6 beste Stellen als customer service in basel, bs – aktuell auf Personalsuche

Actalent connects passion with purpose. Our talent solutions and services capabilities drive results and provide the expertise to help our customers achieve more. Every day, our experts around the globe are making an impact.

Company Culture:

Demonstrate a commitment to the company's mission and values.
Foster a positive and collaborative work environment.
Exhibit a strong work ethic and dedication to achieving goals.
Support the leadership team with driving and supporting the execution and implementation of company initiatives, acting as a champion for Actalent culture.
Maintain strong relationships internally with the Sales, Talent Delivery, and Support teams to ensure effective communication and problem resolution.

Qualifications:

Qualifications:

Proven experience in client acquisition and retention.
Strong understanding of the Accounting and Finance recruitment market.

Experience:

Minimum of 2 years of experience in Accounting and Finance recruitment.

Skills:

Excellent communication and interpersonal skills.
Strong negotiation and persuasion abilities.
In-depth industry knowledge and market awareness.
Ability to build and maintain strong client relationships.
Proficiency in using CRM software and other sales tools.
Strong organisational and time management skills.
Ability to work independently and as part of a team.

Responsibilities:

Key Responsibilities:

Acquire new clients and opportunities within new and existing clients.
Develop and maintain strong relationships with clients in the Accounting and Finance market.
Identify and pursue new business opportunities to expand the client base.
Provide exceptional customer service to ensure client satisfaction and retention.
Collaborate with the recruitment team to match clients with suitable candidates.
Conduct market research to stay updated on industry trends and client needs.
Prepare and deliver presentations to clients to showcase the company's services and capabilities.
Negotiate contracts and agreements with clients to secure new business deals.
Monitor and report on sales performance, providing regular updates to the team leader.
Collaborate with other functions, teams, and the talent team to support the candidate acquisition part of the process.
While this role is primarily focused on sales, proficiency in sourcing and screening candidates to support the talent teams is essential.
Maintain and expand a strong network of clients that can be easily leveraged to identify new business and diversify accounts.
Actively share business intelligence, client knowledge, and contractor knowledge to support sourcing strategies and drive business development activity.
Utilise tools within the technology stack, such as Connected, LinkedIn, Job boards, CV Libraries, and Microsoft Teams, to provide an excellent customer experience.
Stay up to date with market trends and provide expert insight on the market or job landscape.

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