20 beste Stellen als administration in gommiswald sg – aktuell auf Personalsuche

Director Customer Support
Sonova —Stäfa, ZH
- Homeoffice
- Management-Erfahrung
- Kundendienst
- Analysefähigkeit
Financial Senior Associate
Acutronic —Bubikon, ZH
- 100%
- Microsoft Excel
- Analysefähigkeit
- Bachelor
4 Tage
Lehrstelle Kauffrau:mann EFZ Dienstleistung und Administration
EW Höfe AG —Freienbach, SZ
- Englisch
- Organisationstalent
Leitung OP- und Bettendisposition 80-100% (m/w/d)
Spital Männedorf AG —Männedorf, ZH
- Montag bis Freitag
- Organisationstalent
- Führungserfahrung
- Weiterbildungen
CEO Office Assistant (M/W/D)
Weidmann Holding AG —Rapperswil-Jona, SG
- Teilzeit
- Englisch
- Microsoft Office
- Lohnfortzahlung bei Krankheit
Finance Performance & Strategy Project Manager
Audi Motorsport AG —Hinwil, ZH
- 100%
- Microsoft Powerpoint
- Microsoft Excel
- Management-Erfahrung
12 Tage
Junior Consultant
Zellweger Management Consultants —Pfäffikon, ZH
- Microsoft Powerpoint
- Microsoft Excel
- Englisch
Head Group Accounting 80-100% (M/F/D)
Weidmann Holding AG —Rapperswil-Jona, SG
- Englisch
- Master
- Analysefähigkeit
11 Tage
SAP Competence Center Lead
Audi Motorsport AG —Hinwil, ZH
- 100%
- Management-Erfahrung
- Englisch
- Microsoft Office
2 Tage
ProjektkoordinatorIn im Innendienst
Elektroplanet AG —Hittnau, ZH
- Englisch
- Verhandlungsgeschick
11 Tage
Leitung Betreuung
Gemeindeschule Freienbach —Freienbach, SZ
- Teilzeit
- Weiterbildungen
6 Tage
IT – Talent mit Schwerpunkt Abacus (m/w/d) 80 – 100%
Siworks —Näfels, GL
- 100%
- Erfahrung in der IT
- Bürotätigkeiten
Network Engineer (m/w/d)
BE BRAVE AG —Walenstadt, SG
- CHF 120’000 - CHF 180’000 pro Jahr
- 100%
- Englisch
- Python
Direkt bewerben
Praktikant*in Eventmanagement Jucker Farm AG - Juckerhof - Seegräben 6 Monate befristet Mai 2026
Jucker Farm AG —Seegräben, ZH
- Englisch
- Organisationstalent
- Budgetierung
Intern
Zellweger Management Consultants —Pfäffikon, ZH
- Microsoft Powerpoint
- Microsoft Excel
- Englisch
HR-Fachperson (a) 50 - 60 %
VITREA Schweiz AG —Dussnang, TG
- Teilzeit
- Personalwesen
- Lohnfortzahlung bei Krankheit
10 Tage
IT-Systemingenieur/in / Applikationsverantwortliche/r ASP.NET Core (MVC) (80–100%)
ictjobs.ch —Siebnen, SZ
- 100%
- Englisch
- Datenbanken
- Erfahrung in der IT
Praktikum Verwaltung / Empfang (60%)
Gemeinde Freienbach —Freienbach, SZ
- Teilzeit
- Microsoft Office
- Erfahrung Im Sekretariat
- Maturität
Lehrstelle als Kauffrau/Kaufmann (m/w/d)
ThyssenKrupp —Eschen, LI
- Organisationstalent
- Betriebswirtschaftslehre
LEHRSTELLE KAUFMANN/KAUFFRAU IN PFÄFFIKON (ZH) 2027
HUBER+SUHNER —Pfäffikon, ZH
- Englisch
- Organisationstalent

Ich möchte aktuelle Job-E-Mails für Stellen als administration in gommiswald sg erhalten

Wenn Sie sich bei Ihrem Konto anmelden, stimmen Sie den Nutzungsbedingungen, den Richtlinien zur Verwendung von Cookies sowie der Datenschutzerklärung von SimplyHired zu.

Weitere Job-Standorte erkunden

administration jobs near gommiswald sg

Jobs als Empfangsmitarbeiter in Baar, Zg

Jobs als Empfangsmitarbeiter in Regensdorf, Zh

Jobs als Empfangsmitarbeiter, Sekretariat, Telefonistin, Tierarztpraxis in Bern, Be

Jobs als Empfangsmitarbeiter in Effretikon, Zh

Jobs als Empfangsmitarbeiter in Zürich, Zh

Jobs als Sap Lead in Zürich, Zh

Jobs als Sap Consultant in Kreuzlingen, Tg

Jobs als Sap Erp in Genf, Ge

Jobs als Personalmanager M W D in Langenthal, Be

Jobs als It Manager in Kanton Waadt

Jobs als It Manager in Montpreveyres, Vd

Jobs als Marketplace Manager in Zürich, Zh

Jobs als It Manager in Lugano, Ti

Jobs als It Manager in Kanton Wallis

Jobs als Financial Analyst in Basel, Bs

Jobs als Financial Analyst in Chiasso, Ti

Jobs als Pricing Analyst in Zürich, Zh

Jobs als Product Analyst in Zürich, Zh

Jobs als Data Analyst in Geneva, Ge

Jobs als Financial Analyst in Zürich, Zh

Director Customer Support

Sonova -
Stäfa, ZH

Jetzt bewerben

Details zur Stelle

Qualifikationen

Management-Erfahrung
Mehrsprachig
Kundendienst
Analysefähigkeit
Bachelor
Erfahrung in der IT
Kundensupport
Führungserfahrung

Vollständige Stellenbeschreibung

Who we are

At Sonova, we envision a world where everyone can enjoy the delight of hearing. This vision inspires us and fuels our commitment to developing innovative solutions that improve hearing health and human connection - from personal audio devices and wireless communication systems to hearing aids and cochlear implants. We're dedicated to providing outstanding customer experiences through our global audiological care services, ensuring that everyone has the opportunity to engage fully with the world around them.

Guided by a culture of continuous improvement that fosters resilience and self-motivation, our team is united by a shared commitment to excellence and a deep sense of pride in our work, each of us playing a vital role in creating meaningful change,

Here you’ll find a diverse range of opportunities that span both consumer and medical solutions and the freedom to shape your career while making an impact on the lives of others. Join us in our mission to create a more connected world, where every voice is heard and every story matters.

Staefa, Switzerland

Director Customer Support

About Sonova

Sonova is a global leader in innovative hearing care solutions: from personal audio devices and wireless communication systems to audiological care services, hearing aids and cochlear implants. Sonova operates through 3 businesses

Hearing Instruments (Wholesale + Retail), Consumer Hearing and Cochlear Implants – and the core brands Phonak, Unitron, AudioNova, Sennheiser (under license) and Advanced Bionics as well as recognized regional brands. The Group’s globally diversified sales and distribution channels serve an ever-growing consumer base in more than 100 countries. In financial year 2024/205, Sonova Group achieved consolidated sales of over CHF 3.8 billion with adjusted EBITA of CHF 807.8 million.

About the role

The Director Customer Support is globally responsible for designing, standardizing, and continuously improving the customer service framework. Acting as Global Process Owner, this role defines the support models, structures, and governance that enable regions and countries to deliver accessible, predictable, and customer-friendly service. By balancing global consistency with local flexibility, the Director ensures customer service is scalable, efficient, and positioned as a differentiator for Sonova. This role champions service excellence and empowers customer-facing teams worldwide to deliver seamless experiences that increase satisfaction, loyalty, and efficiency.

Key responsibilities:

Global Process Ownership & Governance

Define and govern global customer service processes, including escalation models, response standards, and knowledge management frameworks.
Build global SOPs, playbooks, and standard work to ensure consistent service across all markets.
Act as Global Process Owner, accountable for end-to-end customer service delivery and performance across regions.

Support Model Design & Optimization

Design and optimize support structures (e.g., tiered models, remote vs. field service, multilingual capabilities) to balance scale, cost, and customer satisfaction.
Partner with local and regional leaders to adapt models for market-specific needs while protecting global standards.
Ensure support models are scalable and flexible to address future growth and changing customer expectations.

Service Excellence & Culture

Drive a customer-centric service culture, embedding excellence into daily operations through training, coaching, and performance management.
Provide global playbooks, best practices, and frameworks that enable customer-facing roles to deliver consistently high-quality service.
Act as role model and champion for customer-first mindset across service teams worldwide.

Performance & KPI Framework

Establish, track, and govern global KPIs for customer service (e.g., First-Time Resolution, Time to Respond, Service Satisfaction, Complaint Resolution).
Provide transparent reporting and dashboards that support global oversight and local accountability.
Partner with local leaders to analyze results, identify performance gaps, and implement improvement actions.

Scalability & Infrastructure

Build scalable capabilities for customer service delivery, ensuring systems, tools, and processes are aligned across markets.
Partner with IT and Digital to deploy knowledge management platforms, automation, and AI-powered solutions that reduce manual work and improve responsiveness.
Continuously enhance efficiency and cost-effectiveness while safeguarding service quality.

About you

University degree in business administration, project management, marketing, communications or related field.
8–10 years in customer service leadership with global or multi-market scope.
Exceptional customer-orientation and a strong background in support model design and optimization, balancing global consistency with local flexibility.
Demonstrable experience in leading and designing customer support / service strategies and integrating new solutions (digital, AI) to automate and enhance service.
Strategically thinker with strong analytical/problem-solving skills.
Entrepreneurial mindset, including a high tolerance for ambiguity and penchant for experimentation.
Pronounced hands-on mentality and bias towards action.
Strong continuous improvement mindset and capability to develop and improve processes whilst juggling competing project timelines.
Ability to effect change, leading people, process, and technology in a dynamic and complex operating environment.
A proactive collaborator who enjoys working across functions and leading others indirectly within a matrixial organization.
Strong stakeholder management with a proven ability to influence leadership up to CxO level.

Sonova is an equal opportunity employer.

We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.

163112

Jetzt bewerben

Erweiterte Suche

administration Jobs in gommiswald sg

Director Customer Support

Financial Senior Associate

Lehrstelle Kauffrau:mann EFZ Dienstleistung und Administration

Leitung OP- und Bettendisposition 80-100% (m/w/d)

CEO Office Assistant (M/W/D)

Finance Performance & Strategy Project Manager

Junior Consultant

Head Group Accounting 80-100% (M/F/D)

SAP Competence Center Lead

ProjektkoordinatorIn im Innendienst

Leitung Betreuung

IT – Talent mit Schwerpunkt Abacus (m/w/d) 80 – 100%

Network Engineer (m/w/d)

Praktikant*in Eventmanagement Jucker Farm AG - Juckerhof - Seegräben 6 Monate befristet Mai 2026

Intern

HR-Fachperson (a) 50 - 60 %

IT-Systemingenieur/in / Applikationsverantwortliche/r ASP.NET Core (MVC) (80–100%)

Praktikum Verwaltung / Empfang (60%)

Lehrstelle als Kauffrau/Kaufmann (m/w/d)

LEHRSTELLE KAUFMANN/KAUFFRAU IN PFÄFFIKON (ZH) 2027

Ich möchte aktuelle Job-E-Mails für Stellen als administration in gommiswald sg erhalten

Related Searches

Weitere Job-Standorte erkunden

Tools für Jobsuchende

Arbeitgebertools

Durchsuchen

Bleiben Sie in Kontakt