20 beste Stellen als digital education in zürich zh – aktuell auf Personalsuche

Customer Success Technical Advisor
Trend Micro —Wallisellen, ZH
- 100%
- Informatik
- Englisch
- Windows
Technical Product Manager QVAC - 100% remote
Tether Operations Limited —Zürich, ZH
- Homeoffice
- Englisch
- C++
- Bachelor
Manager / Senior Manager –Technology Strategy & Transformation Consulting
PwC —Zürich, ZH
- 100%
- Informatik
- Führungserfahrung
Industry Advisor – Insurance
Salesforce —Zürich, ZH
- 100%
- Salesforce
- Englisch
VP, Strategy and Corporate Development
Nobel Biocare —Kloten, ZH
- Management-Erfahrung
- Master
- Analysefähigkeit
Investment Associate - RISE Fund (100% Remote)
Tether Operations Limited —Zürich, ZH
- 100%
- Homeoffice
- Microsoft Powerpoint
- Microsoft Excel
- Management-Erfahrung
Regional Head IT Business Engagement - Europe
Gate Gourmet —Zürich, ZH
- 100%
- Englisch
- Master
- Bachelor
Operating Model Architect (Hybrid; m/f/x/d; 80-100%), Zurich (Zurich, CH)
Swiss Re —Zürich, ZH
- Hybrides Arbeiten
- Microsoft Excel
- Management-Erfahrung
- Kommunikationsfähigkeit
1 Tag
Developer Advocate P2P (100% remote Worldwide)
Tether Operations Limited —Zürich, ZH
- 100%
- Homeoffice
- Englisch
- Bachelor
- JavaScript
SAP Technical Intern
Sika —Zürich, ZH
- 100%
- Microsoft Excel
- Java
- SQL
Identity & Access Management (IAM) Intern
Sika —Zürich, ZH
- 100%
- Englisch
- SQL
- Scripting
1 Tag
Legal Counsel, International
BridgeBio Pharma —Zug, ZG
- Englisch
- Bezahlte Feiertage
- Bezahlte Ferien
Backend Engineer - Wallets (100% Remote)
Tether Operations Limited —Zürich, ZH
- 100%
- Homeoffice
- Englisch
- Datenbanken
- Bachelor
Staff Incubation Engineer
Snyk —Zürich, ZH
- 100%
- Python
- Eltern-/Erziehungsurlaub
Doctoral student in induced and natural seismicity forecasting
ETH Zürich —Zürich, ZH
- 100%
- Oracle
- Englisch
- Master
React Native Developer (Wallet team) - 100% remote
Tether Operations Limited —Zürich, ZH
- Homeoffice
- Englisch
- Java
- C++
Senior Associate in Digital Assurance, IT Audit and Process Analytics (Financial Services)
PwC —Zürich, ZH
- 100%
- Datenanalyse
- Englisch
- Erfahrung in der IT
One Doctoral Position embedded in an SNF-Project
Universität Zürich —Zürich, ZH
- Teilzeit
- Doktorat
- Englisch
- Forschungserfahrung
- Weiterbildungen
Oncology Commercial Director WESE (Western & Southern Europe Region)
AstraZeneca —Baar, ZG
- Überstunden
- Bachelor
- Ohne Hochschulabschluss
- Führungserfahrung
1 Tag
(SENIOR) Consultant
Satriun —Zürich, ZH
- Englisch
- Master
- Bachelor
9 Tage

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Customer Success Technical Advisor

Trend Micro -
Wallisellen, ZH

Jetzt bewerben

Details zur Stelle

100% | Pensum: 90-100%

Qualifikationen

Microsoft Windows Server
Informatik
Betriebssysteme
CCNA
Englisch
Google Cloud Platform
Windows
Technischer Support
AWS
Bachelor
Linux
Kommunikationsfähigkeit
Deutsch

Vollständige Stellenbeschreibung

TrendAI™, the global AI security leader and enterprise business unit of Trend Micro, empowers organizations with full AI visibility and consolidated security that inspires confidence, drives innovation, and eliminates risk.

At TrendAI™, we’re always seeking exceptional talent; people who want to collaborate with the best and push boundaries together. Here, your work goes beyond building a career. You will help protect what matters and play a vital role in shaping a safer, more trustworthy AI-powered future.

AI Fearlessly.

POSITION OVERVIEW

As a Customer Success Technical Advisor (CSTA) , you are the strategic technical linchpin for Trend Micro’s enterprise clients. Your mission is to move beyond reactive troubleshooting to become a Trusted Advisor , ensuring customers achieve measurable cybersecurity resilience. You will lead the technical journey for our most strategic accounts, transforming complex security requirements into scalable, operational successes within the TrendAI Vision One™ ecosystem.

PRIMARY RESPONSIBILITIES

1. Strategic Technical Advocacy

Outcome-Driven Management: Act as the primary technical voice post-deployment, shifting the focus from "ticket resolution" to "security outcome attainment."
Success Planning: Contribute technical milestones to the broader Customer Success Plan, ensuring a clear roadmap for platform adoption, version upgrades, and feature deployments.
Platform Mastery: Conduct regular architectural reviews and configuration audits to ensure customers are utilizing the full breadth of the TrendAI platform.

2. Proactive Operations & Enablement

Value Realization: Guide clients through a structured onboarding and deployment process, ensuring rapid time-to-value and high feature utilization.
Technical Workshops: Design and deliver bespoke workshops and "Best Practice" sessions to mature the customer's internal SOC and SIEM operations.
Advanced Threat Defense: Provide technical oversight during critical security events, offering proactive recommendations to harden the customer's posture against evolving threats.

3. Operational Excellence & Leadership

Root Cause Strategy: Perform deep-dive root cause analysis (RCA) on complex issues, providing long-term strategic recommendations to prevent systemic failures.
Cross-Functional Orchestration: Serve as the regional liaison between the customer and internal Product Engineering, R&D, and Sales Engineering to influence product roadmaps.
Account Health Integrity: Maintain a "Single Source of Truth" for account health, including detailed environment maps, troubleshooting playbooks, and operational reports.

SKILLS & QUALIFICATIONS

Fluent in both written and spoken German and English.
Experience: 10 or more years of experience in technical support, security architecture, systems engineering, or a relevant client-facing consulting field.
Domain Expertise: Strong knowledge of security frameworks (NIST, MITRE ATT&CK), SIEM/SOC operations, and endpoint/network defense technologies.
Technical Depth: Deep understanding of multiple operating systems (Windows Server, Linux, Solaris) and hybrid-cloud infrastructure (AWS, Azure, GCP).
Strategic Communication: Excellent written and verbal communication skills, including the ability to articulate complex technical risks in simple, business-centric terms for executive stakeholders.
Analytical Mindset: Highly process-oriented with a passion for digital organization, documentation, and technical reporting.
Education: Bachelor’s Degree in Engineering, Computer Science, or equivalent is preferred.
Certifications: Technical certifications are strongly preferred (e.g., TCAP, TSCE, CISSP, CCNA, CCNP, or Cloud Platform Certifications).

At Trend Micro, we embrace change, empower people, and encourage innovation in a connected world. Our diversity and multicultural workforce are key contributing factors to our success across the globe. We like to have fun while taking our culture seriously. We are an equal opportunity employer and are committed to this regardless of race, colour, religion, sex, nationality, age, citizenship, sexual orientation, marital status, gender identity or veteran status. We do not allow discrimination or harassment of any kind.

Jetzt bewerben

Erweiterte Suche

digital education Jobs in zürich zh

Customer Success Technical Advisor

Technical Product Manager QVAC - 100% remote

Manager / Senior Manager –Technology Strategy & Transformation Consulting

Industry Advisor – Insurance

VP, Strategy and Corporate Development

Investment Associate - RISE Fund (100% Remote)

Regional Head IT Business Engagement - Europe

Operating Model Architect (Hybrid; m/f/x/d; 80-100%), Zurich (Zurich, CH)

Developer Advocate P2P (100% remote Worldwide)

SAP Technical Intern

Identity & Access Management (IAM) Intern

Legal Counsel, International

Backend Engineer - Wallets (100% Remote)

Staff Incubation Engineer

Doctoral student in induced and natural seismicity forecasting

React Native Developer (Wallet team) - 100% remote

Senior Associate in Digital Assurance, IT Audit and Process Analytics (Financial Services)

One Doctoral Position embedded in an SNF-Project

Oncology Commercial Director WESE (Western & Southern Europe Region)

(SENIOR) Consultant

Ich möchte aktuelle Job-E-Mails für Stellen als digital education in zürich zh erhalten

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