Are you ready to join a dynamic P&C Reinsurance Claims team and contribute to the success of one of the world's leading reinsurers? If you thrive in a complex, client-facing environment and bring deep expertise in Property & Casualty claims, this could be your next great move.
About the Role
We are looking for a Claims Expert to join Swiss Re's P&C Reinsurance Claims team at our headquarters in Zurich, responsible for the Swiss Market. Reporting to the Head of Claims Northern, Central & Eastern Europe (NCEE), you will manage a significant and complex P&C claims portfolio, drive performance and delivering client-focused outcomes in close collaboration with cross-functional teams.
Key Responsibilities:
Own and steer the assigned claims portfolio, with full accountability for its performance and development, including mitigation of adverse prior-year development, actively identifying and reducing claims leakage
Develop and implement claims handling strategies for complex losses and scenarios
Ensure effective claims monitoring and provide expert guidance across the P&C Claims unit
Conduct claims reviews and audits, supporting portfolio steering and transaction objectives
Identify and monitor legal risks, and regulatory developments impacting Swiss Re's in-force and prospective business
Generate and track claims trends and insights that influence Underwriting decisions
Contribute to Smart Circles, ensuring strong alignment and feedback loops between Client Markets, Underwriting, Products, and Reserving
Understand client needs and deliver impactful, client-focused initiatives aligned with overall strategy, in close collaboration with Market Heads, Client Managers, and cross-functional teams
About the Team
This is an excellent opportunity to join our experienced Claims team within the P&C Reinsurance NCEE Market Unit. You will manage client and stakeholder relationships across all levels of seniority and collaborate closely with colleagues in Client Markets, Underwriting, Reserving, Contracts, and other key functions. Your professional background and personal strengths will enable you to contribute to thought leadership initiatives, ensure strong market and cross-functional representation, and support effective portfolio monitoring.
About You
You are a pragmatic, solution-oriented professional with a high level of personal accountability and resilience. Curious and open-minded, you bring strong communication and negotiation skills, a trustworthy demeanour, and the enthusiasm to go the extra mile. You are equally comfortable working independently and collaborating across functions and seniority levels.
We are looking for candidates who meet these requirements:
University degree and/or vocational training in insurance, loss adjusting, or a related field
Minimum 5 years' experience from (re)insurance and in handling large liability and/or property claims and/or underwriting, ideally with exposure to the Swiss market
Excellent communication skills in German and English (written and verbal). Good level of French an asset
Strong leadership presence with experience representing an organisation at senior or executive client levels
Proven ability to develop and execute strategies, translating objectives into practical action plans
Excellent stakeholder management and networking skills, with the ability to address conflicts constructively
Confident in applying AI to enhance claims analysis, improve accuracy, and increase operational efficiency
These are additional nice to haves:
Experience in the primary insurance industry or within legal/insurance functions of large corporations
A degree in Law strong plus
Analytical and financial acumen
For Switzerland, the base salary range for this position is between CHF 118 000 and CHF 178 000 for a full-time role.
The specific salary offered considers:
The requirements, scope, complexity and responsibilities of the role
The applicant's own profile including education/qualifications, expertise, specialisation, skills and experience
In the situation where you do not meet all the requirements or you significantly exceed these, the offered salary may be below or above the advertised range. In addition to your base salary, you may be eligible for additional rewards and benefits including an attractive performance-based annual bonus.
About Swiss Re
Swiss Re is one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime. We cover both Property & Casualty and Life & Health. Combining experience with creative thinking and cutting-edge expertise, we create new opportunities and solutions for our clients. This is possible thanks to the collaboration of more than 15,000 employees across the world.
Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. We embrace a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work and their passion for sustainability.
If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience.
We may use AI-powered tools to support the review and evaluation of applications for this position. These tools provide additional insights to our recruitment teams, but all hiring decisions are carefully reviewed and made by people. To learn more about how we use AI in recruitment and how we handle your personal data, please review our Data Privacy Statement before applying.
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