20 beste Stellen als cloud solution architect – aktuell auf Personalsuche

Genesys Solution Architect
Capco —Zürich, ZH
- Salesforce
- Führungserfahrung
Direkt bewerben
2 Tage
Senior System Architect - Client Lifecycle Management (CLM) 100% (f/m/d) - (Contract through our external payroll partner for 12 months with possible extension)
Julius Baer —Zürich, ZH
- 100%
- Englisch
- Kommunikationsfähigkeit
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IAZI AG —Zürich, ZH
- Hybrides Arbeiten
- Englisch
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- Datenbanken
Direkt bewerben
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- 100%
- Homeoffice
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- Salesforce
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Principal Data Architect
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- 100%
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- Microsoft Excel
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Sr. Solutions Architect - Polish Speaker
Databricks —Zürich, ZH
- Microsoft Excel
- Management-Erfahrung
- Englisch
14 Tage
Architecte Sécurité
Sword Services —Genf, GE
- 100%
- Hybrides Arbeiten
Direkt bewerben
1 Tag
ERP Integration Architect
BLP Digital AG —Zürich, ZH
- 100%
- Homeoffice
- Englisch
- Datenbanken
- Softwareentwicklung
- Homeoffice-Möglichkeit
IT Security Architect
Dentsu —Zürich, ZH
- 100%
- Homeoffice
- Englisch
- Erfahrung in der IT
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7 Tage
Manager - Enterprise Architect
PwC —Zürich, ZH
- 100%
- Management-Erfahrung
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- AWS
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Blockstream —Zürich, ZH
- 100%
- Management-Erfahrung
- Englisch
- Java
Direkt bewerben
Senior Expert / Solution Architect in Microsoft Dynamics 365 Contact Center
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- 100%
- Kundendienst
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Business Technology Lead
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Scientific Data Architect - Basel, Switzerland
TetraScience —Basel, BS
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- Bezahlte Ferien
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Architecte Sécurité
MGI Consultants —Genf, GE
- 100%
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- Schreibfähigkeiten
- Bachelor
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1 Tag
Ingénieur IAM SSO
Sword Services —Genf, GE
- 100%
- Englisch
- Windows
- Java
Direkt bewerben
1 Tag
IT Project Manager
Bucher + Suter —Bern, BE
- 100%
- PMP
- Salesforce
- Englisch
- Bezahlte Ferien
- Aufstiegsmöglichkeiten
11 Tage
Senior AI Architect (80-100%)
Vontobel Holding AG —Zürich, ZH
- Management-Erfahrung
- Englisch
- Master

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Genesys Solution Architect

Capco -
Zürich, ZH

Direkt bewerben

Details zur Stelle

vor 2 Tagen

Qualifikationen

SAP
Salesforce
Scrum
SaaS
Führungserfahrung
Deutsch

Vollständige Stellenbeschreibung

Joining Capco means joining an organisation that is committed to an inclusive working environment where you're encouraged to #BeYourselfAtWork. We celebrate individuality and recognize that diversity and inclusion, in all forms, is critical to success. It's important to us that we recruit and develop as diverse a range of talent as we can and we believe that everyone brings something different to the table – so we'd love to know what makes you different. Such differences may mean we need to make changes to our process to allow you the best possible platform to succeed, and we are happy to cater to any reasonable adjustments you may require. You will find the section to let us know of these at the bottom of your application form or you can mention it directly to your recruiter at any stage and they will be happy to help.

About Capco

Capco is a global technology and business consultancy, focused on the financial services sector. We are passionate about helping our clients succeed in an ever-changing industry.

We are:

Experts in capital markets, banking and payments and wealth and asset management
Deep knowledge in financial services offering, including e.g. Finance, Risk and Compliance, Financial Crime, Core Banking etc.
Committed to growing our business and hiring the best talent to help us get there
Focus on maintaining our nimble, agile and entrepreneurial culture

The Role:

Capco is seeking an experienced Genesys Solution Architect to lead the architecture, design, and implementation of Genesys Cloud CX solutions within a complex banking environment. Acting as the primary technical authority for Genesys-related solution decisions, you will work closely with business stakeholders, engineering teams, and client leadership to deliver innovative customer experience capabilities across voice, digital, and conversational AI channels.

This role offers the opportunity to work on large-scale transformation programmes, helping financial institutions modernise their contact centre capabilities while ensuring alignment with enterprise architecture, security, compliance, and operational requirements.

What You'll Do:

Lead the end-to-end solution architecture, design, and implementation of Genesys Cloud CX platforms within complex banking environments.
Define scalable architectures across Voice, IVR, Routing, Workforce Engagement Management (WEM), Digital Channels, Reporting, and Conversational AI capabilities.
Facilitate architecture workshops and design authority forums, providing technical leadership across business, technology, operations, and vendor teams.
Design integration solutions leveraging REST APIs, Web Services, OAuth, middleware platforms, and event-driven architectures.
Ensure alignment with enterprise architecture standards, security policies, regulatory requirements, and operational best practices.

What We're Looking For:

Proven experience as a Genesys Solution Architect delivering large-scale contact centre transformation programmes.
Deep expertise in Genesys Cloud CX architecture, deployment, configuration, and operational design.
Strong understanding of cloud-native architectures, SaaS operating models, integration patterns, and customer engagement technologies.
Experience working within highly regulated industries, ideally Banking or Financial Services.
Excellent stakeholder management, communication, analytical, and problem-solving skills with the ability to engage both technical and executive audiences.

Bonus Points For

Genesys Cloud CX certifications.
Experience designing Conversational AI, Voicebot, and Chatbot solutions.
Experience integrating Genesys with CRM platforms such as Salesforce, Microsoft Dynamics, SAP, or equivalent solutions.
Knowledge of Agile delivery frameworks including Scrum and SAFe.
Professional working proficiency in German and familiarity with Swiss banking regulatory and security requirements.

Why Join Capco:

Deliver high-impact technology solutions for Tier 1 financial institutions.
Work in a collaborative, flat, and entrepreneurial consulting culture.
Access continuous learning, training, and industry certifications.
Be part of a team shaping the future of digital financial services.
Help shape the future of digital transformation across FS & Energy.

Ready to take the Next Step

If this sounds like you, we would love to hear from you. This is an opportunity to make a difference and contribute to a highly successful company with a significant growth trajectory.

Direkt bewerben

Erweiterte Suche

cloud solution architect Jobs

Genesys Solution Architect

Senior System Architect - Client Lifecycle Management (CLM) 100% (f/m/d) - (Contract through our external payroll partner for 12 months with possible extension)

AI Engineer / Architect Consultant

Solution Architect Security

Technical / Software Architect - Real Estate Data Solutions (f|m|d) | (80-100%) | Zurich

Salesforce Solution Architect for Marketing & Sales

Principal Data Architect

Sr. Solutions Architect - Polish Speaker

Architecte Sécurité

ERP Integration Architect

IT Security Architect

Manager - Enterprise Architect

Solutions Architect

Senior Expert / Solution Architect in Microsoft Dynamics 365 Contact Center

Business Technology Lead

Scientific Data Architect - Basel, Switzerland

Architecte Sécurité

Ingénieur IAM SSO

IT Project Manager

Senior AI Architect (80-100%)

Ich möchte aktuelle Job-E-Mails für Stellen als cloud solution architect erhalten

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