20 beste Stellen als specialist in freienbach, sz – aktuell auf Personalsuche

Customer Care Specialist Switzerland
BYD Europe —Zug, ZG
- 100%
- Hybrides Arbeiten
- Bachelor
- Kommunikationsfähigkeit
5 Tage
EHS Specialist
Johnson Controls —Pfäffikon, SZ
- 100%
- Management-Erfahrung
- Englisch
- Erfahrung im Bauwesen
Submission Specialist (80–100%)
Walder Wyss —Zürich, ZH
- Teilzeit
- Homeoffice
- Englisch
- Microsoft Office
- Master
- Homeoffice-Möglichkeit
12 Tage
Communication Specialist
ETH Zürich —Zürich, ZH
- Teilzeit
- Schreibfähigkeiten
- Englisch
Product Support Specialist (all genders)
BSI Software AG —Baar, ZG
- 100%
- Englisch
Spare Parts Specialist in Switzerland
BYD Europe —Zug, ZG
- Microsoft Excel
- Microsoft Outlook
- Englisch
- Pensionskasse
5 Tage
Freelance In Person Event Specialist - Zurich, Switzerland
Visit.org —Zürich, ZH
- Wochenendarbeit
- Kundendienst
- Englisch
- Kommunikationsfähigkeit
Direkt bewerben
BUSINESS CONSULTANT ZURICH
managementsolutions —Zürich, ZH
- PC-Kenntnisse
Associate
Prophet —Zürich, ZH
- Englisch
- Erfahrung in der IT
- Kommunikationsfähigkeit
5 Tage
Workplace Specialist
Mettler-Toledo International Inc. Wilmington, Delaware Greifensee Branch —Greifensee, ZH
- Englisch
- Windows
- Microsoft Office
- Kostenloser Parkplatz
- Mitarbeiterrabatt
Direkt bewerben
12 Tage
Team Lead and Transformation Specialist
Mettler-Toledo Technologies GmbH —Greifensee, ZH
- Englisch
- Kostenloser Parkplatz
- Mitarbeiterrabatt
Direkt bewerben
CEO Assistant (w/m)
Enea GmbH —Rapperswil-Jona, SG
- Englisch
- Organisationstalent
Junior Sales Specialist
EDV Werke AG —Baar, ZG
- Vertrieb
- Kundendienst
- Englisch
Direkt bewerben
R&D and TS&D Laboratory specialist (f/m/d)
DuPont —Freienbach, SZ
- Englisch
- Master
- Bachelor
Specialist (m/w/x)
Apple —Zürich, ZH
- Teilzeit
Technical Support Specialist
Destinus —Zürich, ZH
- 100%
- Homeoffice
- Management-Erfahrung
- Englisch
- Windows
Direkt bewerben
Private Markets Product Specialist
LGT Capital Partners —Pfäffikon, ZH
- 100%
- Homeoffice
- Schreibfähigkeiten
- Englisch
- Master
Client Onboarding Specialist
BBVA —Zürich, ZH
- 100%
- Spanisch
- Microsoft Excel
- Microsoft Outlook
2 Tage
Product specialist – Private Markets
LGT Capital Partners —Pfäffikon, ZH
- 100%
- Homeoffice
- Microsoft Powerpoint
- Microsoft Excel
- Schreibfähigkeiten
Digital Education Specialist, 100%
Vantage Education AG —Zürich, ZH
- 100%
- Pendlerbeitrag
- Homeoffice-Möglichkeit

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Customer Care Specialist Switzerland

BYD Europe -
Zug, ZG

Jetzt bewerben

Details zur Stelle

100%
vor 5 Tagen

Qualifikationen

Bachelor
Kommunikationsfähigkeit

Vollständige Stellenbeschreibung

Location: Switzerland | Full-Time
Department: After Sales

Reports to: Head of After sales in Switzerland

Key Responsibilities:

1. Customer & Dealer Support:

Act as the primary point of contact for customer complaint resolution within the company, continuously monitoring customer complaint ticket resolution.
Work closely with service partners to ensure a timely resolution of all customer complaint tickets. Ensure outstanding customer complaint resolution times and NPS.
If required, communicate with customers directly to provide updates and solutions regarding their inquiries, ensuring an effortless and personalized experience.
Document all customer interactions and updates accurately in the CRM system, ensuring data is clean and up-to-date.

2. Process Optimization & Communication:

Identify opportunities for process improvement in daily customer care operations, focusing on enhancing communication between customers, dealers, and internal teams.
Work closely with internal teams and external service providers to streamline workflows, optimize processes, and ensure effective issue resolution.
Support internal stakeholders by providing insights from customer and dealer interactions to refine processes, systems, and communication strategies.

3. Customer-Centric Approach:

Drive a customer-first mindset by delivering seamless support and fostering trust across all customer touchpoints.
Gather and analyze customer feedback to continually enhance service quality and customer satisfaction.
Anticipate customer needs by understanding market trends and the competitive landscape.

4. Representation & Advocacy:

Be the face of the company, representing its values and commitment to customer satisfaction in all interactions.
Serve as a key ambassador for the brand, fostering positive relationships with customers and dealers alike.

Additional Requirements:

Occasional business trips may be required.

Qualifications:

Bachelor degree or similar.
Proven experience in customer care, dealer support, or a similar role in the automotive industry is a plus.
Strong interpersonal and communication skills, with the ability to manage multiple stakeholders effectively.
Proficiency with CRM tools and a keen eye for detail in data documentation.
A customer-focused mindset with the ability to anticipate and meet customer needs.
Analytical and problem-solving skills to address complex customer or dealer issues.
Ability to work collaboratively across departments and handle a dynamic, fast-paced environment.

What We Offer

Competitive remuneration package.

A fast-paced dynamic environment in a successful international organization.

International exposure with the chance to adapt locally and make a difference.

Growth potential

Be part of the future

BYD (Build Your Dreams) is a global leader in electric vehicles, batteries, and sustainable energy solutions, driving innovation and shaping the future of mobility in over 70 countries worldwide.

Jetzt bewerben

Erweiterte Suche

specialist Jobs in freienbach, sz

Customer Care Specialist Switzerland

EHS Specialist

Submission Specialist (80–100%)

Communication Specialist

Product Support Specialist (all genders)

Spare Parts Specialist in Switzerland

Freelance In Person Event Specialist - Zurich, Switzerland

BUSINESS CONSULTANT ZURICH

Associate

Workplace Specialist

Team Lead and Transformation Specialist

CEO Assistant (w/m)

Junior Sales Specialist

R&D and TS&D Laboratory specialist (f/m/d)

Specialist (m/w/x)

Technical Support Specialist

Private Markets Product Specialist

Client Onboarding Specialist

Product specialist – Private Markets

Digital Education Specialist, 100%

Ich möchte aktuelle Job-E-Mails für Stellen als specialist in freienbach, sz erhalten

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