At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.
Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.
Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.
EU Collectibles Strategy & Operations Lead
Location: Bern, Switzerland
Hybrid
At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.
Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.
Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.
About the Team
eBay is the #1 Collectibles marketplace in the world, selling to millions of customers globally. Our mission is to be the most loved destination for collectors of trading cards, memorabilia, toys, comics, coins, and more. To accomplish this, we put our collectors first and innovate tirelessly to optimize experiences across our platform.
The eBay Collectibles team is looking for a Bern-based Strategy and Operations Lead to support the EU Collectibles leadership team. This role will be responsible for framing strategy, creating and refining business cases, managing key leadership cadences, crafting compelling executive-ready narratives, and driving select program execution for key collectibles categories including trading cards, coins, comics, and toys.
eBay would not be what it is today without our amazing employees -– from Strategy & Operations managers to Customer Support and everyone in between. We take great pride in hiring and developing top talent who can add to our culture and believe in our mission. eBay is an exciting opportunity to harness a growth mindset and engage with a passionate community of enthusiasts, fostering a vibrant and dynamic marketplace.
Who you are
Success in these roles requires a broad set of skills. The ideal candidate exhibits strength in the following:
Strategic. You excel at deconstructing complex problems into simple, understandable frameworks and compelling data-backed narratives, enabling teams to tackle challenges systematically and efficiently.
Analytics. You excel at analyzing complex datasets to extract meaningful insights, using them to inform decisions and optimize performance.
Collaborative. You thrive in cross-functional environments, effectively partnering with marketing, product, and sales teams to align insights with business objectives.
Customer-Centric Innovator: You have a deep understanding of customer behavior and preferences, leveraging this knowledge to enhance user experiences and increase engagement.
Team leadership: Directly manage a high-performing strategy and ops team, fostering a culture of accountability, innovation, and collaboration across the European and Global Collectibles team, and with all key supporting functions.
Resourceful. You adapt quickly to changing market conditions, demonstrating a proactive approach to overcoming challenges and seizing opportunities.
Engaging. You articulate insights and recommendations clearly and persuasively, ensuring stakeholders understand and act upon your findings.
The impact you will make
Drive Strategic Growth. You will provide data-driven insights to identify market trends and inform strategic decisions to deliver business growth.
Enhanced Understanding: You will facilitate a clear comprehension of the business landscape and trends.
Efficient Problem-Solving. You will enable faster identification and resolution of issues.
Other qualifications
Required
7+ years of relevant experience: Analytics, strategy & operations, management consulting, product management, or similar in e-commercial, retail, consumer goods, or consumer tech.
BA/BS degree, or equivalent.
Excellent verbal & written communication skills.
Excellent presentation skills + high-level proficiency in related tools: Google Slides and/or MS Powerpoint.
Excellent analytical skills, experience pulling data/gathering insights, and high-level proficiency in related tools: Google Sheets and/or MS Excel.
Excellent program/project management skills and high-level proficiency in related tools: MS Project, Smartsheet, etc.
Travel to industry events, external partners, and eBay offices as-needed (4+ times/year).
Preferred
MBA or similar graduate degree.
2-sided marketplace experience.
Industry experience in or personal passion for Collectibles (Trading Cards, Coins, Comics, Toys).
Additional Details
eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at [email protected]. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities.
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