20 beste Stellen als customer service in basel bs – aktuell auf Personalsuche

1st & 2nd Level IT Support Specialist
Avacone —Basel, BS
- 100%
- Homeoffice
- Englisch
- Erfahrung in der IT
- Kommunikationsfähigkeit
Direkt bewerben
11 Std.
Computer and Information Systems Administrator (f/m/d)
Genedata —Basel, BS
- 100%
- Microsoft Outlook
- Management-Erfahrung
- Englisch
- Bezahlte Ferien
6 Tage
Copywriter
Jet Aviation —Basel, BS
- Schreibfähigkeiten
- Englisch
- Microsoft Office
9 Tage
Sourcing Specialist
Thermo Fisher Scientific —Allschwil, BL
- 100%
- Microsoft Powerpoint
- Microsoft Excel
- Management-Erfahrung
2 Tage
People Insights & Analytics Intern 80-100%
Lonza —Basel, BS
- Microsoft Powerpoint
- Microsoft Excel
- Englisch
Field Service Engineer - Switzerland
Thermo Fisher Scientific —Reinach, BL
- 100%
- Kundendienst
- Englisch
- Windows
- Homeoffice-Möglichkeit
Inside Sales Representative
Genedata —Basel, BS
- 100%
- CRM-Software
- Vertrieb
- Kundendienst
- Bezahlte Ferien
Team Leader IPI - Quality Operations
Thermo Fisher Scientific —Allschwil, BL
- Überstunden
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
21 Std.
Salesforce Administrator
Genedata —Basel, BS
- 100%
- Management-Erfahrung
- Salesforce
- Vor Ort
- Bezahlte Ferien
Electrician
Jet Aviation —Basel, BS
- Englisch
- Vor Ort
IT Desktop Support Technician (m/w/d) - limited contract of 12 months
IMI Plc - Legacy Precision —Füllinsdorf, BL
- 100%
- Homeoffice
- Software-Fehlerbehebung
- Englisch
- Windows
1 Tag
Mentor
Nespresso —Basel, BS
- Teilzeit
- Englisch
- Erfahrung im Restaurant
- Pensionskasse
Account Manager Basel
DBi Services —Basel, BS
- 100%
- Homeoffice
- Oracle
- Management-Erfahrung
- Kundendienst
IT Support Engineer - L2
Avaso Technology Solutions —Basel, BS
- Wochenendarbeit
- Kundendienst
- Windows
- Microsoft Office
HR Services Specialist
Idorsia Pharmaceuticals Ltd. —Basel, BS
- 100%
- Kundendienst
- Arbeitsrecht
- Englisch
Key-Account Manager 60-80%
KNOWLEDGE RESOURCES GMBH —Basel, BS
- Teilzeit
- Englisch
- Erfolgsbeteiligung
Laboratory Technician
Sulzer —Allschwil, BL
- 100%
- Englisch
- Kommunikationsfähigkeit
- Kostenloser Parkplatz
Workshop Technician
Jet Aviation —Basel, BS
- Nachtschicht
- Englisch
- Microsoft Office
- PC-Kenntnisse
On-site Service Engineer (Chromatography) (f/m/d)
Thermo Fisher Scientific —Reinach, BL
- 100%
- Englisch
- Windows
- Microsoft Office
People Operations Lead (m/f/d)
Swiss IT Security Group AG —Basel, BS
- Englisch
- Verträge
- Kommunikationsfähigkeit
- Empfehlungsprogramm

Ich möchte aktuelle Job-E-Mails für Stellen als customer service in basel bs erhalten

Wenn Sie sich bei Ihrem Konto anmelden, stimmen Sie den Nutzungsbedingungen, den Richtlinien zur Verwendung von Cookies sowie der Datenschutzerklärung von SimplyHired zu.

Weitere Job-Standorte erkunden

customer service jobs near basel bs

Jobs als Laboratory Technician in Allschwil, BL

Jobs als Key Account Manager in Basel, BS

Jobs als Account Manager in Basel, BS

Jobs als Systems Administrator in Zürich, Zh

Jobs als Systems Administrator in Genève, Ge

Jobs als Embedded Systems in Kanton Zürich

Jobs als It System Administrator in Geneva, Ge

Jobs als Systems Administrator in Geneva, Ge

Jobs als Linux Administrator in Zürich, Zh

Jobs als System Administrator in Kanton Zürich

Jobs als System Administrator in Basel, Bs

Jobs als Leiter Human Resources in Canton Of Graubünden

Jobs als Human Resources in Flughafen Zürich, Zh

Jobs als Human Resources Specialist in Carouge, Ge

Jobs als Human Resources Specialist in Baden, Ag

Jobs als Reconciliation Specialist in Zürich, Zh

Jobs als Sourcing Specialist in Zürich, Zh

Jobs als Field Service Engineer in Zürich, Zh

Jobs als It Service Desk, It Servicedesk, Helpdesk, It Netzwerk in St. Gallen, Sg

Jobs als Gastronomie Service in St. Gallen, Sg

1st & 2nd Level IT Support Specialist

Avacone
Basel, BS

Direkt bewerben

Details zur Stelle

100% | Pensum: 90-100%
vor 11 Stunden

Qualifikationen

Englisch
Erfahrung in der IT
Citrix
Kommunikationsfähigkeit
Deutsch

Vollständige Stellenbeschreibung

About the Role

We are looking for a service-oriented 1st & 2nd Level IT Support Specialist to join the IT Service Desk team. In this role, you will provide reliable technical support to internal users, resolve incidents and service requests, and contribute to the smooth operation of the workplace environment. You will act as a key point of contact for end users, ensuring a professional support experience while maintaining high service and security standards.

This position offers the opportunity to work with a broad range of workplace technologies, support business-critical applications, and contribute to continuous service improvement initiatives within a dynamic and collaborative IT environment.

Your Responsibilities

Handle, prioritise, and resolve IT incidents and service requests at 1st and 2nd level
Provide support for Microsoft 365 applications, Microsoft Teams, and standard workplace technologies
Configure, deploy, and support mobile devices
Perform Identity and Access Management tasks, including user account administration, MFA, and access permissions
Process, track, and document incidents and requests using ServiceNow
Create and maintain knowledge base articles and support documentation
Support and administer Active Directory and Azure Active Directory environments
Troubleshoot Citrix and Virtual Desktop Infrastructure (VDI) environments
Analyse recurring incidents and contribute to sustainable problem resolution
Escalate complex issues to specialised infrastructure, security, or application support teams when required
Deliver professional support via phone, remote support tools, and in-person interactions

Technologies & Tools

ServiceNow
Microsoft Teams
Microsoft 365
Multi-Factor Authentication (MFA)
Active Directory
Azure Active Directory
Citrix
Virtual Desktop Infrastructure (VDI)

General Responsibilities

Deliver professional and customer-focused support to all end users
Ensure all support activities are documented according to internal processes and compliance requirements
Adhere to IT service management procedures, security standards, and company policies
Support day-to-day operational activities within the IT Service Desk
Contribute to continuous improvement initiatives and service excellence

Requirements

Your ProfileQualifications & Experience

Completed IT education, apprenticeship, or equivalent practical experience
Experience in 1st and 2nd level IT support within a corporate environment
Good knowledge of Microsoft 365, Microsoft Teams, Active Directory, Azure Active Directory, MFA, Citrix, and VDI
Experience working with ticketing systems, ideally ServiceNow
Strong troubleshooting and problem-solving skills
Excellent communication skills with the ability to support users through various channels
Very good English skills; German is considered an advantage

Personal Attributes

Service-oriented and customer-focused mindset
Reliable, structured, and organised working style
Ability to remain calm, professional, and solution-oriented in a fast-paced environment
Strong team player with a proactive approach to support and collaboration

Direkt bewerben

Erweiterte Suche

customer service Jobs in basel bs

1st & 2nd Level IT Support Specialist

Computer and Information Systems Administrator (f/m/d)

Copywriter

Sourcing Specialist

People Insights & Analytics Intern 80-100%

Field Service Engineer - Switzerland

Inside Sales Representative

Team Leader IPI - Quality Operations

Salesforce Administrator

Electrician

IT Desktop Support Technician (m/w/d) - limited contract of 12 months

Mentor

Account Manager Basel

IT Support Engineer - L2

HR Services Specialist

Key-Account Manager 60-80%

Laboratory Technician

Workshop Technician

On-site Service Engineer (Chromatography) (f/m/d)

People Operations Lead (m/f/d)

Ich möchte aktuelle Job-E-Mails für Stellen als customer service in basel bs erhalten

Related Searches

Weitere Job-Standorte erkunden

Tools für Jobsuchende

Arbeitgebertools

Durchsuchen

Bleiben Sie in Kontakt