6 beste Stellen als desktop support technician in kanton waadt – aktuell auf Personalsuche

Desktop Support Technician - IT, Level 2
Frontiers Media —Lausanne, VD
- Informatik
- Kundendienst
- Windows
Direkt bewerben
4 Tage
IT Desktop Support Technician
IMI Climate Control —Eysins, VD
- Homeoffice
- Software-Fehlerbehebung
- Englisch
- Windows
Direkt bewerben
4 Tage
IT Desktop Support Technician
IMI Plc - Legacy Precision —Eysins, VD
- 100%
- Homeoffice
- Software-Fehlerbehebung
- Englisch
- Windows
4 Tage
IT Desktop Support
Axiom Technologies —Tolochenaz, VD
- 100%
- Homeoffice
- Englisch
- Windows
- Microsoft Office
13 Tage
IT Desktop Support Technician
IMI plc —Eysins, VD
- 100%
- Homeoffice
- Software-Fehlerbehebung
- Englisch
- Windows
4 Tage
Data Centre Specialist,
Axiom Technologies —Aubonne, VD
- Teilzeit
- Bachelor
- Erfahrung mit Netzwerken
- Kommunikationsfähigkeit

More jobs to discover

Find similar jobs that you might be interested in.

IT Desktop Support
Axiom Technologies —Tolochenaz, VD
Respond to service requests and incidents via ticketing system, phone, or in-person. 3+ years of experience in a desktop support, helpdesk, or IT technician…
13 Tage
Desktop Support Technician - IT, Level 2
Frontiers Media —Lausanne, VD
As the primary IT point of contact for a local office of approximately 30 employees (Warsaw) or 250 (Lausanne), this role combines hands-on technical expertise…
Direkt bewerben
4 Tage

Ich möchte aktuelle Job-E-Mails für Stellen als desktop support technician in kanton waadt erhalten

Wenn Sie sich bei Ihrem Konto anmelden, stimmen Sie den Nutzungsbedingungen, den Richtlinien zur Verwendung von Cookies sowie der Datenschutzerklärung von SimplyHired zu.

Weitere Job-Standorte erkunden

desktop support technician jobs near kanton waadt

Desktop Support Technician - IT, Level 2

Frontiers Media -
Lausanne, VD

Direkt bewerben

Details zur Stelle

vor 4 Tagen

Leistungen

Firmenanlässe

Qualifikationen

Jira
Informatik
Betriebssysteme
Kundendienst
iOS
Windows
Bachelor
MacOS
Erfahrung in der IT

Vollständige Stellenbeschreibung

The Desktop Support Technician plays a vital role in enabling employees to do their best work by ensuring they have reliable technology, responsive support, and a seamless IT experience. We currently have 2 openings, one in Lausanne and one in Warsaw. As the primary IT point of contact for a local office of approximately 30 employees (Warsaw) or 250 (Lausanne), this role combines hands-on technical expertise with exceptional customer service.

You will be responsible for troubleshooting hardware and software issues, maintaining and deploying IT equipment, and proactively resolving technical challenges that impact day-to-day operations. Beyond providing support, you'll contribute directly to employee productivity, workplace efficiency, and the overall success of the organization by creating a smooth and dependable technology environment.

This is an excellent opportunity for a service-oriented IT professional who enjoys building strong relationships with end users, taking ownership of local IT operations, and making a visible impact across the business

Nature of Impact

High level of customer satisfaction as measured by feedback surveys.
Reduced downtime due to efficient troubleshooting and problem resolution.
Accurate and up-to-date inventory management.
Successful deployment and maintenance of IT equipment.
Effective training sessions leading to fewer support requests.
Meeting or exceeding SLAs for response and resolution times.

Key Responsibilities

Troubleshoot and resolve hardware and software issues autonomously (Level 2 Desktop Support Technician).
Provide a high standard of IT Services Support onsite and remotely.
Configure and deploy desktops, laptops, and mobile devices.
Provide input on IT strategies and OKRs related to support efficiency.
Utilize and contribute to IT support documentation and SOP’s.
Assist with network connectivity issues.
Maintain an accurate inventory of all IT equipment and software licenses.
Administer and grant Access Permissions to users.
Onboard new starters and deliver IT Inductions.
Provide end-user training and support for IT systems and applications.
Collaborate with other IT team members to improve support processes.
Support and contribute to both internal and external company events.
Use JSM (Jira Service Management) ticketing system to communicate with users and provide updates.
Ensure all tickets are resolved within defined SLA’s (Service Level Agreements).
Provide AV support in Meeting Rooms.

Requirements

3-5 years of experience in a desktop support or similar role.
Associate or Bachelor’s degree in Information Technology, Computer Science, or related field (preferred).

Relevant certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician).
Familiarity with network configurations and protocols.
Experience with operating systems (Windows, macOS, iOS).
Knowledge of IT security best practices.

Benefits

We prioritise office presence and emphasise in-person collaboration, but also offer appropriate adjustments where needed, in line with company policy
Extra wellbeing days on top of your annual leave allowance
Up to 3 paid volunteering days each year
24/7 confidential Employee Assistance Programme (wellbeing, mental health, legal & financial support)
Learning & development support via the Frontiers Learning Hub

Equal opportunity statement

Frontiers actively embraces diversity and is a safe and welcoming workplace. Recruitment is free from discrimination – including based on race, national or ethnic origin, age, religion, disability, sex, gender identity or sexual orientation. With employees from more than 50 different nations, our diversity creates vibrant teams and constantly challenges us to appreciate multiple perspectives.

Direkt bewerben

Erweiterte Suche

desktop support technician Jobs in kanton waadt

Desktop Support Technician - IT, Level 2

IT Desktop Support Technician

IT Desktop Support Technician

IT Desktop Support

IT Desktop Support Technician

Data Centre Specialist,

More jobs to discover

Ich möchte aktuelle Job-E-Mails für Stellen als desktop support technician in kanton waadt erhalten

Weitere Job-Standorte erkunden

Tools für Jobsuchende

Arbeitgebertools

Durchsuchen

Bleiben Sie in Kontakt