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Head of Revenue & Client Success Management

Swiss Quant
Zürich, ZH

Direkt bewerben

Details zur Stelle

100% | Pensum: 90-100%

Qualifikationen

Management-Erfahrung
Vertrieb
Englisch
SaaS
Führungserfahrung
Deutsch
Verhandlungsgeschick

Vollständige Stellenbeschreibung

Head of Revenue & Client Success Management

We are seeking a commercially driven and technically fluent Head of Revenue & Client Success Management to lead growth at swissQuant serving our wealth management and capital market clients.

swissQuant operates across two core business areas:

Capital Markets: delivering model validation and risk consulting solutions that support regulatory compliance and competitiveness for clearing houses, exchanges, and market infrastructures

Wealth Management: providing Private Banks, Independent Asset Managers, and Family Offices with advanced investment advisory and portfolio management solutions, powered by best-in-class risk and optimization engines

This role combines revenue ownership, client success leadership, and hands-on sales execution. You will drive new business, manage strategic accounts, lead RFPs and complex sales cycles, and ensure long-term client value.

You will operate as both a player and a leader, mentoring a small team while remaining deeply involved in deals, client relationships, and product positioning.

Key Responsibilities:

Revenue Leadership

Own and deliver revenue targets (new business + expansion of existing engagements + retention)

Define and execute the go-to-market strategy for target segments

Build and manage a predictable sales pipeline

Drive pricing strategy, deal structuring, and commercial negotiations

Sales

Lead end-to-end sales cycles, from prospecting to closing

Personally manage strategic accounts and high-value opportunities

Develop and deliver compelling client pitches and product demos (in German and English)

Lead and coordinate responses to RFPs

Client Success & Retention

Own client satisfaction, retention, and expansion (upsell/cross-sell)

Build strong relationships with senior stakeholders across client organizations

Ensure successful onboarding and long-term value realization

Act as escalation point for key clients

Product & Technical Alignment

Translate client requirements into product and solution enhancements

Collaborate closely with Product Owners, quants, and engineering team

Leverage strong technical understanding to position:

Risk models and validation frameworks

SaaS platforms, APIs, and data integrations

Team Leadership & Mentoring

Define, implement and monitor performance KPIs at personal, clients and business levels

Lead, coach, and mentor a small team across sales, client success and Marketing.

Establish best practices for pipeline management, account management, and client engagement

Foster a high-performance, accountable, and collaborative culture

Must haves:

15+ years of sales experience in:

FinTech, SaaS, or capital markets technology

Revenue leadership, enterprise sales, or client success

Proven track record of owning and delivering revenue targets

Experience working with:

Banks

Clearing houses / market infrastructure providers

Family offices / wealth managers

Deep understanding of wealth management and/or capital markets workflows

Ability to bridge business and technology (comfortable discussing Risks, APIs, data, integrations, SaaS architecture)

Excellent presentation and pitching skills

Strong negotiation and closing capabilities

High level of ownership and accountability

Fluent in German and English (mandatory)

Interested?

Please upload your cover letter, CV and reference letters in PDF format (please compress in 1 attachment).

Only direct applications are considered.

swissQuant is an equal opportunity employer and we are committed to providing a workplace free from discrimination. Decisions related to hiring are made fairly, and we provide equal employment opportunities to all qualified candidates and employees. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, or disability status.

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