20 beste Stellen als customer service in luzern lu – aktuell auf Personalsuche

Customer Care Specialist Switzerland
BYD Europe —Zug, ZG
- 100%
- Hybrides Arbeiten
- Bachelor
- Kommunikationsfähigkeit
Strategic Procurement Manager 100 % (m/w/d)
Komax Holding AG —Dierikon, LU
- 100%
- Englisch
5 Std.
Key Account Manager Green Coffee
Neumann Gruppe GmbH —Zug, ZG
- 100%
- Spanisch
- Management-Erfahrung
- Englisch
9 Tage
HSE Specialist (m/w/d) 80%
Sodexo (Suisse) SA —Luzern, LU
- Teilzeit
- Englisch
- Projektmanagement
- Kommunikationsfähigkeit
Direkt bewerben
Technical Support Engineer
Pilatus Aircraft Ltd —Stans, NW
- Wochenendarbeit
- Wartung
- Englisch
- Microsoft Office
Switzerland CRM & Customer Operations Manager (D/E/F) 100%
Amplifon —Baar, ZG
- 100%
- Management-Erfahrung
- Englisch
- Führungserfahrung
6 Tage
Onsite Deskside Support - Zug, Switzerland
Slipstream IT —Zug, ZG
- 100%
- Englisch
- Vor Ort
Direkt bewerben
Customer Analytics & Lead Manager
Aman Group Sarl —Baar, ZG
- 100%
- CRM-Software
- Gastgewerbe
- Management-Erfahrung
Spare Parts Specialist in Switzerland
BYD Europe —Zug, ZG
- Microsoft Excel
- Microsoft Outlook
- Englisch
- Pensionskasse
Leiter Sales & Service Center, 100%, (m/w/d)
⁠ STOBAG AG —Muri, AG
- 100%
- Management-Erfahrung
- Englisch
CRM- und Customer-Insights-Manager (m/w/d) 100%
Robatech AG —Muri, AG
- 100%
- Management-Erfahrung
- Bachelor
- Marketing
Customer Care Specialist (CH & EU), Zug (CH)
Cryptonow —Zug, ZG
- CHF 65’000 - CHF 80’000 pro Jahr
- 100%
- Englisch
- Kommunikationsfähigkeit
- Verhandlungsgeschick
Direkt bewerben
Performance Controller - Planning and Controlling 80-100%
Siemens —Zug, ZG
- Hybrides Arbeiten
- Englisch
- Master
- Datenbanken
Sales Representative
DiaSorin —Rotkreuz, ZG
- 100%
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Industry Developer - Commercial Real Estate 80-100%
Siemens —Zug, ZG
- Hybrides Arbeiten
- Bis zu 50% Reiseanteil
- Englisch
- Master
- Homeoffice-Möglichkeit
6 Tage
Fachspezialist:in Energieabrechnungen (alle)
pi-System GmbH —Oberkirch, LU
Business Change Analyst
Glencore —Zug, ZG
- 100%
- Microsoft Powerpoint
- Microsoft Excel
- Management-Erfahrung
- Kostenloser Parkplatz
- Eltern-/Erziehungsurlaub
Einkäufer:in 80 - 100 % (all genders) | Bossard Group
Bossard Group —Zug, ZG
- Englisch
- Microsoft Office
2 Tage
Accountant 80-100% (m/w/d)
Komax Holding AG —Dierikon, LU
- Microsoft Excel
- Englisch
- Microsoft Office
5 Std.
Country Sales Lead - Switzerland
Tesla —Zug, ZG
- 100%
- Management-Erfahrung
- Kommunikationsfähigkeit

Ich möchte aktuelle Job-E-Mails für Stellen als customer service in luzern lu erhalten

Wenn Sie sich bei Ihrem Konto anmelden, stimmen Sie den Nutzungsbedingungen, den Richtlinien zur Verwendung von Cookies sowie der Datenschutzerklärung von SimplyHired zu.

Weitere Job-Standorte erkunden

customer service jobs near luzern lu

Jobs als Technical Support Engineer in Stans, NW

Jobs als Sachbearbeiter Kundendienst in Zug, ZG

Jobs als Key Account Manager in Zug, ZG

Jobs als Einkäufer in Zug, ZG

Jobs als Technical Support Engineer in Bern, Be

Jobs als It Support in Sargans, Sg

Jobs als It System Engineer in Basel, Bs

Jobs als Technical Support Engineer in Lausanne, Vd

Jobs als Technical Support Engineer in Berne, Be

Jobs als It Support Mitarbeiter in Zürich, Zh

Jobs als Service, Kellner in Wil, Sg

Jobs als Extra Service in Genf, Ge

Jobs als Service Leiter in Kanton St. Gallen

Jobs als Service Leiter in Basel, Bl

Jobs als Leiter Hauswirtschaft in Zug, Zg

Jobs als Sales Representative in Genève, Ge

Jobs als It Sales in Lausanne, Vd

Jobs als Sales Assistant in Olten, So

Jobs als Sales Representative in Zürich, Zh

Jobs als Customer Service Manager in Genf, Ge

Customer Care Specialist Switzerland

BYD Europe -
Zug, ZG

Jetzt bewerben

Details zur Stelle

100%

Qualifikationen

Bachelor
Kommunikationsfähigkeit

Vollständige Stellenbeschreibung

Location: Switzerland | Full-Time
Department: After Sales

Reports to: Head of After sales in Switzerland

Key Responsibilities:

1. Customer & Dealer Support:

Act as the primary point of contact for customer complaint resolution within the company, continuously monitoring customer complaint ticket resolution.
Work closely with service partners to ensure a timely resolution of all customer complaint tickets. Ensure outstanding customer complaint resolution times and NPS.
If required, communicate with customers directly to provide updates and solutions regarding their inquiries, ensuring an effortless and personalized experience.
Document all customer interactions and updates accurately in the CRM system, ensuring data is clean and up-to-date.

2. Process Optimization & Communication:

Identify opportunities for process improvement in daily customer care operations, focusing on enhancing communication between customers, dealers, and internal teams.
Work closely with internal teams and external service providers to streamline workflows, optimize processes, and ensure effective issue resolution.
Support internal stakeholders by providing insights from customer and dealer interactions to refine processes, systems, and communication strategies.

3. Customer-Centric Approach:

Drive a customer-first mindset by delivering seamless support and fostering trust across all customer touchpoints.
Gather and analyze customer feedback to continually enhance service quality and customer satisfaction.
Anticipate customer needs by understanding market trends and the competitive landscape.

4. Representation & Advocacy:

Be the face of the company, representing its values and commitment to customer satisfaction in all interactions.
Serve as a key ambassador for the brand, fostering positive relationships with customers and dealers alike.

Additional Requirements:

Occasional business trips may be required.

Qualifications:

Bachelor degree or similar.
Proven experience in customer care, dealer support, or a similar role in the automotive industry is a plus.
Strong interpersonal and communication skills, with the ability to manage multiple stakeholders effectively.
Proficiency with CRM tools and a keen eye for detail in data documentation.
A customer-focused mindset with the ability to anticipate and meet customer needs.
Analytical and problem-solving skills to address complex customer or dealer issues.
Ability to work collaboratively across departments and handle a dynamic, fast-paced environment.

What We Offer

Competitive remuneration package.

A fast-paced dynamic environment in a successful international organization.

International exposure with the chance to adapt locally and make a difference.

Growth potential

Be part of the future

BYD (Build Your Dreams) is a global leader in electric vehicles, batteries, and sustainable energy solutions, driving innovation and shaping the future of mobility in over 70 countries worldwide.

Jetzt bewerben

Erweiterte Suche

customer service Jobs in luzern lu

Customer Care Specialist Switzerland

Strategic Procurement Manager 100 % (m/w/d)

Key Account Manager Green Coffee

HSE Specialist (m/w/d) 80%

Technical Support Engineer

Switzerland CRM & Customer Operations Manager (D/E/F) 100%

Onsite Deskside Support - Zug, Switzerland

Customer Analytics & Lead Manager

Spare Parts Specialist in Switzerland

Leiter Sales & Service Center, 100%, (m/w/d)

CRM- und Customer-Insights-Manager (m/w/d) 100%

Customer Care Specialist (CH & EU), Zug (CH)

Performance Controller - Planning and Controlling 80-100%

Sales Representative

Industry Developer - Commercial Real Estate 80-100%

Fachspezialist:in Energieabrechnungen (alle)

Business Change Analyst

Einkäufer:in 80 - 100 % (all genders) | Bossard Group

Accountant 80-100% (m/w/d)

Country Sales Lead - Switzerland

Ich möchte aktuelle Job-E-Mails für Stellen als customer service in luzern lu erhalten

Related Searches

Weitere Job-Standorte erkunden

Key Responsibilities:

Additional Requirements:

Qualifications:

Tools für Jobsuchende

Arbeitgebertools

Durchsuchen

Bleiben Sie in Kontakt