Relationship Manager, Director (Mexico)
For over 150 years, our dedication to being the Global Hausbank for our clients has been driven by our people – in around 60 countries and across more than 150 nationalities. Their deep understanding, insights, expertise, and passion help our clients navigate an increasingly complex world – be it in our Corporate Bank, our Private Bank, our Investment Bank or our Asset Management division. Together we can make a great impact for our clients home and abroad, securing their lasting success and financial security.
The Relationship Manager is a primary point of contact for clients to access the entire suite of wealth management capabilities and solutions offered by Deutsche Bank Wealth Management. This is achieved by working in close partnership with the Investment Manager in the day-to-day planning and servicing for the client. The individual is responsible for acquiring new clients - which are in line with the business proposition of the bank - and assets as well as grow existing business relationships, assuring a holistic and high-standard client experience.
Responsibilities
Develop, manage and maintain overall relationship with the client, providing a holistic client experience
Develop new business with new and existing clients, spending a great proportion of time focused on bringing in new clients and new assets, building and sustaining long-term relationships
Act as the Accountable Client Owner with responsibility for all AFC/AML aspects of the client relationship this includes KYC in good quality and in a timely manner (no overdues, no last minute) as well as account behaviour, i.e. transactions with focus on 3rd party transactions constituting transfers in and out to be in line with purpose and anticipated behaviour of the account(s).
Work as a team with the Investment Manager and Account Manager (and the Product Specialist where appropriate) to build deeper client relationships / involve in origination
Proactively identifying client lending / financing needs proposing tailored solutions, involving lending specialists to further develop the opportunity
Perform continuous market analysis to identify potential client leads and opportunities
Interact with internal stakeholders for escalations/AML/DCO/Rep risk aspects, building business cases for client introduction/discount approvals, pricing negotiation and approval process, with the support of the Team Head
Partner up with Account Manager for day-to-day execution and maintenance of accounts, including transfer requests, loan renewals, documentation remediation
Embrace DB best capabilities and best practices to maximize client onboarding opportunities and to develop opportunities for existing clients (OBS, IB)
Identify cross-selling and upselling opportunities
Be up to date with house CIO views to enhance discussions with clients/prospects and exploit client’s needs/business opportunities
Actively support the business / growth strategy, plans and values, contributing to the achievement of a high performing team
Act within professional, legal and ethical boundaries and guidelines, observing all internal and external compliance regulations and code of ethics and conduct flagging and managing reputational risks and conflicts issues
Skills
Solid network of clients in the Mexico market is required, specifically in the Wealth Management sector
Bilingual (written and oral) in English and Spanish
Detail orientation on both strategy and execution
Excellent communication skills
Excellent collaboration skills
Superior investment acumen
Have a good understanding of the governing regulatory framework (e.g. AML, AFC, CDB, MiFID II, FINSA, etc.), including but not limited to applicable confidentiality / secrecy / data protection regulations and cross border rules where relevant.
Professional integrity
CFA, MBA degree or other advanced degree is a plus. CWMA competition will be requested within the first year in the position.
Well-being & Benefits
Emotionally and mentally balanced
We support you in maintaining good mental health. Benefit from initiatives such as training events, counselling and support in difficult life situations and a culture where you can openly speak about mental health. Reach out to our Employee Assistance Programme or Mental Health First Aiders (MHFA).
Physically thriving
We support you managing your physical health by taking appropriate preventive measures and providing a workplace that helps you thrive. We offer online yoga classes, standing desks, and promote healthier ways of working via LearningHUB and wellbeing initiatives.
Socially connected
We strongly believe in collaboration, inclusion and feeling connected to open new perspectives and strengthen our self-confidence and well-being. Our local benefits vary from different types of leave, and a hybrid working model.
We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.
Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.
We welcome applications from all people and promote a positive, fair and inclusive work environment.
