20 beste Stellen als marketing communication english in zürich zh – aktuell auf Personalsuche

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Key Account Manager Green Coffee

Neumann Gruppe GmbH -
Zug, ZG

Jetzt bewerben

Details zur Stelle

100% | Pensum: 90-100%
vor 7 Tagen

Qualifikationen

Spanisch
Management-Erfahrung
Logistik
Englisch
Bachelor
Verträge
Portugiesisch
Account Management
Kommunikationsfähigkeit
Deutsch

Vollständige Stellenbeschreibung

We are Neumann Kaffee Gruppe. And we love coffee.

For us at Neumann Kaffee Gruppe (NKG), everything revolves around coffee. As a globally active green coffee service group, our more than 3,300 employees in 28 countries work with dedication for and with green coffee, which is always the focus of our services along the entire coffee supply chain. Our fields of work are just as diverse as our employees and we are proud to live this diversity.

We at Bernhard Rothfos Intercafé have always served our group as well as the coffee industry in Switzerland. We also avail our services to Spain, Portugal and further and share the procurement with other group members for those countries. Our objectives are to give excellent services to every customer by having a well trained, highly efficient and motivated trade, traffic and financing team.

We are certified as a Great Place to Work®, highlighting our strong culture of trust, collaboration, and respect. Discover here what our employees like best about our workplace.

For our group company, Bernard Rothfos Intercafé AG , we are looking for a Key Account Manager - Green Coffee (f/m/d).

The position will be based in Zug.

Bernard Rothfos Intercafé AG is a globally active company within the green coffee supply chain. With deep roots at origin and long-standing relationships with international customers, we connect producers and markets with a strong focus on quality, reliability, and partnership.

To further strengthen this connection, we are creating a new Key Account Manager role that will act as the central link between origin and our international large-scale customers, managing all relevant internal interfaces across trading, logistics, quality, and risk management.

Your role

As Key Account Manager, you act as the central coordination and integration point for selected international key accounts. You will build and maintain long-term relationships with strategic clients, act as the primary point of contact for key customers, ensuring high customer satisfaction, identifying growth opportunities, and driving revenue through consultative sales and account development.

You will ensure that customer requirements are translated into internal processes, and consistently delivered across the entire organization and supply chain. In doing so, you work in close alignment with the relevant expert functions, particularly trading, logistics, quality, food safety, sustainability, compliance, risk management, and finance to ensure that requirements are assessed appropriately, implemented effectively, and aligned with internal standards and regulatory expectations.

This role combines customer leadership, cross functional coordination, commercial acumen, internal stakeholder management, and a deep understanding of the coffee value chain from origin to destination.

Ensure that NKG operates as a coordinated network for global customers, delivering consistency, transparency, and reliability across origins.

Your responsibilities

Act as the primary interface between origin teams, international key customers, and internal functions

Manage and develop long-term relationships with strategically important global customers

Translate customer requirements into clear internal briefs and coordinate execution across:
- Trading and Sourcing; mainly connecting vertically integrated supply chains in origin (NKG exporters) and clients
- Logistics and Supply Chain / Business Execution
- Quality, Food Safety, Sustainability, and Compliance
- Risk Management and Finance

Identify business opportunities for the origin companies/profit centers

Monitor customer satisfaction and proactively resolve issues

Analyze market trends, competitor activities, and customer needs

Prepare and conduct customer meetings, presentations, and contract negotiations

Coordinate volumes, qualities, origins, timelines, and specifications from origin to customer

Ensure reliable delivery, transparency, and consistency throughout the entire order lifecycle

Proactively identify risks, bottlenecks, and dependencies and drive solutions with stakeholders

Support contract execution, pricing logic, and change management throughout the season

Prepare customer-related analyses, performance reviews, and decision documents for management

Continuously improve cross-functional collaboration and process efficiency

Your profile

5-7 years of experience in key account management, sales, trading, or supply chain roles within the coffee or agricultural commodities sector

Bachelor’s degree in Business Administration, Marketing, Sales, or related field

Strong understanding of the green coffee value chain, ideally including origin exposure

Proven ability to manage complex stakeholder environments across functions and geographies

High customer orientation with a structured, solution-driven working style

Strong communication and coordination skills, able to align diverse interests

Cooperative, sociable, convincing, driving & adaptable character

Analytical mindset and confidence in working with volumes, contracts, and operational data

Ability to build trust with executive-level stakeholders

Experience working in international or cross-functional teams

Fluent in English; additional languages (e.g. Spanish, Portuguese, German,) are an advantage

Willingness to travel internationally as required

Our staff appreciates

A dynamic, international working environment within a long-established coffee group
A newly created, visible role with significant impact on customer satisfaction and internal alignment

Close collaboration with origin teams and international customers

Flexible working arrangements

High level of responsibility and autonomy

Opportunities for professional growth within a global organization

Have we sparked your interest?
We are pleased to receive your application documents.

Please get in touch with your first point of contact:

Anke Klus

Jetzt bewerben

Erweiterte Suche

marketing communication english Jobs in zürich zh

Key Account Manager Green Coffee

Internship (6 months, 100%)

Paid Social Operations Manager

Product Marketing Manager (Zurich)

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Data Scientist - QuantumBlack, AI by McKinsey

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Area Sales Representative (Japan)

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