20 beste Stellen als developer real in zürich, zh – aktuell auf Personalsuche

Customer Experience Manager 80-100% (fixed-term, 9 months)
Sunrise GmbH —Zürich, ZH
- Projektmanagement
Group IT Business Consultant Trainee (m/f/d)
SWISS AUTOMOTIVE GROUP AG —Dietlikon, ZH
- 100%
- Englisch
- Master
- Analysefähigkeit
1 Tag
Lead Software Engineer
Synthara AG —Zürich, ZH
- C++
- Python
Platform Engineer (all genders)
Zühlke —Schlieren, ZH
- 100%
- Homeoffice
- Microsoft Excel
- Englisch
- Bachelor
- Homeoffice-Möglichkeit
10 Tage
Full Stack Engineer (Angular & Go)
Destinus —Zürich, ZH
- 100%
- Hybrides Arbeiten
- Datenbanken
- Bachelor
- Kommunikationsfähigkeit
Direkt bewerben
Principal Software Engineer
Microsoft —Zürich, ZH
- 100%
- Java
- C++
- Bachelor
- Urlaub aus familiären Gründen
14 Tage
Senior Specialist - Sports Science
On AG —Zürich, ZH
- Doktorat
- Englisch
- Erfahrung in der IT
7 Std.
Senior Frontend Engineer
ANYbotics —Zürich, ZH
- Teilzeit
- Informatik
- Englisch
- JavaScript
Senior Network Software Development Engineer Linux / C++ m/w/d
RUAG MRO Holding AG —Seebach, ZH
- 100%
- Englisch
- C++
- Softwareentwicklung
- Homeoffice-Möglichkeit
14 Tage
Software Engineer / IT Business analyst
Avaloq —Zürich, ZH
- 100%
- Hybrides Arbeiten
- Oracle
- Schreibfähigkeiten
- Englisch
- Ausbildung am Arbeitsplatz
Direkt bewerben
Senior Associate - Service Manager in Client Technology 100%
EY —Zürich, ZH
- 100%
- Management-Erfahrung
- Kundendienst
- Englisch
Global Technical Sales / Sales Channel Manager
Schmid & Partner Engineering —Zürich, ZH
- Teilzeit
- Englisch
- Kommunikationsfähigkeit
Software tester, Wrocław, Poland (m/f/d)
Proaxia Consulting —Spreitenbach, AG
- Wartung
- Englisch
- Analysefähigkeit
8 Tage
Start your Own Hiking Travel Brand - Zurich
Ventura TRAVEL —Zürich, ZH
- Homeoffice
- CRM-Software
- Spanisch
- Englisch
Direkt bewerben
Senior Digital Health Architect (HL7 FHIR)
Trifork —Zürich, ZH
- 100%
- Englisch
Regional Sales Manager
Cisco Systems —Wallisellen, ZH
- 100%
Senior Software Engineer in Test
ANYbotics —Zürich, ZH
- 100%
- Management-Erfahrung
- Python
Technical / Software Architect - Real Estate Data Solutions (f|m|d) | (80-100%) | Zurich
IAZI AG —Zürich, ZH
- Hybrides Arbeiten
- Englisch
- Master
- Datenbanken
Direkt bewerben
6 Tage
Senior SAP Solution Architect, WWPS Global ISV Partners
AWS EMEA SARL (Switzerland Branch) - G96 —Zürich, ZH
- 100%
- AWS
- Erfahrung mit Netzwerken
- Erfahrung in der IT
2 Tage
Senior Backend Engineer (Python) (Remote)
Scalera —Zürich, ZH
- 100%
- Homeoffice
- Datenbanken
- Erfahrung im Bauwesen
- Python
Direkt bewerben

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Customer Experience Manager 80-100% (fixed-term, 9 months)

Sunrise GmbH
Zürich, ZH

Jetzt bewerben

Details zur Stelle

Pensum: 80-100%

Qualifikationen

Projektmanagement

Vollständige Stellenbeschreibung

At Sunrise, we think bigger, go further and create new ideas. For us working culture means achieving great things together. It’s where respect and innovative ideas combine with real teamwork – every voice counts, every perspective makes us stronger. Our passion spurs us on to try new things and grow continuously. Sound like you? Then join our success story.

Join Our Team as a Customer Experience Manager! Are you passionate about enhancing customer satisfaction and driving excellence? In this pivotal role, you will elevate our customer experience by mapping the end-to-end journey, redesigning and implementing innovative processes, ensuring operational readiness, and spreading the customer’s voice within our organization. Apply now and be part of our Customer Journey Excellence team, as part of Flanker Brands organization!

YOUR CHALLENGE:

Define Requirements: Utilize Agile or Waterfall methodologies to map user journeys, identify journey gaps, define project requirements, and lead operational readiness. Translate complex information into clear, written requirements for both technical and non-technical audiences
Documentation and Analysis: Review, analyze, and create detailed documentation for business rules and work instructions for our agents. Collaborate with key stakeholders to refine agent training and customer’s communication. Create business cases and deep data analysis to identify customer’s needs and measure the post go live effect of our activities
Customer Service SPOC: Serve as the primary contact for Customer Service topics, offering guidance on requirement coverage, processes, and customer experience impacts. Facilitate, negotiate, and mediate between technical and business teams to ensure decisions, enhance customer satisfaction and operational efficiency
Customer Advocacy: Represent the customer's voice within Flanker Brands to continuously improve customer satisfaction
Cross-Functional Collaboration: Work closely with core team members, including Product Managers, Business PMs, IT PMs, trainers, developers, and testers
Go live Support: Lead User Acceptance Testing (UAT) and business validations to ensure solutions meet business needs and customer expectations

YOUR SKILLS:

At least 3 years of experience in Business Analysis or Process/Project Management, preferably within telecommunications
Experience working with Agile and/or Waterfall methodologies
Strong focus on customer experience and process improvement with a digital-first mindset
Analytical thinker with a proactive, solution-oriented approach and the ability to adapt to changing business needs
Ability to manage shifting priorities and adapt to evolving directions
Excellent communication, storytelling, interpersonal, teamwork, and organizational skills, with the ability to engage both technical and business audiences effectively

At Sunrise, you’ll be working in a dynamic and multinational environment where every voice is heard, perspectives are shared and values are lived. Diversity isn’t just a program for us, it’s part of our DNA. By celebrating our differences, we achieve great things together.

Sunrise has partnered with «Advance – Gender Equality in Business». We’ve also been awarded the Swiss LGBTI label and «Fair-ON-Pay Advanced» certification as recognition for offering all our employees equal pay for work of equal value.

Ready to rise to the challenge? Then join the team and actively shape our future!

#ChallengersWanted

Information for agencies: Application dossiers sent or uploaded by placement agencies or similar are not desired, will therefore not be considered and will be deleted.

#LI-ST1

Jetzt bewerben

Erweiterte Suche

developer real Jobs in zürich, zh

Customer Experience Manager 80-100% (fixed-term, 9 months)

Group IT Business Consultant Trainee (m/f/d)

Lead Software Engineer

Platform Engineer (all genders)

Full Stack Engineer (Angular & Go)

Principal Software Engineer

Senior Specialist - Sports Science

Senior Frontend Engineer

Senior Network Software Development Engineer Linux / C++ m/w/d

Software Engineer / IT Business analyst

Senior Associate - Service Manager in Client Technology 100%

Global Technical Sales / Sales Channel Manager

Software tester, Wrocław, Poland (m/f/d)

Start your Own Hiking Travel Brand - Zurich

Senior Digital Health Architect (HL7 FHIR)

Regional Sales Manager

Senior Software Engineer in Test

Technical / Software Architect - Real Estate Data Solutions (f|m|d) | (80-100%) | Zurich

Senior SAP Solution Architect, WWPS Global ISV Partners

Senior Backend Engineer (Python) (Remote)

Ich möchte aktuelle Job-E-Mails für Stellen als developer real in zürich, zh erhalten

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