20 beste Stellen als business support in zürich zh – aktuell auf Personalsuche

Customer Care Specialist Switzerland
BYD Europe —Zug, ZG
- 100%
- Hybrides Arbeiten
- Bachelor
- Kommunikationsfähigkeit
Customer Support Engineer
SR Technics —Zürich, ZH
- 100%
- Englisch
- Bachelor
1 Tag
Compliance Officer
Banco Itaú Suisse —Zürich, ZH
- Management-Erfahrung
- Microsoft Office
- Bachelor
Direkt bewerben
Administration & Logistics Assistant
ETH Zürich —Zürich, ZH
- 100%
- Englisch
- Forschungserfahrung
- Maturität
Working Student Web Publishing & UX Support
SIX Group AG —Zürich, ZH
- Teilzeit
- Englisch
- Bachelor
- Kommunikationsfähigkeit
3 Std.
Executive Assistant, Global Commercial Organization
Logitech —Zürich, ZH
- 100%
- Englisch
- Organisationstalent
- Kommunikationsfähigkeit
- Homeoffice-Möglichkeit
1 Tag
Retail Sales Associate
Fjällräven —Zürich, ZH
- Teilzeit
2 Tage
ERP Support Specialist 60-100% (m/w/d)
Auriga Informatik GmbH —Effretikon, ZH
- Homeoffice
- SQL
- Homeoffice-Möglichkeit
Client Advisor (m/f/d) - Zurich
Tiffany & Co. —Zürich, ZH
- Microsoft Outlook
- Englisch
Junior Applikationssupporter Lohn oder Finanzen 80-100% (w/m/d)
Axians Infoma Schweiz AG —Schlieren, ZH
- Teilzeit
- Englisch
Management Assistant Intern - 100%
Tethys Robotics AG —Zürich, ZH
- Englisch
- Praktikum
- Kommunikationsfähigkeit
Direkt bewerben
1 Tag
Assistant (80-100%), Executive & Enterpreneurs Team (fixed term contract of 12 months)
Rothschild & Co —Zürich, ZH
- Englisch
- Microsoft Office
- Maturität
Business Analyst / Requirements Engineer
Sika —Zürich, ZH
- 100%
- Management-Erfahrung
- Englisch
- Projektmanagement
Investor Relations & Business Development Associate
responsAbility Investments AG —Zürich, ZH
- Überstunden
- Management-Erfahrung
- Englisch
- Master
8 Tage
Intern Group Audit Operations (80%-100%) 12 months
Zurich Insurance —Zürich, ZH
- Teilzeit
- Homeoffice
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
1 Tag
Procurement Support Analyst
The Hershey Company —Zug, ZG
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
Finance & Production Operations Coordinator (Junior Level)
Elutions —Zürich, ZH
- 100%
- Microsoft Excel
- Englisch
- Rechnungswesen
Front Office Intern
FIVE Zürich Switzerland —Zürich, ZH
- Englisch
- Praktikum
- Führungserfahrung
12 Tage
Reporting Solutions Intern ‎(6-months - m/f/x/d, 80-100%), Zurich (Zurich, CH)
Swiss Re —Zürich, ZH
- Microsoft Powerpoint
- Kommunikationsfähigkeit
Client Relationship & Partnerships Development Support F/M
CANDRIAM —Zürich, ZH
- Microsoft Powerpoint
- Microsoft Word
- CRM-Software

Ich möchte aktuelle Job-E-Mails für Stellen als business support in zürich zh erhalten

Wenn Sie sich bei Ihrem Konto anmelden, stimmen Sie den Nutzungsbedingungen, den Richtlinien zur Verwendung von Cookies sowie der Datenschutzerklärung von SimplyHired zu.

Weitere Job-Standorte erkunden

business support jobs near zürich zh

Jobs als Executive Assistant in Zürich, ZH

Jobs als Compliance Officer in Zürich, ZH

Jobs als Management Assistant in Zürich, ZH

Jobs als Business Analyst in Zürich, ZH

Jobs als Client Services Specialist in Zürich, ZH

Jobs als Office Intern in Zürich, ZH

Jobs als Audit Intern in Zürich, ZH

Jobs als Production Coordinator in Zürich, ZH

Jobs als Executive Assistant in Genf, Ge

Jobs als Assistant Logistique in Genf, Ge

Jobs als Executive Assistant in Winterthur, Zh

Jobs als Executive Assistant in Luzern, Lu

Jobs als Venditrice, Vendita, Sales Assistant in Mendrisio, Ti

Jobs als Compliance Officer in Canton De Vaud

Jobs als Compliance Officer in District De Nyon, Vd

Jobs als Compliance Officer in Pfäffikon, Sz

Jobs als Chief Digital Officer in Genève, Ge

Jobs als Compliance Officer in Geneva, Ge

Jobs als Chief Risk Officer in Zürich, Zh

Jobs als Head Legal Compliance in Zug, Zg

Customer Care Specialist Switzerland

BYD Europe -
Zug, ZG

Jetzt bewerben

Details zur Stelle

100%

Qualifikationen

Bachelor
Kommunikationsfähigkeit

Vollständige Stellenbeschreibung

Location: Switzerland | Full-Time
Department: After Sales

Reports to: Head of After sales in Switzerland

Key Responsibilities:

1. Customer & Dealer Support:

Act as the primary point of contact for customer complaint resolution within the company, continuously monitoring customer complaint ticket resolution.
Work closely with service partners to ensure a timely resolution of all customer complaint tickets. Ensure outstanding customer complaint resolution times and NPS.
If required, communicate with customers directly to provide updates and solutions regarding their inquiries, ensuring an effortless and personalized experience.
Document all customer interactions and updates accurately in the CRM system, ensuring data is clean and up-to-date.

2. Process Optimization & Communication:

Identify opportunities for process improvement in daily customer care operations, focusing on enhancing communication between customers, dealers, and internal teams.
Work closely with internal teams and external service providers to streamline workflows, optimize processes, and ensure effective issue resolution.
Support internal stakeholders by providing insights from customer and dealer interactions to refine processes, systems, and communication strategies.

3. Customer-Centric Approach:

Drive a customer-first mindset by delivering seamless support and fostering trust across all customer touchpoints.
Gather and analyze customer feedback to continually enhance service quality and customer satisfaction.
Anticipate customer needs by understanding market trends and the competitive landscape.

4. Representation & Advocacy:

Be the face of the company, representing its values and commitment to customer satisfaction in all interactions.
Serve as a key ambassador for the brand, fostering positive relationships with customers and dealers alike.

Additional Requirements:

Occasional business trips may be required.

Qualifications:

Bachelor degree or similar.
Proven experience in customer care, dealer support, or a similar role in the automotive industry is a plus.
Strong interpersonal and communication skills, with the ability to manage multiple stakeholders effectively.
Proficiency with CRM tools and a keen eye for detail in data documentation.
A customer-focused mindset with the ability to anticipate and meet customer needs.
Analytical and problem-solving skills to address complex customer or dealer issues.
Ability to work collaboratively across departments and handle a dynamic, fast-paced environment.

What We Offer

Competitive remuneration package.

A fast-paced dynamic environment in a successful international organization.

International exposure with the chance to adapt locally and make a difference.

Growth potential

Be part of the future

BYD (Build Your Dreams) is a global leader in electric vehicles, batteries, and sustainable energy solutions, driving innovation and shaping the future of mobility in over 70 countries worldwide.

Jetzt bewerben

Erweiterte Suche

business support Jobs in zürich zh

Customer Care Specialist Switzerland

Customer Support Engineer

Compliance Officer

Administration & Logistics Assistant

Working Student Web Publishing & UX Support

Executive Assistant, Global Commercial Organization

Retail Sales Associate

ERP Support Specialist 60-100% (m/w/d)

Client Advisor (m/f/d) - Zurich

Junior Applikationssupporter Lohn oder Finanzen 80-100% (w/m/d)

Management Assistant Intern - 100%

Assistant (80-100%), Executive & Enterpreneurs Team (fixed term contract of 12 months)

Business Analyst / Requirements Engineer

Investor Relations & Business Development Associate

Intern Group Audit Operations (80%-100%) 12 months

Procurement Support Analyst

Finance & Production Operations Coordinator (Junior Level)

Front Office Intern

Reporting Solutions Intern ‎(6-months - m/f/x/d, 80-100%), Zurich (Zurich, CH)

Client Relationship & Partnerships Development Support F/M

Ich möchte aktuelle Job-E-Mails für Stellen als business support in zürich zh erhalten

Related Searches

Weitere Job-Standorte erkunden

Key Responsibilities:

Additional Requirements:

Qualifications:

Tools für Jobsuchende

Arbeitgebertools

Durchsuchen

Bleiben Sie in Kontakt