20 beste Stellen als head service management in zürich, zh – aktuell auf Personalsuche

Regional Head IT Business Engagement - Europe
Gate Gourmet —Zürich, ZH
- 100%
- Englisch
- Master
- Bachelor
Business Manager - Swiss Legal Entity & Local Operations (VP)
JPMorganChase —Zürich, ZH
- 100%
- Microsoft Powerpoint
- Microsoft Excel
- Management-Erfahrung
Head of Product (Full-time)
ictjobs.ch —Zürich, ZH
- 100%
- Homeoffice
- Englisch
- Erfahrung mit Netzwerken
- Bezahlte Ferien
6 Tage
Head of Business Proposition 80-100%
Zurich Insurance —Zürich, ZH
- Homeoffice
- Spanisch
- Englisch
- Erfahrung in der IT
13 Tage
Executive Assistant
Vontobel Holding AG —Zürich, ZH
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Head of Engineering
LimeFlight —Zürich, ZH
- 100%
- Homeoffice
- Management-Erfahrung
- Englisch
- Bachelor
Head of Global Data Dissemination
Takeda Pharmaceutical —Zürich, ZH
- CHF 347’200 - CHF 477’400 pro Jahr
- 100%
- Management-Erfahrung
- Doktorat
- Englisch
Legal Counsel Securities Finance and Collateral (Hybrid; m/f/x/d; 80-100%), Zurich (Zurich, CH)
Swiss Re —Zürich, ZH
- Hybrides Arbeiten
- Management-Erfahrung
- Englisch
- Verhandlungsgeschick
6 Std.
Head of Customer Care (m/f/x)
Liberta Partners —Zürich, ZH
- 100%
- Homeoffice
- Management-Erfahrung
- Kundendienst
- Englisch
Direkt bewerben
3 Tage
Head of Business Resilience
Holcim —Zug, ZG
- Teilzeit
- Militär
- Englisch
- Bachelor
- Eltern-/Erziehungsurlaub
- Empfehlungsprogramm
Consultant Facility Management
pom+Consulting —Zürich, ZH
- 100%
- Homeoffice
- Master
- Bachelor
- Homeoffice-Möglichkeit
Store Manager, Zurich
Prada —Zürich, ZH
- Management-Erfahrung
- Kundendienst
- Englisch
Senior Specialist - Distribution Center Network Design & Planning
On AG —Zürich, ZH
- Management-Erfahrung
- Englisch
- Erfahrung mit Netzwerken
Head of Strategic Finance Projects
Avaloq —Zürich, ZH
- 100%
- Hybrides Arbeiten
- Datenanalyse
Direkt bewerben
Bid Manager (Zurich, Vienna or Remote)
Procivis AG —Zürich, ZH
- 100%
- Hybrides Arbeiten
- Management-Erfahrung
- Englisch
- Master
Direkt bewerben
2 Tage
Head of Credit Structuring - CH Domestic Market
BNP Paribas —Zürich, ZH
- 100%
- Homeoffice
- Englisch
- Projektmanagement
- Verhandlungsgeschick
Professorship in Strategic Management (Open Rank)
Universität Zürich —Zürich, ZH
- 100%
- Doktorat
- Forschungserfahrung
- Weiterbildungen
Sales Customer Support Specialist (m/f/d), (80-100%)
Accelleron —Baden, AG
- Homeoffice
- Microsoft Excel
- Englisch
- Projektmanagement
Head of Reporting for Sales & Delivery
Avaloq —Zürich, ZH
- 100%
- Hybrides Arbeiten
- Projektmanagement
Direkt bewerben
(Senior-) Manager M&A (m/w/d) 80-100%
Implenia Schweiz AG —Opfikon, ZH
- Homeoffice-Möglichkeit
- Pensionskasse

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Regional Head IT Business Engagement - Europe

Gate Gourmet -
Zürich, ZH

Jetzt bewerben

Details zur Stelle

100% | Pensum: 90-100%

Qualifikationen

Englisch
Master
Bachelor
Erfahrung in der IT
Führungserfahrung

Vollständige Stellenbeschreibung

We’re looking for motivated, engaged people to help make everyone’s journeys better.

Position Location: This is a global role, and applications are welcome from all gategroup locations within Europe. The final work location will be determined based on the location of the successful candidate.

Application Requirements: Please submit your application with a CV in English, as English is the working language for this role.

Internal Applicants: In line with internal guidelines, internal candidates are requested to inform their current line manager prior to applying.

Job Summary

The Regional Head IT Business Engagement position plays a critical role in advancing the company's IT business strategy. Acting as the primary liaison between IT and the business in the assigned region(s), this role promotes IT services and capabilities while ensuring the delivery of IT solutions that meet business needs. Additionally, the Regional Head IT Business Engagement position serves as a bridge between different regions, functions, and executive levels to drive business technology strategy development, solution identification, service management, risk management, and relationship management.

Main Duties & Responsibilities

Responsible for managing the Regional IT team to: 1) Ensure the deployment of agreed IT roadmaps, oversee the implementation of IT solutions, and drive successful rollouts across the organization and to customers; 2) Ensure the efficient delivery of all regional IT services, including IT support, infrastructure management, and regional application maintenance, while aligning IT initiatives with corporate objectives across the region.
Act as key escalation point between IT and business across all functional IT areas and ensure all third-party vendors are identified and managed. Ensure solution compatibility with company standards.
Collaborates with business leadership and stakeholders to identify opportunities, prioritize projects, and oversee regional investment intake processes, as well as in the budget planning.
Creates a shared vision for solutions, facilitate decision-making, and identify new opportunities. Understand and communicates IT service levels and priorities to the business.
Develops and implements a process for consolidating business roadmaps, prioritizing demands, and presenting for investment approval. Reinforce solution concepts and support new investments for IT-related topics.
Ensures thorough analysis of business requirements to recommend solutions meeting business needs. Collaborates with architecture, design, and operations teams to ensure solution compatibility with company standards.
Identify, screen, and evaluate new solution opportunities to address internal and external customer needs.
Negotiate and agree on service levels with IT CoE and Operations, monitor performance, and act as an escalation point for critical service problems.
Balance service costs with business demands when handling new requirements.

Qualifications

Education

Bachelor’s degree in Information Technology, Computer Science, Engineering, or Business Administration, or equivalent experience
Preferred: Master’s degree in IT Management, Business Administration, or Digital Transformation

Work Experience

10+ years of experience in IT and business-facing technology roles
10+ years of leadership experience, including managing regional or multi-country IT teams
Proven experience defining and executing regional IT strategies and roadmaps aligned with global IT direction
Strong background in regional IT service delivery and operations, including infrastructure, applications, and support
Demonstrated ability to operate in complex, multinational environments and partner with senior business leadership
Experience managing IT budgets, vendor relationships, and service performance

Technical Skills

Broad understanding of enterprise IT services, including applications, infrastructure, workplace, and operations
Solid knowledge of IT service management (ITIL) and service delivery models
Understanding of technology roadmapping, portfolio management, and demand prioritization
Familiarity with digital transformation topics (including automation and AI) as enablers within business solutions
Certifications in ITIL, COBIT, or similar IT governance / service frameworks (preferred)

Languages

Excellent English skills; additional major languages are an advantage

Required Core Competencies

Strategic & Business-Oriented Thinking : Translates business strategy into clear regional IT roadmaps and priorities aligned with global IT direction.

IT Leadership & Accountability : Takes full ownership for regional IT performance, service quality, cost efficiency, and risk management.

People Leadership & Talent Development : Leads and develops regional IT and Business Engagement teams, fostering accountability, engagement, and performance.

Stakeholder & Relationship Management : Builds trusted partnerships with regional business leaders and acts as the primary escalation point between IT and the business.

Execution & Operational Discipline : Balances innovation, standardization, and operational excellence to deliver reliable IT services under changing business demands.

If you want to be part of a team that helps make travel and culinary memories, join us!

Jetzt bewerben

Erweiterte Suche

head service management Jobs in zürich, zh

Regional Head IT Business Engagement - Europe

Business Manager - Swiss Legal Entity & Local Operations (VP)

Head of Product (Full-time)

Head of Business Proposition 80-100%

Executive Assistant

Head of Engineering

Head of Global Data Dissemination

Legal Counsel Securities Finance and Collateral (Hybrid; m/f/x/d; 80-100%), Zurich (Zurich, CH)

Head of Customer Care (m/f/x)

Head of Business Resilience

Consultant Facility Management

Store Manager, Zurich

Senior Specialist - Distribution Center Network Design & Planning

Head of Strategic Finance Projects

Bid Manager (Zurich, Vienna or Remote)

Head of Credit Structuring - CH Domestic Market

Professorship in Strategic Management (Open Rank)

Sales Customer Support Specialist (m/f/d), (80-100%)

Head of Reporting for Sales & Delivery

(Senior-) Manager M&A (m/w/d) 80-100%

Ich möchte aktuelle Job-E-Mails für Stellen als head service management in zürich, zh erhalten

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