20 beste Stellen als support representative in zürich – aktuell auf Personalsuche

Customer Care Representative
YUH —Dübendorf, ZH
- 100%
- Englisch
- Kommunikationsfähigkeit
Direkt bewerben
1 Tag
Junior Sales Representative (Recent Graduate / Entry Level)-Switzerland
Cordis —Zürich 1 Sihlpost, ZH
- 100%
- Homeoffice
- Englisch
- Organisationstalent
- Kommunikationsfähigkeit
Customer Care Representative - 20%
YUH —Dübendorf, ZH
- 100%
- Englisch
- Master
- Bachelor
Direkt bewerben
1 Tag
Freelance In Person Event Specialist - Zurich, Switzerland
Visit.org —Zürich, ZH
- Wochenendarbeit
- Kundendienst
- Englisch
- Kommunikationsfähigkeit
Direkt bewerben
Client Relationship & Partnerships Development Support F/M
CANDRIAM —Zürich, ZH
- Microsoft Powerpoint
- Microsoft Word
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Legal Structured Products Documentation Specialist (80-100%)
Julius Baer —Zürich, ZH
- Englisch
Market Development Representative (m/f/d)
Red Hat, Inc. —Zürich, ZH
- 100%
- Englisch
- Erfahrung in der IT
- Linux
21 Std.
Business Manager - Private Debt
StepStone Group —Zürich, ZH
- Microsoft Excel
- Microsoft Office
- Bachelor
Business Development Representative DACH
LumApps —Zürich, ZH
- Englisch
- Erfahrung in der IT
- Kommunikationsfähigkeit
- Pensionskasse
On-Site IT Support Specialist
Celerion —Fehraltorf, ZH
- 100%
- Oracle
- Kundendienst
- Laborerfahrung
Direkt bewerben
Enterprise SDR
BLP Digital AG —Zürich, ZH
- 100%
- Hybrides Arbeiten
Director, Nonclinical Due Diligence & External Innovation
CSL Behring —Glattbrugg, ZH
- 100%
- Doktorat
- Englisch
- Forschungserfahrung
14 Tage
Manager, Regulatory Clinical Trial Authorization (CTA)
CSL Behring —Glattbrugg, ZH
- 100%
- Kundendienst
- Englisch
- Master
Sales Development Representative (m/w/d)
KUMAVISION AG —Dübendorf, ZH
- 100%
- Homeoffice
- Homeoffice-Möglichkeit
Direkt bewerben
Commercial Sales Development Representative
BLP Digital AG —Zürich, ZH
- 100%
- Homeoffice
- Englisch
- Master
- Bachelor
Business Development Sales Representative – Ablation Interventional
Medtronic —Zürich, ZH
- CHF 98’800 - CHF 148’200 pro Jahr
- 100%
- Homeoffice
- Englisch
- Betriebswirtschaftslehre
- Verhandlungsgeschick
Direkt bewerben
Head of FIFA Disability-Football Tournaments
FIFA —Zürich, ZH
- 100%
- Hybrides Arbeiten
- Spanisch
- Management-Erfahrung
- Englisch
- Umzugskostenzuschus
Direkt bewerben
4 Tage
Public Policy Manager (Switzerland & Austria) - Hybrid
Voi Technology —Zürich, ZH
- Hybrides Arbeiten
- Schreibfähigkeiten
- Englisch
- Bachelor
Direkt bewerben
German Customer Service Representative | Relocate to Greece
Next Job Abroad —Zürich, ZH
- 100%
- Hybrides Arbeiten
- Kundendienst
- Englisch
- Kommunikationsfähigkeit
- Mitarbeiterrabatt
Direkt bewerben
MEP Project Manager
PM Group —Zürich, ZH
- Management-Erfahrung
- Englisch
- Projektmanagement

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Customer Care Representative

YUH -
Dübendorf, ZH

Direkt bewerben

Details zur Stelle

100% | Pensum: 90-100%
vor 1 Tag

Qualifikationen

Französisch
Englisch
Italienisch
Kommunikationsfähigkeit
Berufsmaturität
Deutsch

Vollständige Stellenbeschreibung

Company Description

Yuh - The most complete financial app of Switzerland.

Yuh is the app to pay, save and invest. Since 2021, the company is helping you manage your finances transparently, responsibly and in full freedom in this new post-banking era. Yuh is the brainchild of Swissquote, the Swiss leader in digital banking. With its solid reputation as well as our innovation to serve forward-thinkers, Yuh has it all.

Join the Yuhniverse

Do you enjoy helping people and want to gain hands-on experience in the banking and fintech world? Then this role is for you. As a Working Student Customer Care Representative, you will support our team in being the main link between Yuh and our clients. Our clients use our app to manage their finances and investments, and you will help ensure they have a smooth and positive experience.

You will answer their questions, solve their issues, and guide them through their financial journey while gaining valuable insights into customer care in a modern Swiss banking environment.

Job Description

Your mission

Do you love helping people and learning new things? If so, you might be the perfect fit for our Customer Care Representative position. You will be the main link between Yuh and our awesome clients, who use our app to manage their finances and investments. You will answer their questions, solve their problems, and guide them through their financial journey with Yuh.

Key Responsabilities

Serve as the primary point of contact for clients, handling of inbound and outbound phone calls (approximately 70–80% of daily activities), and delivering a consistently professional and positive customer experience.
Provide accurate support via telephone, ensuring first class service quality. Resolving client inquiries, issues and requests related to the Yuh App in the sectors pay, save and investments.
Actively guide and support clients, mainly over the phone, through their financial journey, explaining products, features and processes in a clear, empathetic, friendly and compliant manner.
Ensure the highest levels of client satisfaction by executing client instructions and addressing concerns with friendliness and professionalism, especially in time sensitive or complex situations.
Accurately document client interactions and outcomes in internal systems, ensuring proper follow-up and transparency across teams. Collaborate closely with other Customer Care Representatives and internal departments to ensure seamless service delivery and contribute insights for platform, service, and process improvements.
Uphold the principles of fair client treatment, confidentiality, and regulatory compliance at all times.

Qualifications

Completed apprenticeship (Federal certificate of Competence (Fähigkeitszeungnis / Fachausweis/ Berufsmatura)
Previous experience in customer satisfaction, preferably in financial services in handling customer enquiries and complaints
Fluency in English and French depending on your work location. For this position, Italian proficiency is highly recommended (German is a plus).
A strong interest for financial product and markets, including stocks, ETFs and cryptocurrencies
Excellent communication – verbal and written – skills
Familiarity with office software and phone systems
You are particularly skilled at listening, communicating, showing empathy, and being spersuasive
You have a proactive and “can do” attitude
You like working in a team

Direkt bewerben

Erweiterte Suche

support representative Jobs in zürich

Customer Care Representative

Junior Sales Representative (Recent Graduate / Entry Level)-Switzerland

Customer Care Representative - 20%

Freelance In Person Event Specialist - Zurich, Switzerland

Client Relationship & Partnerships Development Support F/M

Legal Structured Products Documentation Specialist (80-100%)

Market Development Representative (m/f/d)

Business Manager - Private Debt

Business Development Representative DACH

On-Site IT Support Specialist

Enterprise SDR

Director, Nonclinical Due Diligence & External Innovation

Manager, Regulatory Clinical Trial Authorization (CTA)

Sales Development Representative (m/w/d)

Commercial Sales Development Representative

Business Development Sales Representative – Ablation Interventional

Head of FIFA Disability-Football Tournaments

Public Policy Manager (Switzerland & Austria) - Hybrid

German Customer Service Representative | Relocate to Greece

MEP Project Manager

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support representative Jobs in zürich

Ich möchte aktuelle Job-E-Mails für Stellen als support representative in zürich erhalten