20 beste Stellen als customer service in bern, be – aktuell auf Personalsuche

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Director EU Shipping & Logistics

eBay Inc. -
Bern, BE

Jetzt bewerben

Details zur Stelle

100% | Pensum: 90-100%

Leistungen

Unterkunft

Qualifikationen

Management-Erfahrung
Logistik
Master
Bachelor
Kommunikationsfähigkeit

Vollständige Stellenbeschreibung

JOB DESCRIPTION

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

About the Role and Team

The Shipping Team at eBay builds and runs end-to-end shipping strategy and platforms across buyer and seller experiences—spanning cross‑border trade, delivery estimates, tracking, labels, routing, and rate management to power reliable, transparent delivery at scale. The team advances global shipping programs and capabilities that improve marketplace efficiency and customer trust across multiple regions. They partner closely with core experiences (Search, View Item, Cart, Checkout) to make delivery expectations clearer—exemplified by the rollout of Shipping Signals, which communicates speed and “Get it by” dates for buyers.

The group operates globally with engineering and product teams in Seattle, London, and Toronto, supporting trusted buyer outcomes and streamlined seller logistics.

Candidates joining this team will work on high-impact, customer-facing experiences and logistics platforms that reduce friction, improve delivery accuracy, and enable sellers to grow.

What You Will Accomplish

Lead the development and execution of the EU shipping and logistics strategy aligned with global priorities by partnering with global shipping and shipping product teams.
Oversee regional operations and cross-border shipping programs to improve efficiency, compliance, and customer experience.
Drive adoption and usage of our shipping product portfolio including domestic labels, export services and fulfillment
Partner with Shipping business owners, product, technology, and analytics teams to integrate innovation and improve operational visibility.
Build and manage strategic relationships with global and European logistics partners to ensure competitive service and cost structures.
Drive supply chain optimisation initiatives that reduce delivery times, improve quality, and support sustainability goals.
Ensure compliance with EU trade, customs, and transport regulations while managing operational risks.
Encourage, develop, and lead a high-performing, cross-country logistics team fostering collaboration and accountability.

What You Will Bring

Bachelor’s degree or equivalent experience in related field; Master’s preferred.
10+ years of senior leadership experience in logistics, supply chain, or e-commerce operations.
Proven success managing multi-market logistics across Europe with full P&L accountability.
Strong understanding of EU regulations, trade, and customs processes.
Data-driven decision-maker with excellent analytical, strategic, and problem-solving skills
Outstanding communication and collaborator management skills, including experience engaging executive and external partners.

#LI-SI1

#LI-Hybrid

Additional Details

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at [email protected]. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities.

We use cookies to enhance your experience and may use AI tools for administrative tasks in the hiring process. To learn how we handle your personal data and use AI responsibly, please visit our Talent Privacy Notice, Privacy Center, and AI Hiring Guidelines.

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Erweiterte Suche

customer service Jobs in bern, be

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Ich möchte aktuelle Job-E-Mails für Stellen als customer service in bern, be erhalten

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