20 beste Stellen als cloud solution engineer in zürich zh – aktuell auf Personalsuche

Customer Success Engineer (f/m/d) 100%
Luware —Zürich, ZH
- 100%
- Hybrides Arbeiten
- Informatik
- Englisch
- Ohne Hochschulabschluss
Direkt bewerben
Strategic Solutions Engineer (Presales)
BLP Digital AG —Zürich, ZH
- 100%
- Englisch
4 Tage
Capgemini ERD - Global Application
Capgemini Sogeti —Zürich, ZH
- Englisch
- Kommunikationsfähigkeit
- Empfehlungsprogramm
4 Tage
(Senior) Cloud Foundation Engineer – 100%
SOULTEC AG —Dübendorf, ZH
- 100%
- Englisch
- Pendlerbeitrag
IT Customer Support Engineer 100% (w/m/d)
Burckhardt Compression AG —Winterthur, ZH
- 100%
- Englisch
- Windows
- Erfahrung in der IT
- Pensionskasse
14 Tage
Enterprise Architect AI & Data (m/w/d)
Zürcher Kantonalbank —Zürich, ZH
- Teilzeit
- Homeoffice
- Informatik
Account Executive, DoiT Cloud Intelligence - Switzerland & Austria
DoiT —Zürich, ZH
- Homeoffice
- CRM-Software
- Vertrieb
- Englisch
- Eltern-/Erziehungsurlaub
Direkt bewerben
Senior Backend Engineer (Python) (Remote)
Scalera —Zürich, ZH
- 100%
- Homeoffice
- Datenbanken
- Erfahrung im Bauwesen
- Python
Direkt bewerben
Data Engineer
AKROS —Zürich, ZH
- Englisch
- SQL
- AWS
Tetragon Senior Linux Security Engineer
Cisco Systems —Zürich, ZH
- 100%
- Homeoffice
- Linux
- Kommunikationsfähigkeit
Senior AI Architect - Microsoft Technologies
EPAM Systems, Inc. —Zürich, ZH
- AWS
- SharePoint
- Produktion
- Eltern-/Erziehungsurlaub
- Pensionskasse
2 Std.
Senior Java / Spring Engineer (80-100%, m/f/d)
mimacom —Zürich, ZH
- Homeoffice
- Englisch
- Java
Solution Sales Executive - Moveworks
ServiceNow —Zürich, ZH
- 100%
- Kundendienst
Direkt bewerben
Partnerschaft
Comfox AG —Hünenberg, ZG
- 100%
- Bezahlte Feiertage
4 Tage
SAP Basis Plattform Engineer, 80–100 %
Organisation und Informatik - Stadt Zürich —Zürich, ZH
- 100%
- Englisch
- Master
- Organisationstalent
- Homeoffice-Möglichkeit
- Eltern-/Erziehungsurlaub
Solution Architect – VMware (m/w/d)
Sonio AG —Baar, ZG
- 100%
- Englisch
- Erfahrung in der IT
Senior Software Engineer – Software as a Medical Device (w/m/d) 80–100 %
Universitätsklinik Balgrist —Zürich, ZH
- 100%
- Doktorat
- Master
- Softwareentwicklung
Enterprise Solutions Engineer (Presales)
BLP Digital AG —Zürich, ZH
- 100%
- Englisch
Principal Data Architect
Zühlke —Schlieren, ZH
- 100%
- Homeoffice
- Microsoft Excel
- Management-Erfahrung
- Englisch
- Homeoffice-Möglichkeit
13 Tage
Delivery Project Manager
Blockstream —Zürich, ZH
- 100%
- Management-Erfahrung
- PMP
- Englisch
Direkt bewerben

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Customer Success Engineer (f/m/d) 100%

Luware
Zürich, ZH

Direkt bewerben

Details zur Stelle

100%

Qualifikationen

Informatik
Englisch
Technischer Support
Kommunikationsfähigkeit
Deutsch

Vollständige Stellenbeschreibung

Founded in 2010, Luware is a leading SaaS provider specializing in innovative contact center and conversation recording solutions. Our Microsoft-certified solutions are designed to streamline customer interactions. We're committed to innovation and growth, fostering a culture that embraces agile methodologies and flexible work arrangements.

We’re growing fast – and we’re hiring!

We're looking for a technically skilled and customer-focused Customer Success Engineer to join our growing team in Zürich (Headquarter) as soon as possible.

In this role, you'll be the technical backbone of our customer relationships, assisting with new customers through onboarding, delivering hands-on project delivery, resolving complex support issues, and helping customers unlock the full value of our platform.

You'll work on assisting our customers through technical challenges through new onboardings and support, from requirements gathering and solution design through to go-live support and long-term success.

This role is ideal for someone who thrives at the intersection of engineering and customer engagement.

What you’ll be doing

Provide engineering assistance for customer onboardings, including requirements workshops, solution design, configuration, and go-live support
Provide L2/L3 technical support, taking full ownership of complex support cases through to resolution
Troubleshoot and resolve technical issues across SaaS platforms and on-premises deployments, collaborating with development and cloud operations teams where needed
Deliver technical documentation including high-level designs, network diagrams, test plans, and knowledge base articles
Conduct customer and partner training sessions to maximise platform adoption and value
Collaborate with sales and customer success teams to understand customer needs and drive positive outcomes
Feed product insights and customer feedback back to product teams to influence the roadmap
Support and mentor junior team members, reviewing their work and contributing to team capability

What we are looking for

Background in computer science, business informatics, or a related field (degree, apprenticeship, or equivalent experience)
Minimum 3 year of experience in enterprise-level technical support (L2/L3 preferred)
Minimum 3 year of experience in project delivery or technical implementation roles
Strong experience with Microsoft Teams, Azure Entra ID, and the broader Azure and Microsoft 365 ecosystem
Excellent communication skills in German and English (C1 written and spoken- mandatory)
Customer-first mindset with genuine empathy for the challenges customers face
Calm under pressure, detail-oriented, and proactive in problem-solving
Able to manage multiple priorities independently while also contributing to a collaborative team
Proven ability to diagnose and troubleshoot issues in both SaaS and on-premises IT infrastructure environments
Familiarity with AI integration and implementation within enterprise communications is a plus
Microsoft Azure, Teams, or M365 certifications- nice to have
Verint VFC experience or similar compliance voice recording platfoms- nice to have

Our offer

A fast-paced, international, and collaborative work environment
A challenging and diverse role with high autonomy
A motivating and supportive team culture where your ideas matter
Excellent opportunities for personal and professional growth
Regular team events and the chance to work from another Luware office for up to a month through our exchange program

You can expect a genuinely collegial, international environment and a fresh, dynamic, open corporate culture - let the Luware spirit convince you!

Do you feel addressed and are you ready to finally unleash your full potential?

Then upload your CV spontaneously for an initial review- we are just a click away!

We are very looking forward to getting to know you!

We will only consider candidates who apply directly for this position. Applications or inquiries from recruitment agencies will not be processed. Thank you for your understanding.

Direkt bewerben

Erweiterte Suche

cloud solution engineer Jobs in zürich zh

Customer Success Engineer (f/m/d) 100%

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Senior AI Architect - Microsoft Technologies

Senior Java / Spring Engineer (80-100%, m/f/d)

Solution Sales Executive - Moveworks

Partnerschaft

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Senior Software Engineer – Software as a Medical Device (w/m/d) 80–100 %

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