20 beste Stellen als client support specialist in zürich zh – aktuell auf Personalsuche

Customer Care Specialist (CH & EU), Zug (CH)
Cryptonow —Zug, ZG
- CHF 65’000 - CHF 80’000 pro Jahr
- 100%
- Englisch
- Kommunikationsfähigkeit
- Verhandlungsgeschick
Direkt bewerben
Group IT Business Consultant Trainee (m/f/d)
SWISS AUTOMOTIVE GROUP AG —Dietlikon, ZH
- 100%
- Englisch
- Master
- Analysefähigkeit
1 Tag
FAAS Manager - Assistant Controller (IFMS) - Zurich, Basel, Geneva
EY —Zürich, ZH
- Microsoft Excel
- Englisch
- Analysefähigkeit
8 Tage
Atlassian Consultant
Eficode —Zürich, ZH
- Englisch
- AWS
- Projektmanagement
Spécialiste en surveillance des machines/support technique (h/f) 100%
Robert Aebi AG —Regensdorf, ZH
- Wochenendarbeit
- Englisch
Senior Microsoft Messaging Engineer
SWISSTECH Recruitment —Zürich, ZH
- CHF 120’000 - CHF 140’000 pro Jahr
- Homeoffice
- Microsoft Outlook
- Englisch
- Windows
Technischer Field Support Machine Control (m/w/d)
Leica Geosystems AG —Opfikon, ZH
- 100%
- Hybrides Arbeiten
- Englisch
- Erfahrung im Bauwesen
- Weiterbildungen
Senior Relationship Manager
BNP Paribas —Zürich, ZH
- 100%
- Management-Erfahrung
- Schreibfähigkeiten
- Englisch
Senior Chemical Risk Engineer (m/w/d) 80 - 100%
Zurich Insurance —Zürich, ZH
- Teilzeit
- Englisch
- Bachelor
Senior Clearing Business Development (80-100%)
SIX Group AG —Zürich, ZH
- Teilzeit
- Homeoffice
- Spanisch
- Englisch
- Bachelor
Senior ProServe Sales Leader EMEA, Healthcare and Life Sciences
AWS EMEA SARL (Switzerland Branch) —Zürich, ZH
- 100%
- Informatik
- Management-Erfahrung
- AWS
Lead Consultant/Solution Architect SAP Sales & Service Cloud
CNT Management Consulting AG —Zürich, ZH
- Homeoffice
- Management-Erfahrung
- Englisch
Relationship Manager - Zurich
T. Rowe Price —Zürich, ZH
- 100%
- Management-Erfahrung
- Vertrieb
- Salesforce
Manager Financial Services Risk with focus on Operational Resilience, BCM and TPRM (80-100%)
EY —Zürich, ZH
- Microsoft Powerpoint
- Englisch
- Microsoft Office
Software Engineer / IT Business analyst
Avaloq —Zürich, ZH
- 100%
- Hybrides Arbeiten
- Oracle
- Schreibfähigkeiten
- Englisch
- Ausbildung am Arbeitsplatz
Direkt bewerben
ABAP Developer, Wroclaw, Poland (m/f/d)
Proaxia Consulting —Spreitenbach, AG
- Kundendienst
- Englisch
- Produktion
8 Tage
Manager, Transaction Services
Interpath Advisory —Zürich, ZH
- 100%
- Management-Erfahrung
- Englisch
- Projektmanagement
Direkt bewerben
Director, Zurich (EE - Turkey)
Deutsche Bank —Zürich, ZH
- 100%
- Microsoft Excel
- Englisch
- Master
ABAP Developer with German, Wroclaw, Poland (m/f/d)
Proaxia Consulting —Spreitenbach, AG
- Kundendienst
- Englisch
- Produktion
8 Tage
Senior Special Risks Underwriter - Embedded Insurance (Hybrid; m/f/x/d; 80-100%), Zurich (Zurich, CH)
Swiss Re —Zürich, ZH
- Spanisch
- Management-Erfahrung
- Englisch

Ich möchte aktuelle Job-E-Mails für Stellen als client support specialist in zürich zh erhalten

Wenn Sie sich bei Ihrem Konto anmelden, stimmen Sie den Nutzungsbedingungen, den Richtlinien zur Verwendung von Cookies sowie der Datenschutzerklärung von SimplyHired zu.

Weitere Job-Standorte erkunden

client support specialist jobs near zürich zh

Jobs als Transaction Manager in Zürich, ZH

Jobs als Solution Architect in Zürich, ZH

Jobs als Director in Zürich, ZH

Jobs als Senior Underwriter in Zürich, ZH

Jobs als Senior Relationship Manager in Zürich, ZH

Jobs als IT Analyst in Zürich, ZH

Jobs als Sachbearbeiter Kundendienst in Zug, ZG

Jobs als Senior Engineer in Zürich, ZH

Jobs als Banking Relationship Manager in Zürich, ZH

Jobs als Sap Abap Developer in Zürich, Zh

Jobs als Full Stack Developer in Zürich, Zh

Jobs als Event Manager in Basel, Bs

Jobs als Account Manager in Lausanne, Vd

Jobs als Assistant Relationship Manager in Geneva, Ge

Jobs als Account Manager in Zürich, Zh

Jobs als Transaction Manager in Zug, Zg

Jobs als Transaction Manager in Genf, Ge

Jobs als Solution Architect in Geneva, Ge

Jobs als Software Architect in Bern, Be

Jobs als Solution Architect in Fribourg, Fr

Customer Care Specialist (CH & EU), Zug (CH)

Cryptonow
Zug, ZG

Direkt bewerben

Details zur Stelle

100% | Pensum: 90-100%
CHF 65’000 - CHF 80’000 pro Jahr

Qualifikationen

Französisch
Englisch
Zendesk
Kundensupport
Italienisch
Kommunikationsfähigkeit
Deutsch
Verhandlungsgeschick

Vollständige Stellenbeschreibung

About Us:
Cryptonow Austria is a core subsidiary of the Cryptonow Group, specializing in regulated digital asset services across Austria, Switzerland, and the broader European market. Established in 2017, the company is dedicated to simplifying access to crypto-assets through secure, compliant, and user-friendly products and solutions.
The company’s product portfolio includes the unique Cryptonow Brokerage Platform and the widely recognized Cryptonow Crypto Gift Cards—offerings that have established new benchmarks in accessibility and ease of use for crypto-asset transactions.
Cryptonow envisions a financial future where access to digital assets is universal, secure, and inclusive. The company is actively driving this transformation by empowering individuals to participate in the decentralized economy with confidence. Its mission is clear: to unlock the full potential of crypto-assets and embed them as a trusted, regulated, and seamless part of everyday financial life.
Cryptonow Austria operates as a financial institute and is currently in active licensing proceedings overseen by the FMA (Financial Market Authority), ensuring compliance with the highest EU regulatory standards. The company maintains strict compliance standards to safeguard client interests, ensure operational integrity, and uphold the highest levels of financial governance.

Role Overview:
At Cryptonow, we make crypto simple and accessible — for everyone.
As we continue to expand our Customer Care operations across Switzerland and the EU, we are looking for a Customer Care Specialist with strong communication skills, a service-oriented mindset, and the ability to support customers across multiple markets and languages.
This is not a “read-the-script” role. You will actively contribute to how we support our customers — from individual gift card users to crypto investors — across CH and EU markets. You will work closely with internal teams such as Product, Compliance, Operations, and Engineering, handle complex customer cases, and help improve service processes and documentation.
Work location: Vienna (AT) or Zug (CH)

Key Responsibilities:

Provide high-quality Customer Care via email, live chat, and phone for customers in Switzerland and the EU
Support customers with topics such as onboarding and account verification, crypto transactions and brokerage-related questions, and gift card usage and activation
Handle complex or escalated customer inquiries and collaborate closely with Compliance, Product, Operations, and Tech teams
Document customer interactions and processes using modern ticketing tools (e.g. Intercom)
Contribute to improving Help Center content, internal documentation, and AI chatbot training
Identify recurring customer issues and help improve support flows, tooling, and automation
Represent the voice of the customer and proactively share insights and feedback with internal stakeholders

Qualifications:

3+ years of experience in Customer Care, Customer Support, or Customer Operations, ideally in fintech, e-commerce, retail, or a regulated environment
Excellent written and spoken communication skills in English
Very good to negotiation-level German skills
Additionally, one of the following is required: French or Italian: fluent
Strong written and verbal communication skills with a high level of empathy
Experience working with support platforms such as Intercom, Zendesk, or similar tools
Strong problem-solving skills and the ability to explain complex topics clearly and calmly
Comfortable handling sensitive topics such as compliance, verification, or customer complaints
Ability to work independently in a fast-paced, international environment

What We Offer:

A key role in one of Europe’s most exciting crypto fintechs — with real impact from day one
The opportunity to shape the future of our support operations, including the use of AI and automation tools
Competitive salary package with room to grow as we scale across Europe
The opportunity to work with innovative products in the exciting field of crypto and financial services.
A collaborative and dynamic work environment.
Opportunities for professional growth and development.
Access to industry-leading customer support software tools to support your work.

Salary:

The final annual salary will be determined based on the candidate’s experience and qualifications.

If you are a dedicated customer support professional and are excited about the opportunity to support our team, we would love to hear from you. Join us on our journey to reshape the future of financial services in Europe.

We kindly note that applications must meet the stated requirements to be considered.

Direkt bewerben

Erweiterte Suche

client support specialist Jobs in zürich zh

Customer Care Specialist (CH & EU), Zug (CH)

Group IT Business Consultant Trainee (m/f/d)

FAAS Manager - Assistant Controller (IFMS) - Zurich, Basel, Geneva

Atlassian Consultant

Spécialiste en surveillance des machines/support technique (h/f) 100%

Senior Microsoft Messaging Engineer

Technischer Field Support Machine Control (m/w/d)

Senior Relationship Manager

Senior Chemical Risk Engineer (m/w/d) 80 - 100%

Senior Clearing Business Development (80-100%)

Senior ProServe Sales Leader EMEA, Healthcare and Life Sciences

Lead Consultant/Solution Architect SAP Sales & Service Cloud

Relationship Manager - Zurich

Manager Financial Services Risk with focus on Operational Resilience, BCM and TPRM (80-100%)

Software Engineer / IT Business analyst

ABAP Developer, Wroclaw, Poland (m/f/d)

Manager, Transaction Services

Director, Zurich (EE - Turkey)

ABAP Developer with German, Wroclaw, Poland (m/f/d)

Senior Special Risks Underwriter - Embedded Insurance (Hybrid; m/f/x/d; 80-100%), Zurich (Zurich, CH)

Ich möchte aktuelle Job-E-Mails für Stellen als client support specialist in zürich zh erhalten

Related Searches

Weitere Job-Standorte erkunden

Tools für Jobsuchende

Arbeitgebertools

Durchsuchen

Bleiben Sie in Kontakt