20 beste Stellen als compliance in kanton waadt – aktuell auf Personalsuche

Customer Service Advisor FR/DE/ENG (fixed-term contract)
Decathlon Switzerland —Onnens, VD
- CHF 4’700 - CHF 5’100 pro Monat
- 100%
- Englisch
Direkt bewerben
LATAM Desk Manager
Swissquote Bank —Gland, VD
- 100%
- Spanisch
- Vertrieb
- Englisch
Direkt bewerben
Project Manager - Environmental Remediation / Contaminated Sites
ERM Group —Lausanne, VD
- 100%
- Englisch
- Projektmanagement
- Budgetierung
Cleaning Validation Expert (m/f/d)
Merck KGaA —Aubonne, VD
- 100%
- Schreibfähigkeiten
- Englisch
- Master
- Aufstiegsmöglichkeiten
Properties & Buildings Director - Switzerland – Swiss Romand
WSP Switzerland —Lausanne, VD
- Teilzeit
- Hybrides Arbeiten
- Management-Erfahrung
- Englisch
- Master
5 Tage
Quality Manager 80 – 100 %
Elos Medtech —Yverdon-les-Bains, VD
- 100%
- Management-Erfahrung
- Englisch
- Microsoft Office
- Weiterbildungen
P2614 - Pharmaceutical Quality (pQM) Specialist
Debiopharm —Lausanne, VD
- 100%
- Englisch
- Analysefähigkeit
- Bachelor
Direkt bewerben
Senior Cotton trader - Asia
StoneX Group —Lausanne, VD
- 100%
- Englisch
- Bachelor
- Verträge
QA QMS Senior Specialist
Ferring Pharmaceuticals, Inc. —Saint-Prex, VD
- 100%
- Management-Erfahrung
- Englisch
- Master
- Eltern-/Erziehungsurlaub
1 Tag
Head of Library Services and Archives
emploi.epfl.ch —Lausanne, VD
- Management-Erfahrung
- Englisch
- Führungserfahrung
MGSE Engineer
Expleo —Lausanne, VD
- CAD
- Analysefähigkeit
- Produktion
19 Std.
Quality Control Manager
ADM —Rolle, VD
- 100%
- Laborerfahrung
- Englisch
- Bachelor
10 Tage
Fraud Analyst Officer
Swissquote —Gland, VD
- 100%
- Englisch
- Analysefähigkeit
- Organisationstalent
Direkt bewerben
Intern -Quality Data Analytics
Incyte Corporation —Morges, VD
- 100%
- Englisch
- Master
- Praktikum
Qualification & Validation Engineer
AliveDx —Eysins, VD
- 100%
- Englisch
- Master
- Analysefähigkeit
3 Tage
Packaging Material Science Specialist (recycled PET)
Nestlé —Lausanne, VD
- 100%
- Doktorat
- Englisch
- Forschungserfahrung
Structured Products Sales Support
Evooq —Lausanne, VD
- 100%
- Hybrides Arbeiten
Direkt bewerben
7 Std.
Integrated Management System Specialist
Sicpa —Prilly, VD
- Management-Erfahrung
- Englisch
- Projektmanagement
Financial Crime Controller
Swissquote Bank —Gland, VD
- 100%
- Microsoft Excel
- Datenanalyse
- Englisch
Direkt bewerben
Revenue Manager
British American Tobacco —Lausanne, VD
- Microsoft Powerpoint
- Microsoft Excel
- Management-Erfahrung
- Urlaub aus familiären Gründen
- Eltern-/Erziehungsurlaub

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Customer Service Advisor FR/DE/ENG (fixed-term contract)

Decathlon Switzerland -
Onnens, VD

Direkt bewerben

Details zur Stelle

100% | Befristet | Pensum: 90-100%
CHF 4’700 - CHF 5’100 pro Monat

Qualifikationen

Französisch
Englisch
Interviewen
Italienisch
Deutsch

Vollständige Stellenbeschreibung

Location: Onnens (Moving to the Bern area in November 2026)

Duration: 5 to 6 months

YOUR CHALLENGE AND THE CONTEXT

At Decathlon Switzerland, our Customer Relations Center (CRC) is entering a major transition phase. We are actively preparing for the relocation of our site to Niederwangen (Bern/Fribourg area) in November 2026.

Because of this upcoming move, we anticipate several shifts and internal movements within the team. To keep our boat steady and continue delivering a "best-in-class" experience during this transition, we need a proactive and trilingual Customer Service Advisor to step in and support our customers.

While this is a CDD, we value talent and long-term potential.

WHAT YOU WILL ACTUALLY DO

You won't just be answering the phone; you will own the customer experience from A to Z. Your daily missions:

1. Satisfy my customer with “the best in class” omnichannel customer experience

Provide seamless support across all channels (Chat, Phone, Social Media).
Act as the "Voice of the Customer" to improve digital tools and processes.
Key KPIs: Net Promoter Score (NPS) & CSAT > 85%.

2. Satisfy my customer by delivering a seamless end-to-end journey, from purchase to delivery

Transform inquiries into sales opportunities through proactive advice.
Manage complex B2B mandates and technical after-sales dossiers (Location, Buyback, Repair).
Handle high-level logistics and payment disputes.
Key KPIs: Growth in Gross Merchandise Value (GMV), ARPU, and First Contact Resolution (FCR).

3. Satisfy my customers by ensuring safety procedures

Guarantee 100% compliance with data protection and financial security procedures.
Rigorous management of product recalls and fraud prevention.
Monitor quality for external service providers.
Key KPIs: Zero security breaches and audit compliance.

WHO YOU ARE ?

Language pro: Fluent in French, German and English (Italian is a strong plus). This is essential for our B2B and Swiss-wide operations.
Experience: we highly value Retail experience and / or a strong "customer satisfaction” mindset.
Relocation ready: the office is currently based in Onnens but you must be mobile for our new warehouse/hub near Fribourg/Bern this October.
Decathlon mindset: You are vital, responsible, and authentic. You are a team player who thrives in a fast-paced environment.
Internal mobility rules: If applying internally, you must have at least 12 months of seniority in your current position and have the validation of your current Leader.

THE DEAL

To make sure our expectations perfectly align, here are the specifics of the role:

Contract and duration: This is a Temporary Replacement Contract (CDD) starting ASAP until end of this year
The future: there is no strict guarantee of an extension or a permanent contract (CDI) at the end of this period. However, we value great talent. If you shine and an opportunity arises, transitioning to a CDI is definitely a possibility.
Location: You will be based in Onnens, with the understanding that the site will relocate to Niederwangen in November 2026.

THE RECRUITMENT PROCESS

We need someone ready to jump in quickly. Here is how we will proceed:

Online Assessment and language tests MANDATORY (to validate your trilingual skills and personality fit).
Interviews: If your profile matches, you will go through 2 to 3 interview stages to meet the team and ensure we are a great fit for each other.

Ready to play? Apply today!

Direkt bewerben

Erweiterte Suche

compliance Jobs in kanton waadt

Customer Service Advisor FR/DE/ENG (fixed-term contract)

LATAM Desk Manager

Project Manager - Environmental Remediation / Contaminated Sites

Cleaning Validation Expert (m/f/d)

Properties & Buildings Director - Switzerland – Swiss Romand

Quality Manager 80 – 100 %

P2614 - Pharmaceutical Quality (pQM) Specialist

Senior Cotton trader - Asia

QA QMS Senior Specialist

Head of Library Services and Archives

MGSE Engineer

Quality Control Manager

Fraud Analyst Officer

Intern -Quality Data Analytics

Qualification & Validation Engineer

Packaging Material Science Specialist (recycled PET)

Structured Products Sales Support

Integrated Management System Specialist

Financial Crime Controller

Revenue Manager

Ich möchte aktuelle Job-E-Mails für Stellen als compliance in kanton waadt erhalten

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