4 beste Stellen als data science in puidoux vd – aktuell auf Personalsuche

EU Customer and Sales Operations Specialist
ONWARD Medical —Lausanne, VD
- Management-Erfahrung
- Salesforce
- Englisch
Palantir Foundry Engineer (Zurich or Lausanne, Switzerland)
Unit8 SA —Lausanne, VD
- 100%
- Hybrides Arbeiten
- Python
- Erfolgsbeteiligung
- Eltern-/Erziehungsurlaub
Direkt bewerben
(Senior) Product Manager, Endpoint
Nexthink —Lausanne, VD
- 100%
- Hybrides Arbeiten
- Informatik
- Management-Erfahrung
- Englisch
Direkt bewerben
Technical Account Manager
Neural Concept —Paris (75)
- 100%
- Englisch

Discover related jobs

Based on your search for data science jobs.

Treasury Control Analyst
SBM Offshore —Marly, FR
Import data from Treasury Management System (Quantum) into the accounting system (SUN). SBM Offshore is a global leader in deepwater ocean infrastructure,…
Marketing Analyst & Event Specialist
Ansam Group —Le Vaud, VD
Assurer la qualité et la structuration de la base HubSpot. Analyser la performance des campagnes et du funnel d’acquisition.

Ich möchte aktuelle Job-E-Mails für Stellen als data science in puidoux vd erhalten

Wenn Sie sich bei Ihrem Konto anmelden, stimmen Sie den Nutzungsbedingungen, den Richtlinien zur Verwendung von Cookies sowie der Datenschutzerklärung von SimplyHired zu.

Weitere Job-Standorte erkunden

data science jobs near puidoux vd

Jobs als Engineer in Lausanne, VD

Jobs als Technical Account Manager in Genève, Ge

Jobs als It Project Manager in Zürich, Zh

Jobs als Technical Account Manager in Zürich, Zh

Jobs als Manager Workplace in Zürich, Zh

Jobs als Senior Product Manager in Rotkreuz, Zg

Jobs als Senior Product Manager in Zürich, Zh

Jobs als Senior Product Manager in Genève, Ge

Jobs als Office Manager in Luzern, Lu

Jobs als Senior Product Manager in Allschwil, Bl

Jobs als Research Associate, Biologielaborant, Labortechniker, Laborspdzialist in Basel, Bs

Jobs als Research Associate, Ipsc Organoid Genetic Engineering in Stein Ag, Ag

Jobs als Operations Associate in Zürich, Zh

Jobs als Revenue Operations in Genf, Ge

Jobs als Operations Associate in Pratteln, Bl

Jobs als Operations Associate in Zug, Zg

Jobs als Process Engineer in Zürich, Zh

Jobs als It System Engineer in Liechtenstein

Jobs als Junior Software Engineer in Zürich, Zh

Jobs als Devops Engineer in Zürich, Zh

EU Customer and Sales Operations Specialist

ONWARD Medical -
Lausanne, VD

Jetzt bewerben

Details zur Stelle

Festanstellung

Qualifikationen

Management-Erfahrung
Salesforce
Englisch
Bachelor
CRM
Organisationstalent
Kundensupport
Marketing
Deutsch

Vollständige Stellenbeschreibung

As a Customer and Sales Operations Specialist (Europe), you will be the primary point of contact for ONWARD’s customers across the DACH region and broader Europe. You will be responsible for delivering exceptional post-sale support and ensuring a seamless customer experience across clinics, distributors, and home users. In addition to core customer support responsibilities, this role will support key sales operations activities, including CRM support, quoting, and operational coordination, reflecting the hybrid nature of the European market.
This role is critical to supporting ONWARD’s European expansion by balancing high-quality customer experience with efficient commercial execution.

Responsibilities

Serve as the primary point of contact for customer inquiries via phone, email, and other communication channels.
Provide timely, accurate, and professional support regarding product usage, troubleshooting, and general inquiries, escalating complex technical or clinical issues as needed.
Ensure all customer interactions reflect ONWARD’s commitment to service and mission.
Manage inbound requests, including intake, triage, and handoff to appropriate internal teams.
Coordinate across Sales, Clinical, Operations, and other internal teams to ensure timely follow-up and resolution.
Capture, document, and manage customer complaints in alignment with quality and regulatory requirements.
Collect and communicate customer feedback to internal stakeholders to support continuous improvement.
Support onboarding of new clinics and distributors, ensuring a smooth transition into ONWARD workflows and processes.
Coordinate required documentation, training materials, and internal alignment.
Support home users, clinics, and distributors with product-related inquiries, troubleshooting, and spare parts orders, ensuring timely fulfillment.
Process customer orders, returns, and exchanges.
Coordinate with supply chain and logistics teams to ensure timely and accurate delivery across EU/EEA and Switzerland.
Ensure all documentation complies with EU MDR and Swissmedic requirements.
Coordinate product demonstrations and support alignment of sales calendars across teams.
Support quote generation in alignment with pricing and commercial guidelines.
Provide Salesforce (CRM) support, including data entry, pipeline updates, and user assistance.
Assist with order management, shipment coordination, RFPs, vendor registrations, and sales credentialing.
Accurately log all customer interactions and transactions in Salesforce CRM.
Maintain data accuracy and compliance with GDPR, EU MDR, and internal quality standards.
Work closely with Sales, Marketing, Customer Experience, Supply Chain, Clinical, and Finance teams to ensure seamless execution.

Experience, Qualifications & Skills

Bachelor’s degree or equivalent; a focus in Life Sciences, Biomedical Engineering, or Business preferred
Minimum 2 years of customer support experience in the medical device, healthcare, or regulated technology industry
Experience supporting customers across Europe, preferably within the DACH region
Fluent in German and English (written and spoken); additional languages a plus
Excellent communication, problem-solving, and interpersonal skills
Proficiency in Salesforce CRM and Microsoft 365
Strong organizational skills and attention to detail
Ability to manage multiple priorities and work independently
Understanding of medical device products, clinical workflows, and regulatory compliance (EU MDR, Swissmedic)
Exposure to sales operations processes (CRM, quoting, order coordination) is a plus
Self-motivated, reliable, and collaborative
Thrives in a mission-driven, multicultural environment
Strong sense of ownership and accountability
Represents ONWARD’s Commitments: We Serve with Purpose, We Act with Integrity, We Lead with Courage, We Grow through Collaboration

Jetzt bewerben

Erweiterte Suche

data science Jobs in puidoux vd

EU Customer and Sales Operations Specialist

Palantir Foundry Engineer (Zurich or Lausanne, Switzerland)

(Senior) Product Manager, Endpoint

Technical Account Manager

Discover related jobs

Ich möchte aktuelle Job-E-Mails für Stellen als data science in puidoux vd erhalten

Related Searches

Weitere Job-Standorte erkunden

Tools für Jobsuchende

Arbeitgebertools

Durchsuchen

Bleiben Sie in Kontakt