20 beste Stellen als of it in lugano, ti – aktuell auf Personalsuche

Customer Service Specialist - Riri Zippers
OSS_CH422_CH, Mendrisio —Mendrisio, TI
- Kundendienst
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Direkt bewerben
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Customer Service Specialist - Riri Zippers

OSS_CH422_CH, Mendrisio -
Mendrisio, TI

Direkt bewerben

Details zur Stelle

vor 10 Tagen

Qualifikationen

Französisch
Kundendienst
SAP
Englisch
Organisationstalent
Kommunikationsfähigkeit
Deutsch

Vollständige Stellenbeschreibung

Customer Service Specialist - Riri Zippers W/M

We are currently looking for new talent to strengthen our team at our MENDRISIO site!

Your Responsibilities:

Responsible for order management from sales order entry to delivery and invoice dispatch
Handle customer enquiries (pricing, stock availability, delays, short shipments, etc.) and specific customer requests
Manage customer claims such as picking errors, damaged goods or pricing discrepancies
Daily contact with the production department concerning the production and delivery timeline information
Daily contact with the R&D department concerning the Product Customization
Daily contact with the Quality department concerning damaged goods claims
Coordination of deliveries in collaboration with the logistics department

Your Profile:

Commercial education
5 years’ experience in customer service within an international company is highly recommended
Experience in the Fashion/Luxury Customer service dpt. is a plus
Excellent communication and organizational skills
Strong customer orientated personality
Fluent in both French and English is mandatory
German knowledge is considered a plus
Knowledge of AS400 and SAP is preferred

About Oerlikon

Oerlikon is a global leader in surface technologies and advanced materials. With a unique portfolio spanning surface engineering, high‑performance materials, coating equipment and components, we make products better by enhancing performance, efficiency and sustainability. Oerlikon serves a wide range of industries, including aerospace, automotive, energy, medical, luxury, semiconductors and tooling. Head‑quartered in Pfäffikon, Switzerland, Oerlikon operates in 38 countries with approximately 9,500 employees, achieving sales of CHF 1.6 billion in 2024.

We offer a wide variety of job profiles in a dynamic, supportive environment where people are empowered to grow and reach their full potential - guided by our core values of integrity, team spirit, excellence and innovation.

About Oerlikon Luxury

Oerlikon Luxury specializes in producing accessories for the high-end fashion industry. It comprises two brands: Oerlikon Riri, which produces branded Riri and Cobrax zippers and buttons respectively; and Oerlikon Fineparts, which offers metal components, fashion jewellery and surface treatments.

Oerlikon Luxury is headquartered in Mendrisio, Switzerland, counts 1100 employees at 11 sites located in Italy, Switzerland, France and Portugal as well as sales offices in New York, Paris and Shanghai.

Follow Oerlikon:
LinkedIn | Instagram | YouTube

www.oerlikon.com

Direkt bewerben

Erweiterte Suche

of it Jobs in lugano, ti

Customer Service Specialist - Riri Zippers

Developer Advocate P2P (100% remote Worldwide)

SaaS Project Manager/Project Lead

Product Owner, Integrated Business Planning

Payroll & Time & Attendance Integration Manager (EMEA)

Production Planner

Senior Power Systems Computer-Aided Engineer

Senior Software Engineer

Senior Java Engineer

Product Portfolio Manager

Product Insight Manager

Technical Business Analyst – Securities Trading and Treasury

Cloud Infrastructure Architect - Client Advisory

Lead Developer Digital Health (all genders)

Commercial Product Manager

Senior QA Automation Engineer

R&D Senior Engineer Firmware (80 -100%)

HR Director IGC H/F

Banking Specialist - Payments (12-months fixed-term contract)

Group Associate Product Manager

Ich möchte aktuelle Job-E-Mails für Stellen als of it in lugano, ti erhalten

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