Füllinsdorf, BL
- 100%
- Homeoffice
- Software-Fehlerbehebung
- Englisch
- Windows
2 Tage
Computer and Information Systems Administrator (f/m/d)
Genedata —Basel, BS
- 100%
- Microsoft Outlook
- Management-Erfahrung
- Englisch
- Bezahlte Ferien
7 Tage
Designer (m/f/x)
Carhartt Work in Progress —Basel, BS
- 100%
- Englisch
- Forschungserfahrung
- Erfahrung in der IT
14 Tage
Technical Project Manager
Capgemini —Basel, BS
- PMP
- Wartung
- Kommunikationsfähigkeit
- Empfehlungsprogramm
Scientist , CMC Process Chemistry
Monte Rosa Therapeutics, Inc —Basel, BS
- CHF 100’000 - CHF 130’000 pro Jahr
- 100%
- Doktorat
- Master
- Produktion
Service & Qualification Technician
SKAN AG —Allschwil, BL
- Wartung
- Microsoft Office
2 Tage
Temporary Pricing / Commercial Operations Support – 6 Months
Bio-Rad Laboratories —Basel, BS
- Microsoft Excel
- Englisch
- Master
9 Tage
Sicherheits, Gesundheits und Umweltschutz Spezialist im Bereich SHE Support & Compliance
Roche —Basel, BS
- 100%
- Englisch
- Erfahrung in der IT
3 Std.
Electrician
Jet Aviation —Basel, BS
- Englisch
- Vor Ort
Junior Solution Engineer / Technical Consultant (Professional Services)
Parashift —Sissach, BL
- 100%
- Hybrides Arbeiten
- Englisch
- Kommunikationsfähigkeit

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1st & 2nd Level IT Support Specialist

Avacone
Basel, BS

Direkt bewerben

Details zur Stelle

100% | Pensum: 90-100%
vor 1 Tag

Qualifikationen

Englisch
Erfahrung in der IT
Citrix
Kommunikationsfähigkeit
Deutsch

Vollständige Stellenbeschreibung

About the Role

We are looking for a service-oriented 1st & 2nd Level IT Support Specialist to join the IT Service Desk team. In this role, you will provide reliable technical support to internal users, resolve incidents and service requests, and contribute to the smooth operation of the workplace environment. You will act as a key point of contact for end users, ensuring a professional support experience while maintaining high service and security standards.

This position offers the opportunity to work with a broad range of workplace technologies, support business-critical applications, and contribute to continuous service improvement initiatives within a dynamic and collaborative IT environment.

Your Responsibilities

Handle, prioritise, and resolve IT incidents and service requests at 1st and 2nd level
Provide support for Microsoft 365 applications, Microsoft Teams, and standard workplace technologies
Configure, deploy, and support mobile devices
Perform Identity and Access Management tasks, including user account administration, MFA, and access permissions
Process, track, and document incidents and requests using ServiceNow
Create and maintain knowledge base articles and support documentation
Support and administer Active Directory and Azure Active Directory environments
Troubleshoot Citrix and Virtual Desktop Infrastructure (VDI) environments
Analyse recurring incidents and contribute to sustainable problem resolution
Escalate complex issues to specialised infrastructure, security, or application support teams when required
Deliver professional support via phone, remote support tools, and in-person interactions

Technologies & Tools

ServiceNow
Microsoft Teams
Microsoft 365
Multi-Factor Authentication (MFA)
Active Directory
Azure Active Directory
Citrix
Virtual Desktop Infrastructure (VDI)

General Responsibilities

Deliver professional and customer-focused support to all end users
Ensure all support activities are documented according to internal processes and compliance requirements
Adhere to IT service management procedures, security standards, and company policies
Support day-to-day operational activities within the IT Service Desk
Contribute to continuous improvement initiatives and service excellence

Requirements

Your ProfileQualifications & Experience

Completed IT education, apprenticeship, or equivalent practical experience
Experience in 1st and 2nd level IT support within a corporate environment
Good knowledge of Microsoft 365, Microsoft Teams, Active Directory, Azure Active Directory, MFA, Citrix, and VDI
Experience working with ticketing systems, ideally ServiceNow
Strong troubleshooting and problem-solving skills
Excellent communication skills with the ability to support users through various channels
Very good English skills; German is considered an advantage

Personal Attributes

Service-oriented and customer-focused mindset
Reliable, structured, and organised working style
Ability to remain calm, professional, and solution-oriented in a fast-paced environment
Strong team player with a proactive approach to support and collaboration

Direkt bewerben

Erweiterte Suche

technical support Jobs in basel, bs

1st & 2nd Level IT Support Specialist

Technical Sales Support Professional 80-100%

CMC Technical Dossier Manager

Workshop Technician - Cabin Installation

Technical Support Engineer (60–80%) ab 01.10.2026

Field Service Technician

Research Technician (80-100%)

IT Desktop Support Technician (m/w/d) - limited contract of 12 months

Technical Expert Operational, Strategic and Project Support

IT Desktop Support Technician (m/w/d) - limited contract of 12 months

IT Desktop Support Technician (m/w/d) - limited contract of 12 months

Computer and Information Systems Administrator (f/m/d)

Designer (m/f/x)

Technical Project Manager

Scientist , CMC Process Chemistry

Service & Qualification Technician

Temporary Pricing / Commercial Operations Support – 6 Months

Sicherheits, Gesundheits und Umweltschutz Spezialist im Bereich SHE Support & Compliance

Electrician

Junior Solution Engineer / Technical Consultant (Professional Services)

Ich möchte aktuelle Job-E-Mails für Stellen als technical support in basel, bs erhalten

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