20 beste Stellen als head customer service in zürich, zh – aktuell auf Personalsuche

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Global Head Release Management Fire Safety 80-100%

Siemens -
Zug, ZG

Jetzt bewerben

Details zur Stelle

Festanstellung | Pensum: 90-100%

Qualifikationen

Management-Erfahrung
Sprinkleranlagen
Englisch
Master
Projektmanagement
Risikomanagement
Führungserfahrung
Kommunikationsfähigkeit
Deutsch

Vollständige Stellenbeschreibung

Together with our customers, we combine the real and digital worlds

With technology, software and services for smart buildings, we transform the everyday for everyone. By combining the real and digital worlds, we empower our customers to reach their decarbonization goals, lower their operating costs and create world-class occupant experiences for their people. It’s not just about improving buildings – it’s about creating efficient, safe, adaptable and sustainable environments, which improve the way the world lives and works.

Our comprehensive Fire Safety portfolio spans detection, alarming, evacuation, extinguishing, danger management, and building management solutions - protecting people, assets, and businesses worldwide.

As Global Head of Release Management in the Fire Safety Portfolio Unit, you will play a pivotal leadership role in ensuring that our product and solution portfolio is released predictably, reliably, and with the highest quality across regions and product lines. Operating at portfolio level, you will coordinate release planning and readiness, manage cross‑product‑line dependencies, and ensure transparency and governance across global deliveries within Smart Infrastructure Buildings. As part of the Fire Safety Portfolio leadership team, you will work closely with the Head of Global Portfolio Strategy, Head of Global Architecture, and Head of Portfolio Execution Management / Product Development.

Would you like to actively shape the future of fire safety and make a measurable impact? Then you’ve come to the right place.

Location: this role will be based in Zug/Switzerland. Please note that qualified candidates need to be legally eligible for work authorization in Switzerland.

Your new responsibilities:

Own portfolio-level release planning, readiness, and cross-region, cross-product-line delivery governance
Ensure release readiness across product lines with respect to quality, cybersecurity, sustainability, regulatory, and documentation requirements
Synchronize release scope, content, and timelines across product lines and regions
Govern lean‑agile release processes at portfolio level based on the Siemens agile framework to ensure strong development productivity
Identify, manage, and mitigate cross-product-line dependencies, risks, and impediments impacting delivery commitments
Drive alignment between Product Lines, Product Development, Quality, and Architecture to enable predictable releases
Provide transparent reporting on release status, risks, readiness, and key performance indicators to portfolio and business stakeholders
Coordinate portfolio-level go-live activities and ensure consistent execution of the overall release plan
Facilitate Release Readiness Reviews, Milestone Reviews, and Business Go/No-Go decisions
Lead and coordinate the global Release Management community to ensure consistent practices and synchronized execution across projects and regions

Your skills and experience:

Master’s degree in engineering, computer science, or a related field
10+ years of experience in release management, portfolio delivery, or large‑scale product lifecycle coordination within a global technology environment
Experience in fire safety, building technologies, or related systems is a strong plus
Consistent track record in environments with high regulatory, compliance, and quality requirements
Solid understanding of product lifecycle processes, lean‑agile delivery models, and release governance; good grasp of DevOps and software delivery excellence
Certifications in Agile (e.g. SAFe, Scrum, Kanban) or Project Management are an advantage
Validated leadership experience managing global teams and aligning cross‑functional stakeholders
Strong ability to manage cross‑regional and cross‑product dependencies at portfolio level
Proficiency with collaboration and lifecycle tools (e.g. Confluence, IBM JAZZ, Microsoft 365); interest in AI technologies is welcome
Analytical mindset with experience in KPI‑based performance monitoring and risk management
Full proficiency in English communication skills. German is a plus

Employee benefits

2–3 days per week of mobile working is standard
Access to employee share programs
Further information about employee benefits can be found here

News and stories
See for yourself how innovative technology can change the present. If you want to find out more about what projects can be implemented using Siemens technology, here are some current examples

Frequently asked questions and contact information
Here you will find a collection of frequently asked questions and a way to contact us directly

I look forward to receiving your application

Carmen
Talent Acquisition Partner

Your way to Siemens - How we hire

Information for recruitment agencies: Siemens does not accept applications from recruitment agencies for this position. Thank you for your understanding.

Jetzt bewerben

Erweiterte Suche

head customer service Jobs in zürich, zh

Global Head Release Management Fire Safety 80-100%

Director - Structured Derivatives & Capital Markets 80-100%

Strategic Account Executive - DACH

AfterSales Area Manager Switzerland (DE)

Head of Platform & Technology (100%)

Senior Manager, Client Lead

Head Of Data Protection & Cybersecurity Risk

Enterprise Solutions Engineer (Presales)

Enterprise Account Executive

Leader Task Force (m/f/d)

Head of Data Protection & Cybersecurity Risk

Senior Software Engineer, Core Experiences - Zurich, Switzerland

Senior Property Treaty Underwriter (m/f/d)

Head of Crypto ATM Operations

Product Owner

Application Manager

Denza Technical Support Engineer Switzerland

ABAP Developer, Wroclaw, Poland (m/f/d)

R&D Engineer (m/f/d), (80-100%)

Technical Solutions Consultant (pre-sales)

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