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Principal Field Engineer
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Act as the main point of contact for customers during project execution, managing governance processes, leading steering committee meetings, and providing…
Direkt bewerben
3 Tage

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Principal Field Engineer

Cognite - AI for Industry
Zürich, ZH

Direkt bewerben

Details zur Stelle

vor 3 Tagen

Qualifikationen

Jira
Management-Erfahrung
PMP
AWS
Projektmanagement
Bachelor
Scrum
Erfahrung in der IT
SaaS
Microsoft Project

Vollständige Stellenbeschreibung

What Cognite is: Relentless to achieve

Cognite operates at the forefront of industrial digitalization, building AI, and data solutions that solve the world's hardest, highest-impact problems. With unmatched industrial heritage and a comprehensive suite of AI capabilities, including low-code AI agents, Cognite accelerates the digital transformation to drive operational improvements.

We thrive in challenges. We challenge assumptions. We execute with speed and ownership. If you view obstacles as signals to step forward - not backwards - you'll feel right at home here.

Our Moonshot is bold: Unlock $100B in customer value by 2035, and redefine how global industry works. Join us in this venture where AI and data meet ingenuity, and together, we will forge the path to a smarter, more connected industrial future.

How you'll demonstrate Ownership
The Project Manager doesn't just manage tasks; they own the outcome. You are the single point of accountability for leading high-priority, industrial AI implementation projects from contract signing through successful deployment and value realization.
- Your mandate is to guarantee that every project aligns perfectly with our customer's strategic priorities and delivers measurable business impact.
- Own end-to-end project delivery from kickoff to closure, including scope, budget, quality, and customer outcomes, ensuring project success and financial performance.
- Translate use case objectives into quantifiable business KPIs and lead Value Realization Workshops to establish baselines and demonstrate impact.
- Develop detailed project plans covering scope, schedule, resources, budget, risks, and quality, proactively managing dependencies and blockers.
- Manage complex system integrations connecting OT/IT data sources with agile methodology and continuous stakeholder engagement.
- Ensure project delivery aligns with customer strategic goals such as operational excellence, safety, sustainability, or cost reduction through regular reporting and executive briefings.
- Ensure that Account Executives (AEs), Customer Business Executives (CBEs) and other key stakeholders are regularly updated on project status, scope, risks, and financial performance, enabling full transparency into delivery progress and customer outcomes.
- Partners with the Product team for any product features, capabilities, or deliverables committed as part of the customer agreement, escalating gaps through defined governance channels (Value Delivery to Product interface) to safeguard contractual commitments, time-to-value, and customer satisfaction.
- Handle project financials including bookings, revenue recognition, cost tracking, margin analysis, and forecasting, reporting transparently to Portfolio Manager.
- Act as the main point of contact for customers during project execution, managing governance processes, leading steering committee meetings, and providing executive briefings with clear communication.
- Oversee customer satisfaction management and follow-up, manage partner vendor relationships, and maintain process documentation.
- Drive change management activities such as user training and adoption support in collaboration with the Customer Business Executive
- Act as a primary liaison between clients and internal teams (Engineering, Product, Customer Success), managing stakeholder communication, expectations, risk, and issue resolution throughout the project lifecycle.
- Be alert to expansion opportunities by understanding customer challenges and proactively coordinate with appropriate Cognite stakeholders.
- Leverage Cognite PMO playbooks and best practices while contributing to continuous improvement through lessons learned and process enhancements.
The Impact you bring to Cognite
- We value achievements and measurable deliveries far more than years of experience. To make an impact, you must demonstrate a history of creating value, not just following a process.
- Value Generation: Demonstrate project value by connecting deliverables to business benefits, tracking KPIs, and reporting data-driven results to strengthen customer trust and partnership.
- Prioritize customer outcomes, proactively identifying ways to deliver and demonstrate value, and ensuring satisfaction throughout the project lifecycle.
- Scope & Delivery Excellence: Consistently deliver projects on time and within budget, managing complex system integrations connecting OT/IT data sources with agile methodology and continuous stakeholder engagement.
- Proven ability to manage complex, multi-stakeholder projects in fast-paced environments.
- Stakeholder Management: Influence technical and business stakeholders toward shared outcomes through leadership without authority, fostering alignment through clarity.
- Act as a primary liaison between clients and internal teams (Engineering, Product, Customer Success), managing stakeholder communication, expectations, risk, and issue resolution throughout the project lifecycle.
- Ensure that Account Executives (AEs), Customer Business Executives (CBEs) and other key stakeholders are regularly updated on project status, scope, risks, and financial performance.
- Scalability & Replication: Seek feedback, capture lessons learned, and drive process enhancements for future projects.
- Leverage Cognite PMO playbooks and best practices while contributing to continuous improvement. Market and maintain Cognite's values: Impact, Ownership, Relentlessness, fostering collaboration, innovation, and customer-centric delivery as part of a global project management team.
Required Qualifications:
- Bachelor's degree in engineering, Computer Science, Business, or related fields.
- Prior experience within Software Industry is required.
- Ability to travel upto 25% for client engagements.
- 5+ years or more of project management experience, in SaaS, cloud, or enterprise software delivery preferably with a portfolio of successful, complex industrial or enterprise-level IT/AI projects.
- Experience with SaaS implementation lifecycle, including onboarding, training, and change management
- Proven ability to manage complex, multi-stakeholder projects in fast-paced environments and experience leading cross-functional teams (Data Scientists, Engineers, Solution Architects).
- Deep proficiency in industrial verticals (e.g., Energy, Manufacturing, Chemicals, Oil & Gas, Life Science, Utilities/Power and Renewables).
- Strong financial acumen and proficiency in tracking project realization/forecasting.
- Methodology Fluency: Demonstrated practical knowledge of Agile/Scrum and experience leveraging PMO methodologies (like PMP/PRINCE2) to drive delivery efficiency and manage risk in fast-paced environments.
- Excellent communication, stakeholder management, and problem-solving skills.
- Proficiency with project management tools such as Jira, Confluence, MS Project, or Smartsheet.
Preferred skills:
- Certifications such as PMP, PRINCE2, or Agile/Scrum
- Familiarity with data platforms, cloud infrastructure (Azure, AWS), or industrial IoT.
- Exposure to data engineering, analytics, AI, or machine learning projects is advantageous.

Learn more about us

Impact 2025
Cognite's Industrial AI: Moonshot
We're globally recognized domain experts with an international presence that spans Phoenix, Houston, Oslo Tokyo, Bengaluru, and Abu Dhabi.

Equal Opportunity

Cognite is committed to creating a diverse and inclusive environment at work and is proud to be an equal opportunity employer. All qualified applicants will receive the same level of consideration for employment.

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