JOB DESCRIPTION
The EMEA Subsidiary Payments Sales (SPS) team is responsible for covering Regional Treasury Centres and subsidiaries based in Europe, the Middle East and Africa (EMEA) of J.P. Morgan's multinational client relationships. The EMEA SPS team is closely aligned with the Global Corporate Bank and various other Banking Product verticals in delivering innovative payments solutions to J.P. Morgan's clients. This includes marketing the firm's in-country capabilities as well as growing cross-border revenue.
As an EMEA Subsidiary Payments Sales Associate (SPS) within the EMEA Subsidiary Payments Sales (SPS) team, you will work in close day-to-day partnership with the Switzerland Subsidiary Payments Sales lead, supporting a portfolio of multinational clients with complex regional and cross-border treasury needs. You will gain exposure to client coverage, internal stakeholder management, commercial pipeline discipline and execution of client priorities, while also being connected to the broader EMEA SPS analyst and associate community for training, knowledge-sharing and development. This is a high-ownership role for someone who wants to take real responsibility for client follow-through, internal execution and portfolio discipline, while developing quickly within J.P. Morgan's Payments franchise.
The role offers strong on-the-job learning, regular coaching and connectivity with regional teams, including potential travel for training, team engagement and internal or client meetings. The role is well suited to someone looking to build a career in Payments Sales, Client Coverage or broader transaction banking, with direct exposure to clients, senior internal stakeholders and the practical delivery of solutions across the bank.
Job Responsibilities
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Work in close partnership with the Switzerland Subsidiary Payments Sales lead to support day-to-day client coverage, portfolio execution, internal follow-ups, meeting preparation and post-meeting action tracking.
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Own and maintain a structured tracker of client priorities, open items, internal follow-ups, owners, timelines and next steps across the Swiss SPS portfolio & be a reliable point of continuity for clients and internal partners, ensuring follow-ups are tracked, progressed and closed out with a clear answer or next step.
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Participate in client meetings and routine follow-up calls where appropriate, building confidence in client communication, issue coordination and the practical delivery of Payments solutions.
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Produce high-quality call reports, meeting notes and post-meeting follow-ups with clear action items, owners and deadlines.
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Proactively coordinate with internal partners across Payments, Banking, Product, Implementation, Service, Operations, Credit and KYC to help progress client requests, remove execution blockers and navigate a complex matrix organisation with professionalism and good judgement.
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Coordinate new client onboardings, KYC processes and implementation activity to ensure a smooth client experience and timely execution of new business & support pipeline management and revenue discipline, including maintaining accurate opportunity updates, next steps, expected timelines and key dependencies.
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Assist with Request for Proposal (RFP) and Request for Information (RFI) responses, coordinating with internal teams to complete ad-hoc analysis including cost/benefit analysis, pricing and profitability models.
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Review and analyse portfolio data to identify key trends, volume fluctuations or risk issues, and provide clear summaries with actionable recommendations to the team lead.
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Develop and maintain a working knowledge of JPMorgan Payments products, pricing philosophy and billing processes, building this understanding progressively through on-the-job exposure and training.
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Stay informed on industry developments, market themes and competitor positioning relevant to the Swiss and broader EMEA client base, and bring insights to client discussions and internal planning & Bring problems together with proposed solutions or recommended next steps, using judgement to escalate matters appropriately where timelines, ownership or client outcomes are at risk.
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Engage with the broader EMEA SPS analyst and associate community, including regional training, knowledge-sharing, team connectivity and occasional travel where required & Use approved digital, data and AI tools responsibly to improve productivity, including research, drafting, synthesis, data organisation, meeting preparation and follow-up discipline.
Required Qualifications, Capabilities, and Skills
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Prior experience in corporate banking, transaction banking, payments, treasury services, implementation, client service, relationship management support or a similar professional services role. We value attitude, aptitude and pace of learning, alongside relevant experience.
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Strong ownership mindset with the ability to independently manage follow-ups, track open items and drive tasks through to completion.
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Highly organised, detail-oriented and reliable, with the ability to manage multiple competing priorities without losing sight of deadlines or client outcomes.
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Proactive working style, with a natural tendency to look for ways to help, anticipate needs and improve processes.
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Strong written communication skills, with the ability to produce clear, concise and well-structured updates, meeting notes, briefing materials and client follow-ups.
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Comfortable operating in a complex matrix organisation and following up with stakeholders across countries, functions and seniority levels.
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Fluency in English is essential.
Preferred Qualifications, Capabilities, and Skills
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German, French or Italian language skills would be beneficial given the Swiss client base and EMEA coverage.
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Curious, coachable and fast-learning, with a genuine interest in corporate treasury, payments, multinational clients and commercial banking.
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Comfortable working closely with a senior sales lead in a fast-moving environment, with the confidence to ask questions, take feedback, anticipate needs and build increasing ownership over time.
Collaborative, resilient and approachable, with the ability to build trust across teams and remain composed when priorities, timelines or conversations are challenging.
ABOUT US
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
