11 beste Stellen als head of customer success in kanton zürich – aktuell auf Personalsuche

Store Manager, Zurich
Prada —Zürich, ZH
- Management-Erfahrung
- Kundendienst
- Englisch
Account Executive
Jua —Zürich, ZH
- 100%
- Hybrides Arbeiten
- Doktorat
- Master
Strategic Account Executive - DACH
BLP Digital AG —Zürich, ZH
- 100%
- Hybrides Arbeiten
- Englisch
IoT Data Engineer • 80–100%
ictjobs.ch —Stäfa, ZH
- 100%
- Homeoffice
- Bachelor
- Python
- Homeoffice-Möglichkeit
Global Account Manager - Life Science, Healthcare and Life Sciences
AWS EMEA SARL (Switzerland Branch) —Zürich, ZH
- 100%
- Informatik
- Vertrieb
- AWS
Enterprise Account Executive
BLP Digital AG —Zürich, ZH
- 100%
- Hybrides Arbeiten
- Englisch
Product Marketing Manager (Zurich)
Legartis Technology AG —Zürich, ZH
- 100%
- Englisch
- Führungserfahrung
- Kommunikationsfähigkeit
Direkt bewerben
Experienced Key Account Manager for Coop 80-100% (m/w/d)
Perfetti Van Melle —Zürich, ZH
- Englisch
- Analysefähigkeit
- Bachelor
- Aufstiegsmöglichkeiten
- Pensionskasse
Senior Manager, Client Lead
Blockstream —Zürich, ZH
- 100%
- Management-Erfahrung
- Englisch
- Kommunikationsfähigkeit
Direkt bewerben
Technical Solutions Consultant (pre-sales)
Avaloq —Zürich, ZH
- 100%
- Hybrides Arbeiten
- Spanisch
- Management-Erfahrung
- Englisch
Direkt bewerben
Project Engineer (f/m) 100%
mageba sa —Bülach, ZH
- 100%
- AutoCAD
- Englisch
- Analysefähigkeit

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Private Customer Support Expert (f/m/d) | 80-100% | Hybrid working model | Zürich
SMG Swiss Marketplace Group AG Switzerland —Zürich, ZH
6 weeks of holidays per year (plus option to buy 10 extra). High quality and service orientation with strong sense of ownership.
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Intern Talent & Organizational Development (f/m/d) | 80-100%, 6-12 months | Hybrid working model | Zurich Switzerland
SMG Swiss Marketplace Group AG Switzerland —Zürich, ZH
18 weeks of maternity leave and 6 weeks of paternity leave. SMG Swiss Marketplace Group provides customers with the best tools to meet their life decision needs…
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Store Manager, Zurich

Prada -
Zürich, ZH

Jetzt bewerben

Details zur Stelle

Qualifikationen

Management-Erfahrung
Kundendienst
Englisch
Teamleitung
Führungserfahrung

Vollständige Stellenbeschreibung

Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Church’s and Car Shoe brands, and has employees of over 100 nationalities.

JOB PURPOSE

To be the owner of the business, a Company Brand Ambassador and a business leader, accountable for overall store performance. To guarantee an extraordinary Client experience, being present on the sales floor, leading and supporting all activities to achieve store targets.

To manage and coach the store team and to ensure succession plans and internal growth.

RESPONSIBILITIES

BUSINESS

Drive and maximize sales performances.
Propose and develop business plans.
Drive the store team to exceed their KPIs.
Represent the Company on the local market, identifying new opportunities to increase customer footfall, attracts new Clients and builds a loyal relationship with the brand.
Be present on the sales floor, ensuring a proper approach and service to the Clients.
Foster the Omni Channel development through the team.
Meet the store-operating budget, controlling store expenses.

CUSTOMER

Foster a Client centric mindset by developing and maintaining solid Client relationships.
Guarantee an excellent Client satisfaction and the highest level of Client service.
Implement, in partnership with other company functions, clienteling initiatives and events, securing Client loyalty and increasing Client spending.
Foster a strong private appointment culture.

TEAM

Promote an entrepreneurial and team spirit using effective communication, ensuring efficient organization and professional growth.
Ensure the team is always prepared and updated on the Prada Group main information, product knowledge, local market, competitors, policies and procedures.
The ideal Store Manager is able to attract and recruit the best talents available on the market through networking and scouting.

RETAIL

Develop a proper sales strategy, in cooperation with the Retail Merchandising, Visual Merchandising and Retail Operations teams.
Ensures that the display attracts Clients and maximizes sales in accordance with Company guidelines.
Participate in the buying session when requested and in any case he/she provides effective product feedback based on store needs.
Ensure synergy and cooperation between front and back of house.
Is responsible for the enforcement of Company procedures on cash activity, inventory, logistics and all the main reporting activities requested by the head office.

EVENTS

Cooperate with the Retail Events Office for the organization of local events and defines a challenging and realistic target per Client, proposing new opportunities for local events in partnership with local Stakeholders and Influencers.

KNOWLEDGE AND SKILLS

Business driven

Leadership and team management

Ability to motivate and persuade people

Strong customer service mindset

Natural ability to welcome our client

Confident, enthusiastic and positive

Mature and assertive

Organized and detail oriented

Market and product knowledge/passion

Business/Retail Management degree or equivalent is a plus

Interest in luxury/fashion, art and design

Fluent spoken English expected. Other languages are desirable

Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.
Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We believe that diversity is a value and we are committed to build a fair and respectful workplace for all.

Jetzt bewerben

Erweiterte Suche

head of customer success Jobs in kanton zürich

Store Manager, Zurich

Account Executive

Strategic Account Executive - DACH

IoT Data Engineer • 80–100%

Global Account Manager - Life Science, Healthcare and Life Sciences

Enterprise Account Executive

Product Marketing Manager (Zurich)

Experienced Key Account Manager for Coop 80-100% (m/w/d)

Senior Manager, Client Lead

Technical Solutions Consultant (pre-sales)

Project Engineer (f/m) 100%

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