Alfasigma is a privately held global healthcare company founded over 75 years ago in Italy, where it remains headquartered today in Bologna and Milan. The Group operates in over 100 markets spanning Europe, North and South America, Asia, and Africa.
Over three years ago, we embarked on a transformative journey to become a truly global innovative healthcare company with a leading focus on Gastrointestinal (GI) health. We have experienced remarkable growth, nearly doubled our revenues, expanding geographically, and integrating several key acquisitions. We have also evolved our portfolio, expanded into rare and specialty segments, and strengthened our pipeline and people's capabilities.
But our journey is far from complete! In fact, this is just the beginning of a bold new chapter in Alfasigma's history. We are committed to advancing innovation and leveraging our deep expertise to provide better health and a better quality of life for patients and consumers worldwide and expand our reach across diverse markets.
The Key Account Manager Zürich und Ost Schweiz plays a pivotal role in building and managing relationships with key stakeholders in relation to Alfasigma’s product portfolio . Its mission is to drive engagement, access to our products, deliver value, and ensure the success of innovative solutions that improve patients.
Develop and implement strategic account plans tailored to regional needs. Build strong relationships with healthcare professionals and decision-makers. Drive sales performance and achieve business targets. Collaborate with cross-functional teams to deliver customer-centric solutions. Stay informed about the latest trends and developments in Alfasigma’s therapeutic areas.
This position reports into the Head of Sales and Access Switzerland.
Scope of the Role:
- Responsible for maximizing utilization and patient outcomes of the Alfasigma's offering in designated territories/accounts
- Drive account stakeholder relationships; develop and monitor long-term relationships between Alfasigma, the account and its key stakeholders
- Responsible for driving and achieving the business objectives within the allocated budget
- Responsible for leading and developing local strategic customer relationships to grow Alfasigma's business within compliance and legal requirements.
- Implementation of HCP Educational Events to improve disease awareness and earlier Patient Access
- Support Alfasigma to be seen as a key partner in the specialty space by stakeholders, and therefore
- Stregnthen Alfasigma’s reputation
ACCOUNTABILITIES
- Account Management
- Understand the account situation, challenges and needs
- Formulate comprehensive, robust and insight-driven key account plans
- Deliver on agreed objectives and tactics within the key accounts in order to drive Alfasigma's performance
- Ensure account plans, objectives and KPIs are transparent to the whole account team and captured in the CRM system
- Manage the account plan execution according to agreed timelines and budget
- Communicate in-field intelligence on customer insights, external stakeholder activities and trends to key internal stakeholders
- Operate in a manner that is always in line with compliance and legal requirements and according to the marketing and sales strategies.
- Act as an ambassador of Alfasigma communicating its vision and values towards Customers and Patients
- Develop long-term relationships between Alfasigma's and key strategic accounts and their stakeholders
- Identify key external stakeholders and develop deep understanding of their needs
- Collaborate on initiatives and co-create mutually beneficial solutions that will add value to them and the patients
- Support and advise Healthcare professionals on the correct use of Alfasigma's product portfolio
- Prioritize and manage accounts within the assigned territory by assessing appropriate business opportunities
- Participation to designated events and congresses where relevant
- Role model Alfasigma’s beliefs
- Foster a culture centred around patients and customer
COMPETENCIES
- Strategic Approach: Balances between the long-term vision while driving the short-term goals
- Collaboration: Establishes productive relationships and partners with others across the organization to ensure common understanding of objectives and achieve shared goals
- Drive for Results: Holds self and others accountable for delivering on commitments that align with goals, always putting the Patient first
- Customer & Patient centricity: Focuses on customer satisfaction and delivers a quality service to the agreed standards; understands the unmet needs of the patients and of the HCPs
Who you are:
EXPERIENCE AND EDUCATION
- Qualification in Sales, in Marketing or Life Sciences domain desirable
- Minimum of 5 years of sales experience in the Swiss pharmaceutical industry
- Account management experience in Gastroenterology an advantage
COMPETENCIES AND MAJOR SKILLS
- Knowledge and experience in the specialty care
- Exceptional communication skills, both written and verbal
- Language Skills: Fluency in German and English, French or Italian – an asset
- Demonstrated experience in managing projects with multiple internal and external stakeholders
- Resilience in handling challenging situations
- Knowledge of the Swiss health care system is an advantage
Why Join Alfasigma:
At Alfasigma, we foster a culture where the courage to innovate is key to our success.
We offer a competitive salary, comprehensive benefits, and extensive opportunities for professional growth and development.
Our commitment to people and patients is at the heart of everything we do. We value diversity and welcome individuals with unique perspectives and experiences. We believe that open-mindedness, collaboration, and a shared passion for innovation are essential to achieving meaningful progress.
Join Alfasigma and become part of a forward-thinking team dedicated to shaping the future of the pharmaceutical industry.
