20 beste Stellen als field service engineer in bâle bs – aktuell auf Personalsuche

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Field Service Engineer – Atomic Spectroscopy

Agilent Technologies Schweiz AG -
Basel, BS

Jetzt bewerben

Details zur Stelle

100% | Pensum: 90-100%

Leistungen

Homeoffice-Möglichkeit

Qualifikationen

Französisch
Laborerfahrung
Englisch
Master
Bachelor
Kundensupport
Kommunikationsfähigkeit
Deutsch

Vollständige Stellenbeschreibung

Job Description

Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications and expertise. Agilent enables customers to gain the answers and insights they seek—so they can do what they do best: improve the world around us. Information about Agilent is available at www.agilent.com.

To strengthen our team, we are looking for a Field Service Engineer (m/f/d), preferably based near Basel, with experience and knowledge in atomic spectroscopy (AAS, OES and mainly ICP-MS), to join us.

Communication skills, creativity and a positive attitude are crucial in this regard. By helping customers solve their problems and demonstrating a commitment to providing the highest level of customer service, you contribute to our customers' success.

Key Responsibilities:

Provide on-site customer support for installation, implementation, maintenance, and repair of company and multi-vendor systems, including hardware, software, networking products, operating systems, and integrated solutions, with a primary focus on atomic spectroscopy systems (AAS, OES, main focus ICP-MS)
Install, configure, and optimize system components at customer sites while diagnosing and resolving hardware, software, and network performance issues
Perform preventive and corrective maintenance to ensure system reliability and minimize downtime, proactively addressing potential issues before they impact operations
Ensure customer satisfaction by advising on system configurations, preventive maintenance practices, and performance optimization strategies
Deliver fully integrated solutions as designed, including peripherals, communications, operating systems, and application software
Serve as a technical resource internally by managing escalations and collaborating with Support, Sales, Marketing, and R&D teams to resolve customer issues
Provide technical training, workshops, and knowledge transfer to field engineers and customers, including occasional calibration and hands-on support for high-volume accounts
Maintain compliance with all required customer and vendor credentialing requirements to access customer sites, including certifications, identification, and health and safety standards

Qualifications

Qualifications:

Bachelor’s or Master’s degree in a scientific discipline such as chemistry, analytical chemistry, biochemistry, biotechnology, or a related field, with strong expertise in atomic spectroscopy / ICP-MS or related techniques, or an equivalent qualification
Additional experience in molecular spectroscopy would be beneficial
At least 4 years of relevant professional experience
Valid driver’s license
Flexible and willing to provide on-site customer support as required
Experience in a laboratory environment or with Agilent products is considered an advantage
Strong proficiency in German and English; knowledge of French is an advantage

Why Join Us?

Be part of a global leader in analytical instrumentation
Enjoy a collaborative, inclusive, and forward-thinking work culture
Opportunities for career growth

Additional Details

This job has a full time weekly schedule. It includes the option to work remotely.

Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locations

Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.

Travel Required:

75% of the Time

Shift:

Day

Duration:

No End Date

Job Function:

Services & Support

Jetzt bewerben

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