20 beste Stellen als support specialist in basel bs – aktuell auf Personalsuche

1st & 2nd Level IT Support Specialist
Avacone —Basel, BS
- 100%
- Homeoffice
- Englisch
- Erfahrung in der IT
- Kommunikationsfähigkeit
Direkt bewerben
3 Std.
Sourcing Specialist
Thermo Fisher Scientific —Allschwil, BL
- 100%
- Microsoft Powerpoint
- Microsoft Excel
- Management-Erfahrung
2 Tage
Regulatory Operations Specialist
Axepta —Basel, BS
- 100%
- Doktorat
- Englisch
- Master
QA Engineering Specialist
PM Group —Basel, BS
- Englisch
- Microsoft Office
- Bachelor
13 Std.
Information Security Specialist
Swiss AviationSoftware —Allschwil, BL
- Informatik
- Master
- Erfahrung in der IT
- Mitarbeiterrabatt
- Pensionskasse
QA Deviation Management Specialist
Thermo Fisher Scientific —Allschwil, BL
- 100%
- Englisch
- Qualitätskontrolle
- Organisationstalent
12 Tage
ERP Specialist
Sentec —Therwil, BL
- 100%
- Hybrides Arbeiten
- Englisch
- Master
- Bachelor
Direkt bewerben
5 Std.
Investment Specialist (w/m/d) Parttime/Fulltime
Baloise Group —Basel, BS
- Teilzeit
- Management-Erfahrung
- Englisch
- Master
3 Tage
Predictive Business Steering - GPM (m/f/d)
Bayer —Basel, BS
- Kommunikationsfähigkeit
12 Tage
Junior Life Reinsurance Broker/Actuary/Data Analyst
Aon Corporation —Basel, BS
- 100%
- Homeoffice
- Microsoft Powerpoint
- Microsoft Excel
- Englisch
22 Std.
Swiss Regulatory Affairs Specialist
Brenntag Schweizerhall AG —Basel, BS
- 100%
- Englisch
- Kommunikationsfähigkeit
- Pensionskasse
Direkt bewerben
EU Respiratory Clinical Application Specialist
Sentec —Therwil, BL
- Hybrides Arbeiten
- Englisch
- Master
- Bachelor
- Ausbildung am Arbeitsplatz
Direkt bewerben
23 Std.
HR Services Specialist
Idorsia Pharmaceuticals Ltd. —Basel, BS
- 100%
- Kundendienst
- Arbeitsrecht
- Englisch
Monitoring & Utilities Specialist (2 Jahre befristet)
Roche —Basel, BS
- 100%
- Englisch
17 Std.
Test Technician/Specialist
Vita Data Sciences —Oberdorf, BL
- Englisch
- Master
- Bachelor
Treasury Operations Specialist
Bank J. Safra Sarasin AG —Basel, BS
- 100%
- Englisch
Microsoft Dynamics 365 Business Central Developer Specialist (m/w/d)
Kallysoft Informatik AG —Allschwil, BL
- Englisch
1 Tag
Blue Yonder WMS Specialist (m/w/d)
Kuehne+Nagel —Möhlin, AG
- Englisch
- SQL
- Erfahrung in der IT
7 Tage
QA Analytical Specialist
Sobi —Basel, BS
- 100%
- Hybrides Arbeiten
- Englisch
- Bachelor
- Kommunikationsfähigkeit
Direkt bewerben
Teamleiter/in und Berufsbildner/in Applikationsmanagement 80 – 100 %
Bürgerspital Basel —Basel, BS
- 100%
- Englisch

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1st & 2nd Level IT Support Specialist

Avacone
Basel, BS

Direkt bewerben

Details zur Stelle

100% | Pensum: 90-100%
vor 3 Stunden

Qualifikationen

Englisch
Erfahrung in der IT
Citrix
Kommunikationsfähigkeit
Deutsch

Vollständige Stellenbeschreibung

About the Role

We are looking for a service-oriented 1st & 2nd Level IT Support Specialist to join the IT Service Desk team. In this role, you will provide reliable technical support to internal users, resolve incidents and service requests, and contribute to the smooth operation of the workplace environment. You will act as a key point of contact for end users, ensuring a professional support experience while maintaining high service and security standards.

This position offers the opportunity to work with a broad range of workplace technologies, support business-critical applications, and contribute to continuous service improvement initiatives within a dynamic and collaborative IT environment.

Your Responsibilities

Handle, prioritise, and resolve IT incidents and service requests at 1st and 2nd level
Provide support for Microsoft 365 applications, Microsoft Teams, and standard workplace technologies
Configure, deploy, and support mobile devices
Perform Identity and Access Management tasks, including user account administration, MFA, and access permissions
Process, track, and document incidents and requests using ServiceNow
Create and maintain knowledge base articles and support documentation
Support and administer Active Directory and Azure Active Directory environments
Troubleshoot Citrix and Virtual Desktop Infrastructure (VDI) environments
Analyse recurring incidents and contribute to sustainable problem resolution
Escalate complex issues to specialised infrastructure, security, or application support teams when required
Deliver professional support via phone, remote support tools, and in-person interactions

Technologies & Tools

ServiceNow
Microsoft Teams
Microsoft 365
Multi-Factor Authentication (MFA)
Active Directory
Azure Active Directory
Citrix
Virtual Desktop Infrastructure (VDI)

General Responsibilities

Deliver professional and customer-focused support to all end users
Ensure all support activities are documented according to internal processes and compliance requirements
Adhere to IT service management procedures, security standards, and company policies
Support day-to-day operational activities within the IT Service Desk
Contribute to continuous improvement initiatives and service excellence

Requirements

Your ProfileQualifications & Experience

Completed IT education, apprenticeship, or equivalent practical experience
Experience in 1st and 2nd level IT support within a corporate environment
Good knowledge of Microsoft 365, Microsoft Teams, Active Directory, Azure Active Directory, MFA, Citrix, and VDI
Experience working with ticketing systems, ideally ServiceNow
Strong troubleshooting and problem-solving skills
Excellent communication skills with the ability to support users through various channels
Very good English skills; German is considered an advantage

Personal Attributes

Service-oriented and customer-focused mindset
Reliable, structured, and organised working style
Ability to remain calm, professional, and solution-oriented in a fast-paced environment
Strong team player with a proactive approach to support and collaboration

Direkt bewerben

Erweiterte Suche

support specialist Jobs in basel bs

1st & 2nd Level IT Support Specialist

Sourcing Specialist

Regulatory Operations Specialist

QA Engineering Specialist

Information Security Specialist

QA Deviation Management Specialist

ERP Specialist

Investment Specialist (w/m/d) Parttime/Fulltime

Predictive Business Steering - GPM (m/f/d)

Junior Life Reinsurance Broker/Actuary/Data Analyst

Swiss Regulatory Affairs Specialist

EU Respiratory Clinical Application Specialist

HR Services Specialist

Monitoring & Utilities Specialist (2 Jahre befristet)

Test Technician/Specialist

Treasury Operations Specialist

Microsoft Dynamics 365 Business Central Developer Specialist (m/w/d)

Blue Yonder WMS Specialist (m/w/d)

QA Analytical Specialist

Teamleiter/in und Berufsbildner/in Applikationsmanagement 80 – 100 %

Ich möchte aktuelle Job-E-Mails für Stellen als support specialist in basel bs erhalten

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