9 beste Stellen als customer service in bern, be – aktuell auf Personalsuche

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ELCA Informatique SA —Bern, BE
- 100%
- Hybrides Arbeiten
- Management-Erfahrung
- Englisch
- Analysefähigkeit
- Mitarbeiterrabatt
Sales Executive, Boostbar- Bern/Solothurn (100%, Hybrid)
Boost inc —Bern, BE
- 100%
- Homeoffice
- Englisch
- Homeoffice-Möglichkeit
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- 100%
- Pensionskasse
Talent Community Bern - Aufzug Monteur/Reparateur/Servicetechniker (m/w/d)
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Valiantys —Bern, BE
- 100%
- Homeoffice
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- Erfahrung in der IT
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Cloud Managed Services Engineer on VersaOne Platform (all genders)
adesso Schweiz —Bern, BE
- Teilzeit
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Covetrus —Lyssach, BE
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Kilchenmann AG —Kehrsatz, BE
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Gruppenleiter Reparatur SVC (m/w/d)
Otis —Belp, BE
- 100%
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Senior Business Analyst

ELCA Informatique SA -
Bern, BE

Jetzt bewerben

Details zur Stelle

100% | Pensum: 90-100%

Leistungen

Mitarbeiterrabatt

Qualifikationen

ISTQB-Zertifizierung
Management-Erfahrung
Englisch
Analysefähigkeit
Projektmanagement
Bachelor
Erfahrung in der IT
Führungserfahrung
Kommunikationsfähigkeit
Deutsch

Vollständige Stellenbeschreibung

You want to play a key role in the digital transformation projects of our clients? You want to be involved/hands-on on complex projects with first-tier clients? You are a specialist in your field and ready to develop your potential with our team? You are motivated by teamwork and driven by the sense of efficiency? Then join our team in Bern and Zürich!

ELCA Advisory is the consulting business line of ELCA, one of the largest independent IT companies in Switzerland. We provide expertise and support in the following areas: IT & Digital Strategies, Governance and Digital Transformation. We help companies to enable business capabilities by leveraging modern technologies. The expertise of our consultants allows us to respond to our clients' problems by providing them with clear and pragmatic consulting advice underpinned with real practice experience and strong professional skills in the project management and business analysis.

ELCA Advisory is looking for a Senior Business Analyst to strengthen its team.

Your role:

As a Senior Business Analyst you will be responsible for the following activities:

You support our customers in the implementation of their digitalization strategies and IT projects: You understand the customer needs in order to conceptualize and design the most efficient solution
You solve our clients' challenges through a structured approach, identify project risks and effectively communicate proposed remedies; you engage with our clients and their stakeholders to clarify issues, identify problems, define measures and make recommendations
You conduct workshops with our clients to guide them through the various phases of the project
You lead the entire lifecycle from business need to analysis to solution design in collaboration with business and technical stakeholders
You prioritize the requirements of the various stakeholders
You identify, elicit, analyze and document business requirements in the form of user stories that can be developed using agile methodology. Typically, your field of activity is at the interface between the customer and the various experts (subject matter experts, development team, etc.).
You lead system tests
You contribute to project management and administration

Our offer:

Get the opportunity to expand your knowledge and experience by working on a broad range of exciting projects, products, customers and technologies
A dynamic work and collaborative environment with a highly motivated multi-cultural and international sites team
Attractive prospects for career path & Personal development through training and coaching
The chance to make a difference in peoples’ life by building innovative solutions
Various internal coding events (Hackathon, Brownbags), see our technical blog
Monthly After-Works organized per locations
Good work-life balance (2 days per week from home)
Attractive pension fund with 3 types of employees’ contributions
Premium and worldwide coverage with Zurich insurance fully supported by the company
1/2 SBB fare abonnement
Mobile and internet discount program

Your profile:

University degree in IT, business administration or equivalent professional experience
At least 5 years of professional experience in business analysis or management consulting (ideally in a service company)
Excellent leadership and interpersonal skills, proven success in dealing with stakeholders and experts
Robust communication and persuasion skills are a must in order to respond to RFPs and marketing initiatives in German and English
Proactivity, strong ability to work independently and in a structured manner
Excellent analytical skills
Entrepreneurial approach, high motivation to take IT solutions from idea to successful implementation
Strong interest in strategic consulting (data or IT governance, digital strategy, IT management, audit and assessments)

As a plus:

Certifications: IREB, HERMES, CSPO, ISTQB or IPMA.
Experience with data modeling, BPM
Experience in one of the following industries: Energy, Construction, Healthcare or Public Administration.

Jetzt bewerben

Erweiterte Suche

customer service Jobs in bern, be

Senior Business Analyst

Sales Executive, Boostbar- Bern/Solothurn (100%, Hybrid)

Technical Expert (m/w/d)

Talent Community Bern - Aufzug Monteur/Reparateur/Servicetechniker (m/w/d)

Enterprise Sales Lead - German Speaking

Cloud Managed Services Engineer on VersaOne Platform (all genders)

Senior Key Account Manager Agronomist

Senior-Technikerin / Bauleitender Techniker*in 80 - 100%

Gruppenleiter Reparatur SVC (m/w/d)

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