20 beste Stellen als customer service in basel, bs – aktuell auf Personalsuche

1st & 2nd Level IT Support Specialist
Avacone —Basel, BS
- 100%
- Homeoffice
- Englisch
- Erfahrung in der IT
- Kommunikationsfähigkeit
Direkt bewerben
2 Std.
Computer and Information Systems Administrator (f/m/d)
Genedata —Basel, BS
- 100%
- Microsoft Outlook
- Management-Erfahrung
- Englisch
- Bezahlte Ferien
6 Tage
People Insights & Analytics Intern 80-100%
Lonza —Basel, BS
- Microsoft Powerpoint
- Microsoft Excel
- Englisch
Inside Sales Representative
Genedata —Basel, BS
- 100%
- CRM-Software
- Vertrieb
- Kundendienst
- Bezahlte Ferien
Team Leader IPI - Quality Operations
Thermo Fisher Scientific —Allschwil, BL
- Überstunden
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
13 Std.
Salesforce Administrator
Genedata —Basel, BS
- 100%
- Management-Erfahrung
- Salesforce
- Vor Ort
- Bezahlte Ferien
Desktop Support Staff-EUC L2
Inovirex IT Systems —Basel, BS
- 8-Stunden-Schicht
- Windows
- Vor Ort
Direkt bewerben
Sachbearbeiter Debitorenbuchhaltung 80-100% (m/w)
Regent Beleuchtungskörper —Basel, BS
- Englisch
5 Tage
Application Development Engineer
Lallemand —Reinach BL, BL
- 100%
- Doktorat
- Englisch
- Master
6 Tage
QA Deviation Management Specialist
Thermo Fisher Scientific —Allschwil, BL
- 100%
- Englisch
- Qualitätskontrolle
- Organisationstalent
12 Tage
Blue Yonder WMS Specialist (m/w/d)
Kuehne+Nagel —Möhlin, AG
- Englisch
- SQL
- Erfahrung in der IT
7 Tage
Internship - Cloud Engineering - 6 months
Jet Aviation —Basel, BS
- Englisch
- Analysefähigkeit
- Scripting
Lead, Shore Excursions Ops
Royal Caribbean Group —Basel, BS
- Schreibfähigkeiten
- Forschungserfahrung
- Master
Workshop Technician - Finishing & Integration
Jet Aviation —Basel, BS
- Englisch
- Microsoft Office
- Montage
7 Tage
Senior Consultant ServiceNow (all genders)
adesso Schweiz —Basel, BS
- Teilzeit
- Englisch
- SQL
- JavaScript
Associate Director, Global Technology Solutions Operations Lead - Europe & New Markets
BeiGene —Basel, BS
- CHF 159’400 - CHF 379’300 pro Jahr
- 100%
- Management-Erfahrung
- Datenanalyse
- Projektmanagement
Account Manager (m/w/d) Pharma and Personal Care
Ecolab Inc. —Reinach, BL
- 100%
- Homeoffice
- Englisch
- Produktion
- Kommunikationsfähigkeit
- Aufstiegsmöglichkeiten
Deputy Terminal Manager (m/w/d)
The Peninsular and Oriental Steam Navigation Company —Basel, BS
- 100%
Direkt bewerben
7 Tage
Sheet Metal Technician
Jet Aviation —Basel, BS
- Englisch
- Vor Ort
- Zeitmanagement
MarTech Business Operations Manager
Roche —Basel, BS
- 100%
- Management-Erfahrung
- Master
- Bachelor

Ich möchte aktuelle Job-E-Mails für Stellen als customer service in basel, bs erhalten

Wenn Sie sich bei Ihrem Konto anmelden, stimmen Sie den Nutzungsbedingungen, den Richtlinien zur Verwendung von Cookies sowie der Datenschutzerklärung von SimplyHired zu.

Weitere Job-Standorte erkunden

customer service jobs near basel, bs

Jobs als Cloud Engineer in Basel, BS

Jobs als Business Operations Manager in Basel, BS

Jobs als Senior Consultant in Basel, BS

Jobs als Financial Reporting Specialist in Zürich, Zh

Jobs als Field Application Specialist in Zürich, Zh

Jobs als Firmware Engineer in Zürich, Zh

Jobs als Cloud Engineer in Kanton St. Gallen

Jobs als Cloud Engineer in Geneva, Ge

Jobs als Research Engineer in Lausanne, Vd

Jobs als Automation Engineer in Zug, Zg

Jobs als Cloud Engineer in Lugano, Ti

Jobs als Systems Administrator in Zürich, Zh

Jobs als Systems Administrator in Genève, Ge

Jobs als Embedded Systems in Kanton Zürich

Jobs als It System Administrator in Geneva, Ge

Jobs als Systems Administrator in Geneva, Ge

Jobs als Account Manager in Bern, Be

Jobs als Account Manager in Home Office

Jobs als Assistant Manager in Luzern, Lu

Jobs als Account Manager in Kanton Aargau

1st & 2nd Level IT Support Specialist

Avacone
Basel, BS

Direkt bewerben

Details zur Stelle

100% | Pensum: 90-100%
vor 2 Stunden

Qualifikationen

Englisch
Erfahrung in der IT
Citrix
Kommunikationsfähigkeit
Deutsch

Vollständige Stellenbeschreibung

About the Role

We are looking for a service-oriented 1st & 2nd Level IT Support Specialist to join the IT Service Desk team. In this role, you will provide reliable technical support to internal users, resolve incidents and service requests, and contribute to the smooth operation of the workplace environment. You will act as a key point of contact for end users, ensuring a professional support experience while maintaining high service and security standards.

This position offers the opportunity to work with a broad range of workplace technologies, support business-critical applications, and contribute to continuous service improvement initiatives within a dynamic and collaborative IT environment.

Your Responsibilities

Handle, prioritise, and resolve IT incidents and service requests at 1st and 2nd level
Provide support for Microsoft 365 applications, Microsoft Teams, and standard workplace technologies
Configure, deploy, and support mobile devices
Perform Identity and Access Management tasks, including user account administration, MFA, and access permissions
Process, track, and document incidents and requests using ServiceNow
Create and maintain knowledge base articles and support documentation
Support and administer Active Directory and Azure Active Directory environments
Troubleshoot Citrix and Virtual Desktop Infrastructure (VDI) environments
Analyse recurring incidents and contribute to sustainable problem resolution
Escalate complex issues to specialised infrastructure, security, or application support teams when required
Deliver professional support via phone, remote support tools, and in-person interactions

Technologies & Tools

ServiceNow
Microsoft Teams
Microsoft 365
Multi-Factor Authentication (MFA)
Active Directory
Azure Active Directory
Citrix
Virtual Desktop Infrastructure (VDI)

General Responsibilities

Deliver professional and customer-focused support to all end users
Ensure all support activities are documented according to internal processes and compliance requirements
Adhere to IT service management procedures, security standards, and company policies
Support day-to-day operational activities within the IT Service Desk
Contribute to continuous improvement initiatives and service excellence

Requirements

Your ProfileQualifications & Experience

Completed IT education, apprenticeship, or equivalent practical experience
Experience in 1st and 2nd level IT support within a corporate environment
Good knowledge of Microsoft 365, Microsoft Teams, Active Directory, Azure Active Directory, MFA, Citrix, and VDI
Experience working with ticketing systems, ideally ServiceNow
Strong troubleshooting and problem-solving skills
Excellent communication skills with the ability to support users through various channels
Very good English skills; German is considered an advantage

Personal Attributes

Service-oriented and customer-focused mindset
Reliable, structured, and organised working style
Ability to remain calm, professional, and solution-oriented in a fast-paced environment
Strong team player with a proactive approach to support and collaboration

Direkt bewerben

Erweiterte Suche

customer service Jobs in basel, bs

1st & 2nd Level IT Support Specialist

Computer and Information Systems Administrator (f/m/d)

People Insights & Analytics Intern 80-100%

Inside Sales Representative

Team Leader IPI - Quality Operations

Salesforce Administrator

Desktop Support Staff-EUC L2

Sachbearbeiter Debitorenbuchhaltung 80-100% (m/w)

Application Development Engineer

QA Deviation Management Specialist

Blue Yonder WMS Specialist (m/w/d)

Internship - Cloud Engineering - 6 months

Lead, Shore Excursions Ops

Workshop Technician - Finishing & Integration

Senior Consultant ServiceNow (all genders)

Associate Director, Global Technology Solutions Operations Lead - Europe & New Markets

Account Manager (m/w/d) Pharma and Personal Care

Deputy Terminal Manager (m/w/d)

Sheet Metal Technician

MarTech Business Operations Manager

Ich möchte aktuelle Job-E-Mails für Stellen als customer service in basel, bs erhalten

Related Searches

Weitere Job-Standorte erkunden

Tools für Jobsuchende

Arbeitgebertools

Durchsuchen

Bleiben Sie in Kontakt